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“Tasty ice cream with good service and fast wifi”
Review of Handay

Handay
Ranked #24 of 96 Dessert in Venice
Certificate of Excellence
Cuisines: Cafe
Neighbourhood: Cannaregio
Restaurant details
Neighbourhood: Cannaregio
Reviewed 19 November 2015 via mobile

U can fit as much ice cream as you want which is super great!!! Staffs are really kind and helpful. Its not that pricy when u consider other gelattia

Thank Jihyun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handay_Staff, Responsabile relazioni con la clientela at Handay, responded to this reviewResponded 30 November 2015

Dear Jihyun P,

Thank you so much for your kind feedback.
We are really glad you liked our ice-cream and our staff and we look forward to meeting you again very soon!
Do not forget to follow us on our social networks to keep you up-to-date! :-)

Kind Regards,

Handay Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (268)
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51 - 55 of 268 reviews

Reviewed 12 November 2015 via mobile

A modern concept to icecream in a trendy design setting? But it really stops here.

The design aspect calls for a lounge setting but there are few places to sit.

And the modern concept to icecream really boils down to do it yourself softice dispensers

Cost is only justified if you can sit.

Staff is friendly and explained to wide & me how it all works which left us confused; a self-service that needs explanations is not really self-service.

Anyway it is worth a stop as it strives to be unnovative in a city where tourist attractions have not changed for too many years

Thank ZoeZoeZoeZoeZoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handay_Staff, Responsabile relazioni con la clientela at Handay, responded to this reviewResponded 30 November 2015

Dear ZoeZoeZoeZoeZoe,

Thank you very much for your feedback.
We are glad you liked our concept and we can understand your point of view regarding the places to seat.
Handay was created mainly as a "take-away" place, that's why the seats are not many.
Regarding the explanations, we provide them especially for people who enter our place for the first time and do not know what to do: since we do not sell just icecream but yogurt, coffee, snacks etc. maybe it could be difficult to understand immediately how everything works.
Thanks a lot again and we really hope to see you again here at Handay the next time you come to Venice! :-)
We remain at your complete disposal for any requests/questions/doubts you may have.

Kind Regards,

Handay Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2015

The gelato was good, not great, but the staff was very friendly. We had better gelato elsewhere, but good gelato is still good.

    • Value
    • Service
    • Food
Thank physbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handay_Staff, Responsabile relazioni con la clientela at Handay, responded to this reviewResponded 28 October 2015

Dear physbiz,

We are working to prepare the BEST gelato ever ;)
Thank you so much for your kind feedback
Hope to see you soon in Venice and... at our place!
Follow us on Facebook, Twitter and Instagram to keep you up-to-date!

Kind Regards,

Handay Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2015

This place will be noticed very easily when you pass by it. It's unique with its service and its interior design. The staff were very friendly and helpful, and they were a great help. They speak English, I consider it as a positive point in Italy. The prices are really good. I ordered one hot chocolate drink and one pancake with topping for 6.20 euros only. In addition I stayed there with my friend for around 45 minutes and I used their free Wi-Fi. It's a very friendly place.

    • Value
    • Service
    • Food
Thank BH00973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handay_Staff, Responsabile relazioni con la clientela at Handay, responded to this reviewResponded 28 October 2015

Dear BH00973,

Thank you so much for your kind feedback!!!
We are so happy you appreciated our friendly atmosphere and the personnel who work at our place!
We look forward to seeing you again in Venice!
Do not forget to follow us in all our social networks to keep you up-tp-date ;)

Best Regards,

Handay Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2015 via mobile

Interesting concept for the young and young at heart :)

Definitely worth popping by to grab a cuppa and delicious smooth gelato!

Thank CTSweets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handay_Staff, Responsabile relazioni con la clientela at Handay, responded to this reviewResponded 4 October 2015

Dear CTSweets,

Thanks a lot for your kind feedback.
We are really glad you appreciated our place and we look forward to meeting you again very soon.
Follow us on Facebook, Twitter and Instagram to keep you up-to-date about us!

Kind Regards,

Handay Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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