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“Faded glory”
Review of Artua & Solferino

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Artua & Solferino
Ranked #72 of 130 Hotels in Turin
Reviewed 28 September 2014

This hotel is very conveniently located half way between Turin's two main railway stations, in a pleasant area full of huge mansions. The rooms are all on the fourth floor, which you access by means of a somewhat scarily ancient but functioning lift. My room was comfortable enough, though it could have been cleaner, and was generally in need of a lick of paint. It was at the back of the building and very quiet. The wifi didn't work very reliably. The breakfast was generous by Italian standards, and the staff seemed helpful and friendly.

  • Stayed: September 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank AlonsoTheMagnificent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 403 reviews

Reviewed 15 April 2014 via mobile

i stayed with my family in this hotel for 3 nights. first of all i have to say that rooms were dirty and one bed was not made so the housekeeper needed to come at 7 pm to do it.. i do not understand why they couldnt do it before our arrival.. secondly, i had to ask the reception to change towels in the bathroom (i had to do this like everyday).. the overall standard of the in-room furniture was quite low.. whereas the breakfast was actually quite good value for money.. great location right in the heart of Torino but unfortunatly the hotel isnt run properly...

Stayed: April 2014, travelled with family
Thank Nicola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

This hotel was a very pleasant surprise. A great breakfast was included in the price, with fresh cakes, ham, sausages and cheese, bacon and eggs, yogourt, cornflakes, croissants and the usual bread, jam and butter. It is located downtown in an ancient and safe "palazzo" and you can go by walking to all the interesting places in Torino. In the ground floor there are two sitting rooms with couches very comfortable to have a rest, plus the dining room for breakfast. I had room number 9 which despite it is considered individual it was huge, a sort of mansarde, with a four pieces bathroom. Everything was very clean, they cleaned and changed towels every day.
Staff is nice and helpful. The only flaw is that wifi is not free.

  • Stayed: January 2014, travelled solo
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Thank Isobel99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Don't go to this hotel! At arrival a very unfriendly receptionist, informed me and my colleague that although we had made a reservation (they confirmed that we had a booking and had paid for it!), they don't have a room for us (a double booking). They didn't even apologize and when we asked for help with finding another hotel with the same price, she first refused and then asked us "So, will you sleep here, on the corridor, or what?". In the meantime we observed her unfriendly attitude to other customers, complaining about non-existing wi-fi and other problems. In general, it was an outrage!

Stayed: August 2013, travelled on business
1  Thank Agata_Kom-Bro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davotter, Invalid credit card at Artua & Solferino, responded to this reviewResponded 15 September 2013

We sent to you this email with your confirmation :
IMPORTANT INFO: If you use a debit card for guaranteed this reservation , sometimes we ask a pre-authorization, to avoid unpleasnt overbooking. Please verify that the card is valid and has credit available for the amount booked . Your credit card does'nt work . My staff found for you another accomodation. That's all.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013 via mobile

We stayed at the hotel for 2 nights in June and were sceptical after some of the reviews but the place was fantastic. We upgraded to a room with en-suite and it was well worth it. The hotel was spotlessly clean and we could see the snow topped mountains from our window.
The old fashioned lift is fantastic and the whole building is full of Italian character. We were genuinely surprised by this hotel. Breakfast was included and was very good also.

  • Stayed: June 2013
    • Value
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1  Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Artua & Solferino

Address: Via Angelo Brofferio 3 | Turin city centre Piazza Solferino, 10121 Turin, Italy
Region: Italy > Piedmont > Province of Turin > Turin > Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Turin
Price Range: $74 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Artua & Solferino 3*
Number of rooms: 39
Official Description (provided by the hotel):
Artua '& Solferino VI offers rooms for all tastes, from mansardine with bath and breakfast included, but also very spacious Superior rooms and rooms Top newly renovated, we also have solutions for long periods in residence formula. All in full center of Turin Piazza Solferino, a stone's throw from the main museums and the shuttles to the Juventus stadium and the Palace of Venaria. Typical Piedmontese dinner available through advance booking. Paying parking places in Hotel Air conditioning in the room. SPA agreement 200 meters from 'Hotel WIFI 100 mega powerful free of charge. ... more   less 
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Also Known As:
Hotel Artua Solferino
Artua Solferino Turin

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