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“Mediocer food - terrible service ”
Review of Bice

Bice
Ranked #433 of 8,513 Restaurants in Milan
Certificate of Excellence
Price range: USD 47 - USD 177
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Dinner, Reservations
Neighbourhood: Centro Storico
Reviewed 22 October 2017 via mobile

Bice is a high ratted restaurant. However the service was in a low level! The waiter was very friendly and was trying too hard to create a friendly atmosphere, unfortunately he kept forgetting tings... the food was ok! The beef carpaccio was amazing!!

Thank Jenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaDirezione_BiceMi, Responsabile relazioni con la clientela at Bice, responded to this reviewResponded 24 October 2017

Dear Jenny,
thank you for sharing your experience in our restaurant.
We're happy to know that the food was on top to your expectations and we're sorry for the service.
We hope to see you again in our restaurant and we send you
Best regards.
Ristorante Bice Milano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 765 reviews

Reviewed 18 October 2017

Popular, crowded and non-touristy. Lacks charm. Osso buco excellent but that was about it. Pasta with clams pedestrian, grilled fish mediocre, and mushroom appetizer strangely tasteless. Waiter helpful but could not save the meal.

    • Value
    • Service
    • Food
1  Thank travelculture123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaDirezione_BiceMi, Responsabile relazioni con la clientela at Bice, responded to this reviewResponded 19 October 2017

Dear Guest,
thank you for sharing your experience at Bice Milano.
We're sorry to know that our menu didn't match up with your expectations: our restaurant is one of the most exclusive in Milan and offers traditional dishes of the italian cuisine, prepared with selected ingredients.

We hope you can give us another chance and we send you

Best regards
Ristorante Bice Milano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

Always like to eat at Bice when in milan. This time when we entered we were told there was a party in the next room so we had no choice
but to eat where they chose for us. A crowded front room full of tourists. (Like us). All the other guests were seated where they wanted. In the next room where the locals sit. The party?? There wasn’t one. Not too happy about this experience since we had reserved a few weeks before this nite. The food good ( but not exceptional. ). Attitude of the staff adequate. Disappointed in this family owned restaurant. We weren’t treated as “ family”. Won’t go back.

Thank minnie401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaDirezione_BiceMi, Responsabile relazioni con la clientela at Bice, responded to this reviewResponded 19 October 2017

Dear Guest,

thank you for sharing your experience at Bice Milano.
We are very sorry fot this unhappy episode in our restaurant.
We hope to see you again in Milan and we send you

Kind regards
Ristorante Bice Milano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017 via mobile

Bice used to be a bastion of excellence in fine dining and service. Over the years there has been a steady decline.

Once a fixture for fashion figures, I used to love this place. Now it feels like a retired relic from the past.

Note that the tables are still packed together and having a private conversation is impossible.

The impeccable and elegant waiters that BICE used to employ for years are all gone. And gone with them is the magic that justified the whole experience.

Ordering takes forever in fact everything takes ever at nice now.

The food is still ok for a business lunch but you might loose the deal by bringing a client there because the service will not make you sparkle like it used to.

BICE time for a comeback

1  Thank Jasmine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaDirezione_BiceMi, Responsabile relazioni con la clientela at Bice, responded to this reviewResponded 13 October 2017

Dear Jasmine,

thank your for sharing your opinion about our restaurant.
We sorrow that you didn’t find the same charme as in the past: we assure you that Bice Milano is always the excellent restaurant as it was in the past. We’re sorry for tables: rather, some nights we have added some tables because of the high request of reservations; normally, tables have the right distance for having a private conversation.
As you seen, we have a new staff, who assure the same and impeccable service as in the past: also if they are young, they still guarantee the impeccable and elegant service that characterize our restaurant.
We hope to host you in another occasion and we send you

Kind regards
Bice Milano

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Reviewed 12 October 2017

Very good restaurant, beautiful old fashion, almost baroque dining room, understatement's not the name of the game here.
You are beamed back to 1980s Milan, surrounded by beautiful, successful, well dressed people, treasuring this little hidden away gem.
Great food!

    • Value
    • Service
    • Food
Thank Gianpaolo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaDirezione_BiceMi, Responsabile relazioni con la clientela at Bice, responded to this reviewResponded 13 October 2017

Dear Gianpaolo,

thank your for sharing your opinion about our restaurant.
We're happy to know that you liked the atmosphere and the menù.
We hope to see you again soon and we send you

Best regards
Bice Milano

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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