We had to book a hotel as spur of the moment decision and without TA reviews, Art Blue sounded reasonably good value and central to most attactions, the brief reviews on the booking websites sounded some concerns but nothing too alarming.
On the way to the hotel we received an SMS from Emmano telling us we were being relocated to the apartments in a different location and how we would get there, upon arrival at the vaporetto station someone would be there to meet us, 30 minutes by waterbus and we were at the station where a polite Indian man met us and took our bag the ten minute walk to the appartment...not the hotel that we had booked, as you can see in other posts this appears to be the norm rather than the exception, I guess that the appartments are cheaper to run and therefor more profitable to fill them up as opposed to the hotel which costs more to run.
The entrance to the appartments are old and decrepid, this could be a worry for inexperienced travellers, certainly it would be a dissapointment if you were honeymooners etc.
The airconditioning was not operational and when asked for some cooling they did put a portable aircon in the room which suggests that the aircon system never works. Fresh air in the room is not an option as mosquitos will invade the room, the night we checked in it took me 30 minutes to kill them all to ensure I was not serenaded by mozzies at 3am!
The operators miss the basic skills to run a hotel, used soap was put back in a wrapper and on the sink from the previous guest as was a half used jam at breakfast.
Speaking of breakfast, if you could call it that, was a pot of hot water for your tea bag or nescafe instant coffee, a packet of toast and some biscuits, some horrible orange juice and served to you by the guy who meets you at the station, this is a low cost operation yet costs approx 150 EURO per night. They would be better not to advertise breakfast is included and offer it as a complimentary service.
The morning we checked out we discovered they dont have facilities to accept card payments....can you believe that? I would expect that in an amazon jungle but not Venice!
While Emmano is polite and welcoming it appears that he is purely putting his financial ambitions ahead of the comfort of guests, his relocating of guests is a dishonest and deliberate strategy and should not be allowed, imagine booking a flight to New York and the airline taking you to Brussels instead....false advertising!
All in all it didn't wreck our holiday but there are better options available, unfortunately I wouldn't recommend this as a place to stay.
- Official Description (provided by the hotel):
- Renovated in 2007 proposes finely decorated rooms, private bathroom with shower or jacuzzi, hairdryer, air conditioning, LCD TV, soundproofing. In the morning you can have good and full breakfast comfortably seated at the table in the square "S. Stefano" (very important square of Venice), served by the staff of the ArtBlue cafe¨, under your room. The cleaners are made every day. Located at 5-minute walk from Piazza S. Marco and the Rialto bridge, the vaporetto (waterbus) stop on the Grand Canal is at 100 meters distance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Art Blue reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Art Blue Hotel Venice