This hotel is situated too far from the city centre, unless you like a walk of at least 45 minutes.
This was a big problem when we visited in January as the taxis were on strike, and we actually got stranded in the centre of Milan at 01.00 hours. We asked the hotel if they vould send the hotel car...no driver!! Fortunately the proprietor of the excellent restaurant, Il Coriandolo took pity and asked one of his waiters to take us back to the hotel. The night staff at the hotel could not care less and said we could have got the metro..big deal at that of the morning when your knowledge of Italian is minimal!!
The staff in general were surly, with the exception of the bar staff and the concierge, Bernie.,
who were excellent.
The hotel is grand but lacking five star quality and whilst the spa and pool area was good it was not part of the hotel and had to be paid for on a separate basis.. The cost for wi-fi in your room was expensive and not reliable and you received no help when things went wrong except to being told to phone Swisscom.
We booked the hotel car for our return to Malpensa airport at the behest of Bernie, the concierge, and a good decision this was as the taxis were still on strike and we would otherwise have missed our flight.
Would we return?? NO. If we go back to Milan we would try elsewhere.
One last point, there is an excellent trattoria nearby ...de LA TREBLA....excellent local place with great food at decent prices. Thank you Bernie for this.
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- Also Known As:
- Grand Visconti Palace Hotel Milan
- Grand Hotel Milan