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Reviewed 4 weeks ago

We spent two night here and would have loved to have stayed longer. From the first approach making our reservation to check out, the experience was perfect. I had asked for a quiet room and when we arrived we had not only been given a room on the highest floor but also an upgrade. The room was spacious and quirky. Great courtesy set , bathrobes, slippers, tea and coffee machines etc. Room cleanlieness was without fault. The design of the hotel is trendy and fun but what makes this hotel stand out from the rest is the staff. We did have one small problem due to noise from building works in an office complex behind the hotel ( not the hotel's fault). The staff did their utmost to show and find us an alternative room and always with smiles and concern that our stay would be memorable in every way and it was. I would return in a heartbeat as it fits all needs as a base for discovering Milan . Every member of the team from the guy who met us and took our luggage to the room, staff at reception etc are a credit to the NH group and we thank them for being the cherry on the cake . It is not always the case that you find staff in a major city always with a smile and obviously enjoying their work but at NHOW they sure do KNOW HOW to do hospitality. Thanks guys . We will be back.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Mo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiacomoG1543, Guest Relations at nhow Milano, responded to this reviewResponded 4 weeks ago

Dear Guest,

thank you for sharing your experience with this Amazing comment, on behalf of the entire nhow theam thank you for your words on our rooms and services.
We are really happy that you enjoy your experience and that you found in nhow a new "milanese home".
We are looking forward to welcoming you soon again for another unconventional stay, and please do not hesitate to contact me directly for any assistance you may need.


Jenny Rossi
Guest Relations


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

Our stay in Nhow was amazing: great welcome, very nice suite and unbelievable breakfast! This hotel is full of design items and we appreciated the nice temporary exhibition during our stay in Juillet 2018!

Stayed: July 2018, travelled on business
Thank DeLBen35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giacomo G, Guest Relations at nhow Milano, responded to this reviewResponded 8 September 2018

Dear Guest,
thank you for sharing your experience with this amazing comment.
The concept of our nhow is Fashion, art and design. We are in effect a contemporary art gallery. We host at least 2 exhibitions during the year and this allows us to always make our hotel new and fresh. Nhow has a very good location, close to the Navigli area, just ten minutes walk from the metro, it is a charming district, where you can have a pleasant walk or have an aperitivo Milanese. There is held the vintage markets every last Sunday of the month and if you are lucky you can catch it in your trip as well!
Thank you for your nice words on our breakfast. Our AntiOx breakfast is one of the highlight among the hotel offers: the buffet can cover any need included those who has allergies or gluten free or those who want to start the day with a fresh omelette made at the moment according to each own taste!
We are looking forward to welcoming you soon again for another unconventional stay!

Jenny Rossi
Guest Relations

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Reviewed 4 September 2018

We stayed here with a party of 4 other people in 3 premium rooms.
What a super cool hotel, incredibly good value for the price we paid for the rooms, well positioned in the city, with spacious rooms, very clean & modern.
There were artworks everywhere, it really gave the impression of a much higher class hotel.
The breakfast offer was truly amazing - massive amount of variety of good quality foods but just honestly some of the most impressive variety I've ever seen in an hotel!
Reception staff were incredibly competent & professional & gave us brilliant advice about a day trip to Lake Como.
I would thoroughly recommend this hotel & will look to stay at this brand whenever possible, it really impressed us

Stayed: August 2018
Thank chris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giacomo G, Guest Relations at nhow Milano, responded to this reviewResponded 5 September 2018

Dear Chris,

thank you so much for this amazing review and for the beautiful words on our nhow team.
You made our day! :)
Nhow milano is close to the Navigli area, just ten minutes walk from the metro, it is a charming district, where you can have a pleasant walk or have an aperitivo Milanese. There is held the vintage markets every last Sunday of the month and if you are lucky you can catch it in your trip as well!
Our AntiOx breakfast is one of the highlight among the hotel offers: the buffet can cover any need included those who has allergies or gluten free or those who want to start the day with a fresh omelette made at the moment according to each own taste!
Each of the 246 rooms has been devided as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another.
We are looking forward to seeing you soon again for another amazing unconventional experience!

Jenny Rossi
Guest Relations

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Reviewed 25 August 2018

I stayed for 2 nights in Nhow last July.
The room is a nie surprise, quite roomy.
The toiletries are a bit basic, but hey: that's a design hotel!
Be ready to walk long store;;s along long long corridors...
Good breakfast, efficient & nice staff. A good surprise overall!

Stayed: July 2018
Thank Isabelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giacomo G, Guest Relations at nhow Milano, responded to this reviewResponded 26 August 2018

Dear Isabelle,
thank you for visiting nhow Milano and for sharing your experience with this amazing comment.
The concept of our nhow is Fashion, art and design. We are in effect a contemporary art gallery. We host at least 2 exhibitions during the year and this allows us to always make our hotel new and fresh.
Nhow milano is close to the Navigli area, just ten minutes walk from the metro, it is a charming district, where you can have a pleasant walk or have an aperitivo Milanese. There is held the vintage markets every last Sunday of the month and if you are lucky you can catch it in your trip as well!
Thank you very much for the beautiful words, we are really glad to read such a nice comment.
We are looking forward to welcoming you soon again for another unconventional stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

This hotel is gorgeous . It showed us everyday living with modern art. Throughout the hotel we found art work by different artists, quite impressive display. They upgraded our room to the junior suite as a present for my birthday and wedding anniversary. Staff is very nice and helpful. Breakfast for every taste. As a bonus, very close by is Modec Museum with very interesting permanent exhibition. Taxi to city centre costs 11-12 euros and the reception will call it for you.
One minor negative aspect is the choice for dinner which was limited for our taste.
Overall, very nice experience and if it is to return to Milan most likely we will choose the same hotel. Thank you

Stayed: August 2018, travelled as a couple
Thank Alina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giacomo G, Guest Relations at nhow Milano, responded to this reviewResponded 21 August 2018

Dear Alina,
thank you for visiting nhow Milano and for sharing your experience.
The concept of our nhow is Fashion, art and design. We are in effect a contemporary art gallery. We host at least 2 exhibitions during the year and this allows us to always make our hotel new and fresh.
Nhow milano is close to the Navigli area, just ten minutes walk from the metro, it is a charming district, where you can have a pleasant walk or have an aperitivo Milanese. There is held the vintage markets every last Sunday of the month and if you are lucky you can catch it in your trip as well!
Thank you very much for the amazing words we are really glad to read such a nice comment.
We are looking forward to welcoming you soon again for another unconventional stay!

Giacomo Grimaudo
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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