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All reviewsbamboo barhigh techclassic suitecomplimentary mini barspa areashopping districtamazing hotelhotel experiencefashion weekthe ground floordeluxe roomthe location is perfectvisiting milanluxurymanzoniconciergejacuzzi
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Reviewed 29 August 2017

We chose Armani Hotel for the fantastic rating on online reviews, and it met and surpassed my expectations. The check-in was prompt and attention given to every detail, including hypo-allergenic pillows and comforters. The porters were very prompt and courteous.The dinners at Bamboo Bar were very pleasant, with very tasty and beautiful dishes. The highlight of the service was definitely the breakfast, which was included in the cost. Andrea at the breakfast restaurant took great care of us. When I mentioned that due to my son's nut allergies, we were unable to taste any cakes that were on the breakfast buffet table, he promptly returned in a few short minutes with a beautiful freshly baked nut-free cake. I have never had such caring service before. Clearly the hotel administration pick their staff carefully and it shows. I look forward to our next visit to this hotel!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank skgupta2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirko_Aru, General Manager at Armani Hotel Milano, responded to this reviewResponded 6 September 2017

Gentile skgupta2017,

Thank you for taking time to share with us your kind review on Tripadvisor.

We are pleased to know that we were able to provide you a memorable experience. At the Armani Hotel Milano we are committed to deliver the most fined level of hospitality; therefore, we are glad to know that our Ambassadors service and hospitality went beyond your expectations: we will be more than happy to share your notes with the Team, especially with Andrea.

Looking forward to welcoming you back “home” at your next visit in Milan,

Cordiali saluti

Mirko Aru
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

This was my second stay at the Armani hotel, and it was absolutely great. The rooms are very chic, fashionable, yet modern. The staff are very attentive and welcoming with the personalized attention that they give to each guest.

However, there is one issue that needs improvement, and that is the cleaning of the rooms. My room was extremely dusty when I walked in, and I had to specify to the housekeeping that they do deep cleaning. This is the only reason I would give this hotel 4 stars instead of 5. Other than this issue, it is an excellent hotel that I highly recommend! I will definitely be returning.

Sincerely,
Michelle R. Safarian

Stayed: August 2017, travelled with family
1  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirko_Aru, General Manager at Armani Hotel Milano, responded to this reviewResponded 25 August 2017

Gentile Ms. Safarian,

Thank you for choosing again to Stay with Armani.

We are pleased to learn that we were able to exceed your expectations by providing you a personalized experience. On the other hand we thank you for sharing with us your valuable feedback: our guests’ comments are very important for us in order to help us enhance our offerings.

Looking forward to welcoming you back home soon,

Cordiali saluti

Mirko Aru
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

The staff was very helpful and friendly and made very good restaurant bookings on our behalf. The room and bathroom were very spacious and everything from airconditioning to curtains can be controlled with an iPad in your room. (We stayed in 502) The bar area is stunning with a beautiful view and the breakfast is good.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ester S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirko_Aru, General Manager at Armani Hotel Milano, responded to this reviewResponded 23 August 2017

Gentile Ester S,

Thank you for taking time to share with us this “Very elegant” review with us.

It is pleasing to know that we are able to provide you a memorable and personalized experience by meeting your needs and expectations; additionally we are happy to learn that you appreciated all that Armani Hotel has to offer.

We look forward to welcoming you back “home” at your next visit in Milan,

Cordiali saluti

Mirko Aru
General Manager

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Reviewed 20 August 2017

Excellent hotel, great staff and nice high tech quiet room. The room could use a touch up though such as new carpeting and stripping and waxing of the hard wood floors. However, with regard to the things that really matter, the room was clean, very cool, good air conditioning, good wifi internet, great bathroom and very quiet. No street noise or hallway noise. Complimentary mini bar and that's unheard of anywhere else. Also in the business center the computers actually work and you can print out your boarding pass easily without calling the front desk ten times.

Room Tip: Room facing street in front of hotel very nice and bright
  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirko_Aru, General Manager at Armani Hotel Milano, responded to this reviewResponded 21 August 2017

Gentile Jack R,

Thank you for choosing Armani Hotel Milano and taking time to share with us your valuable feedback.

It is pleasing to learn that you appreciated your overall stay, especially the guest rooms, its amenities and found convenient the hotel’s facilities. Additionally your compliments on our Ambassadors hospitality are highly appreciated.

Looking forward to welcoming you back soon,

Cordiali saluti

Mirko Aru
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

We stayed in this hotel during the month of August and had two rooms 206 and 203.

Actually, this was the 2nd time in the hotel and again it was very lovely and in a perfect location. Personnel are very friendly and very accommodating.

The reason for the 4 star was because the rooms were very dusty and not being cleaned properly. We had a coffee stain on our bed sheet that housekeeping had not changed. When I called to complain the attention was excellent the manager came to the room apologized and then sent a bottle of champagne which was very nice of them and not expected at all.

Overall the hotel is lovely.

Stayed: August 2017, travelled with family
2  Thank ana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirko_Aru, General Manager at Armani Hotel Milano, responded to this reviewResponded 21 August 2017

Gentile ana s,

Thank you for sharing with us this “Very nice” review on Tripadvisor.

We are glad to learn that you appreciated your overall Stay with Armani experience. Additionally we thank you for sharing with us your valuable feedback: our guest comments are very important in order to allow us to make constant improvements in our offering and keep exceeding your expectations.

Looking forward to welcoming you back home soon,

Cordiali saluti

Mirko Aru
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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