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All reviews via dante great location castello sforzesco cadorna train station junior suite light sleeper pillow menu brera district walking distance malpensa express major sights quiet room street noise business hotel hotel is centrally located last supper minute walk
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Reviewed 5 weeks ago via mobile

Amazing location! Walking distance from great food, shopping and site seeing. We chose this hotel for location only. Across street from Zani Viaggi - Milan Visitor Center which we used for a day trip to Switzerland. Rooms and hotel are in need of upgrades. Mattress are thin and pillows flat.

Stayed: September 2018, travelled as a couple
Thank M F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 5 weeks ago

Dear M F,
thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel. Thanks for your notes: you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world.
Kind regards
Leonardo Serranti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

One of my best experience during 35 years travelling.
UNA Hotel Milano, has top service and you feel you are most important for them!

The most important goal for UNA Hotel Milano is to meet their customers request!

We stayed in May for 6 nights and in September for 5 nights this year 2018.
The staff at reception are very friendly and they really do the outmost to meet your request. They upgrade your room to a higher standard if possible. We had some request and they provide it immediately. E.g. 6 different pillows to choose among. The service is top notch, reception, maiden, concierge, doorman, room service, breakfast personnel, booking clerk/manager. Just everything!

Spacious Room with Kettler, Safe, TV, free minibar. Slippers and bathrobe. Plenty of towels.
Very clean room & bathroom.
Bed comfortable and fresh & clean bed linens. High sleep quality.

Breakfast has all you need. Different meats, ham, sausages, vegetables, cheeses, jam, fruits, milk, yogurts, flakes, grain, oats, raisins, hazelnuts, very good and tasty scrambled eggs bacon and hot sausages too. Cakes, different croissants and cookies. And much more……….!
Many coffees and beverages to choose and they will serve the one you want too.

The local is perfect in the centrum close to Cadorna railway station and to city centre.

We will for sure return to UNA Cusani in Milano.

Best regards,

EE.Bergman

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank EEBergman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 5 weeks ago

Dear Mr Bergman,

I was thrilled to read your review of your recent stay with us and I am always pleased to hear such positive feedback on not only the hotel but also about the team who made your time with us so special.

Our aim, always, is to provide our guests with an experience to remember and to know we have achieved this fills me with great pride and joy. I will certainly make sure to pass your kind words on to our teams.

Thank you once again for sharing your glowing feedback with us and I hope to welcome you back to Milano in the not-too-distant future.

Yours sincerely,

Leonardo Serranti
General Manager

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Reviewed 10 September 2018

This hotel lies in front of a rotunda, where monorails pass by. Location is ideal as it is only steps away to shops, and restaurants.
2 small blocks behind it, is Via Dante, which you can take a 7-10 minute walk to the Duomo.
Then on the other side of the rotunda, is Castello Szforcesco, which has a huge courtyard, museum
On the street In front of the Castello gate, there's a stall that serves awesome sandwiches. I ordered Porchetta and some pickled peppers on a toasted baguette, for 5euros! It was yummy and cheap! They also serve beer and sodas. They got a lot of sandwich choices. But i think they only opens at night.
We did not take the train, but Cairoli station is just right there.
Room was clean and huge, we had the room where the wall between the living area and the room has a tv that swivels.
Large bathroom.
Friendly staff.
Overall very positive expectation for someone who's never been to Milan.

Stayed: August 2018
Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 11 September 2018

Dear M P,
thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel and its location. .
We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world.
Kind regards
Leonardo Serranti
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

UNA Hotel Cusani is in the ideal location to explore old town Milan. It’s just minutes to the Duomo, Sfeforza Castle, railway station and 100’s of restaurants. The hotel is immaculate clean, the staff very professional and the breakfast room was the ideal start to the day. We accidentally left our jackets in the wardrobe, but the hotel ensured they were sent on to our hotel in Sorrento. Thank you Annalisa, amazing service - we will be back. Rob and Anne-Marie

Room Tip: They have an elevator
Stayed: August 2018, travelled as a couple
Thank GlenelgManager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 3 September 2018

Dear GlenelgManager,

Thank you for taking some of your valuable time to share your feedback with us and Tripadvisor.

We value each guest, as we know that you have a choice when deciding where to stay whilst being in Milano. Thus, we strive to exceed your expectations by providing the right room and delivering the best service possible. We are all truly delighted to hear that you have loved your time with us. Your wonderful experience here is exactly what we aspire to deliver.

Thank you once again for sharing your feedback and I very much hope to have the pleasure to meet you firsthand on your future stay.

With my best personal regards from Milano

Leonardo Serranti
General Manager

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Reviewed 28 August 2018

Stayed at the Cusani Una many years ago and returned because the location is perfect for exploring Milan by foot. It's close to the Brera area and equally accessible via a short walk to the Duomo.

The hotel is pretty basic, feels like a businessman's hotel, but has everything needed. Breakfast was OK.

Room Tip: Ask for upper floors to avoid street noise
  • Stayed: August 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Supposing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lserranti, Direttore at UNAHOTELS Cusani Milano, responded to this reviewResponded 28 August 2018

Dear Supposing,

Thank you so much for your review.

We are delighted to know that you had a great stay and enjoyed UNA Hotel Cusani facilities and location

We would love to welcome you back in the UNA Hotels world!

Kindest regards,

Leonardo Serranti Leonardo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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