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Reviewed 12 December 2017

This hotel offers a special atmosphere. And one wonders about the architectual masterpiece to convert an old storage building (a mill?) into a very nice hotel.
Anyway, check-in and check-out were fast and easy. Rooms are nice, clean and well decorated, although not overdone. Heating in corner rooms could be a bit stronger. The executive lounge is nice, basically within or next to the main lobby area. Listening to nice Christmas music on tape we could have stayed forever in thre lounge. We come again.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank burtourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 15 December 2017

Dear Guest,
Thank you very much for the positive review. I am pleased that you decided to stay with us again and that your experience at the Hilton Molino Stucky Venice was positive also this time. I am glad that you have appreciated the atmosphere of our hotel -which yes has been a mill in the past- and it is nice to read that you could relax during your stay with us. Thank you for your feedback and we look forward to welcoming you with us again in the future.
Sincerely,

Ilio Rodoni
General Manager

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Reviewed 11 December 2017

We recently enjoyed our second stay at the Hilton Molino Stucky. Not only is it a beautiful, well maintained property, the staff is helpful and polite. Thank you Hilton for understanding that manners and good service mean a great deal to paying customers! This is our third visit to Italy and it would be nice if other Italian businesses understood the importance of common courtesy, both in business and everyday life!!!

Room tip: Ask for a room with a view.
Date of stay: November 2017
Trip type: Travelled with family
Thank pennacchi504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 15 December 2017

Dear Guest,
Thank you for choosing the Hilton Molino Stucky again for your Venetian experience and for sharing your feedback on TripAdvisor. I am thrilled that you enjoyed our hospitality and felt so well taken care of by our efficient Staff. I am indeed proud of our dedicated Team Members who are committed to delivering exceptional service and ensuring that every Guest feels truly valued, respected and cared for. On behalf of the entire Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back again soon.
Kind regards,

Ilio Rodoni
General Manager

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Reviewed 11 December 2017

We have stayed several times at the Hilton Molino Stucky and this one didn't disappoint. As it was an anniversary celebration we were very lucky to get an upgrade to a beautiful room overlooking the canal with a gorgeous view. The staff as always were very friendly and inviting especially Elisa & Vicenza. We love the location of the hotel as you see more of the local life & local restaurants/bars etc. A fabulous break from start to finish.

Room tip: Worth upgrading to a canal view room for the views
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank V50GMkevinw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 15 December 2017

Dear Guest,
Thank you for your excellent review and for choosing the Hilton Molino Stucky again.
I am really pleased that you enjoyed your anniversary celebration with us and I would like to thank you especially for praising our Team Members who always try their best to welcome our Guests and make sure their stay is a memorable one. Whatever the occasion may be, I hope to welcome you back in the not too distant future for another pleasant stay in romantic Venice.
Best regards,

Ilio Rodoni
General Manager

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Reviewed 11 December 2017

My boyfriend booked this hotel as a surprise mini getaway and it was a lovely surprise. The hotel is huge, the building has a lot of character which makes it even more special. The hotel has a shuttle boat service which takes you to and from Guidecca to Venice main land which was very useful. At first there was a lot of confusion as to how, where and the costing of the shuttle service. So basically, you can get the Hilton shuttle boat service from directly outside the hotel the hotel will charge 6euros per person for your stay. At first, we though that meant 6euros each for every ride. However, we took the shuttle boat numerous times and were charged at the end of our stay when checking out 12euros. This would make us come back and stay at the Hilton Molino Stucky again. Check in was simple and quick, the only issue we had was a deposit had to be taken when we arrived as they said they couldn’t confirm our booking when it had been booked. We stayed on the 5th floor and the room was surprisingly big! Our view wasn’t great, but we did look out partially on the canal and could see all the big ferries going by. We didn’t have breakfast included in our booking so can’t comment on that. We had no other issue staying at this hotel, the staff were friendly and when we asked for info on buying return tickets to the airport a member of staff helped us purchase them as they have a ticket machine on site where you can buy various tickets. We didn’t manage to go to the pool area to take pictures, but we did go to the bar at the top of the hotel which looked lovely.
Thank you to the kind and friendly staff even those up at 5.30am waiting with us for the boat back to the airport.
Would we stay here again: Yes it was a pleasure

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Nicolina_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 15 December 2017

Dear Madame,
Thank you for taking the time to write this complimentary review of the Hilton Molino Stucky. I am pleased that you found the service great all over the hotel, in particular I am happy that the friendliness and helpfulness of our dedicated Team Members contributed to your positive experience. We hope to welcome you back to Venice in the not too distant future so that we can provide you with the high level of service you are accustomed to.
Best regards,

Ilio Rodoni
General Manager

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Reviewed 10 December 2017

This hotel was fantastic. It was pasta factory way back when - worth taking a look at all the photographs depicting it in it's previous life and how it was renovated. The hotel is beautiful, immaculate. The staff was friendly and helpful. Our room was large compared to a lot of other European hotels, very clean and comfortable. Breakfast was sumptuous, fantastic assortment of food, anything you could possibly want. We really enjoyed our stay here; a gorgeous hotel with a terrific staff.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank wilkinsm99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this reviewResponded 13 December 2017

Dear Guest,
Thank you very much for the positive review and for the information you wrote about our hotel which will be interesting for every traveler who will decide to stay with us.
We appreciate your kind comments on our professional and friendly Team Members and on the famous Hilton’s breakfast for which we pride ourselves. Thank you for staying with us and we all look forward to welcoming you soon again at Hilton Molino Stucky.
Best regards,

Ilio Rodoni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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