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Savings alert! 15% below average rates

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Reviewed 5 April 2018 via mobile

Too expensive for a 4 bed closet. Take a look at my pictures. My family and I were stuffed in this tiny room with barely enough space to walk. €139 one night. We requested different room nothing else available. They don't give receipts at front desk, tells you that they will email you, never received. This is not a 3 star hotel false advertising more like negative-3 star. This seems to be a common practice to ripoff tourist visiting this beautiful city. Worst experience in Venice what a shame for such a beautiful city. No elevator asked to change nothing else was available unable to provide receipt. Avoid it.

Stayed: December 2017, travelled with family
1  Thank traveler3585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 26 March 2018 via mobile

Honestly I think it couldn't be faulted. Reading the reviews we went expecting the worst but was pleasantly surprised. Small room but had everything you needed. Clean and smart bathroom. Basic, yes but it is a 3 star hotel, not the Hilton. And as for comments about thin walls, if you don't want to hear what's going on next door, I suggest you go somewhere which isn't classed as romantic! Haha. We was not woken up once, you could only hear people going past in the hallway which was rare. We also came in around 2am one night and this was not an issue as you ring the bell and there is someone sleeping next to reception to let you in. It is right next to the train station and water buses but these can be hard to understand so make sure you check the route and if it is the right bus before you get on. Also next to the shopping place and over the bridge there is access to taxis to the airport. I think people are just trying to complain about anything they can find. Only issue we found was the air con was blowing out hot air but that is probably because we didn't know how to work it. Would probably be worth asking for a room downstairs if you struggle with stairs too but overall we had a really pleasant stay.

Stayed: March 2018, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2018

Good overall. Bathroom was outside the room but privat with a key. Only problem , one day, was with a smell in the room from sanitation. Breakfast was good with self-service buffet, enough food for starting the day.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wizz Tours
Thank rudrago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2018

This hotel has an ideal location, easy walk to bus station, train station and waterbus stops.lots of restaurants and bakeries nearby.
Breakfast was continental, coffee, croissants, ham cheese and fruit juice. Self service in a small room that was crowded.selfish people sat and chatted after finishing their breakfasts although many others were waiting for wears.
Bedrooms were very small but had adequate facilities and were clean.
Staff were multilingual and helpful.
For the money we paid I'd say it as very good value, for a city break.

  • Stayed: January 2018, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank Carole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

Good locations, 10 minutes walk from bus terminal and 5 minutes from Santa Lucia's train station so you do not need ferry or porter to reach it. Decor and rooms are basic, but clean. Continental breakfast is served in a narrow lounge. Very friendly and pleasant staff. No lift and this may be a problem for seniors with luggages other than trolley.

Room Tip: If you are senior avoid higher floors, no lift.
  • Stayed: January 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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