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“Hotel not bad but with poor sound insulation”

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Windsor Hotel Milano
Ranked #49 of 430 Hotels in Milan
Certificate of Excellence
Reviewed 7 August 2017

Over our room there was a repair and the work was done quite noisy sometimes quite early in the morning, which prevented comfortable rest. Breakfest was wery good, and staff also was normal. Location good.

Room Tip: Over our room there was a repair and the work was done quite noisy sometimes quite early in the morn...
See more room tips
  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Александр В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINDSOR_HOTEL_MILANO, Responsabile relazioni pubbliche at Windsor Hotel Milano, responded to this reviewResponded 8 August 2017

Dear Александр В
thank you for your feedback
We apologize for noise inconvenince due to some renovation work
We hope to welcome you once again to show you all our best
With warmest regards
Irene F.
Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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72 - 76 of 2,011 reviews

Reviewed 6 August 2017

Very good service. Tasteful breakfast. Very good cleaning. Well located. Everyday fresh water, coca cola and lemonade for free in the mini-bar. Very good "Value for money" rate. Friendly staff.
We are very satisfied about this hotel and would certainly recommend it for a city-trip to Milano!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 731christaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINDSOR_HOTEL_MILANO, Responsabile relazioni pubbliche at Windsor Hotel Milano, responded to this reviewResponded 7 August 2017

Dear 731Cristaj
Many thanks to find time to share your feedback
We are delighted to know that you appreciated our breakfast service as well as our free mini-bar
We are glad to know you find our staff very helpfull
We hope to welcome you during your next visit in Milan
With warmest regards
Irene F.
Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

Visited Windsor Hotel Milano last month with by best friend. When we got to the hotel, the receptionist was very helpful and even upgraded our room. It was so beautiful and more than we could ever ask for! Location is great. Very helpful staff - we enjoyed our stay!

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank camillap22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINDSOR_HOTEL_MILANO, Responsabile relazioni pubbliche at Windsor Hotel Milano, responded to this reviewResponded 7 August 2017

Dear Camillap22
many thanks to find time to share your experience by us
we are glad to know you apprecciated the helpfulness of our staff as well as you have had upgrade room
We hope to welcome you once again
With warmest regards
Irene F.
guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

We stayed for one night, for a rain change en route to Bari and on to Croatia. The Windsor is located roughly equidistant and easily walkable from the Garibaldi and Central stations. It is a little further from the heart of the city, but we managed the 20 minute walk to see La Scala and the Duomo before catching our train south. For the stations it is one of the best options.

Room - comfortable and clean. Bathroom really nice, once I had worked out how to operate the shower.

Service - excellent - but see note on breakfast. We needed / wanted various bits of info at the front desk - all dealt with with great good humour and efficiency.

Breakfast - very good BUT 1) service for breakfasts in Italian hotels is not very proactive 2) the layout of the food and drink is massively counter intuitive with noting being in a sensible place and 3) the breakfast area is also a cafe facing onto the street, with slightly different rules applying and products available. This is not clear to the hotel guest, and no one is about to explain it to you! We therefore took quite a while to find/receive what was needed. Not a big complaint, and mostly to do with culture, so more a warning to the English visitor than a comment to the hotel.

Value: good

Definite recommendation.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Floripano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

Average, City-Center Hotel
Rooms were somewhat dark and small.
The restaurant offered an extensive breakfast buffet, but the service was average. The front desk employees of the hotel are friendly and multi-lingual.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank JeniferTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINDSOR_HOTEL_MILANO, Responsabile relazioni pubbliche at Windsor Hotel Milano, responded to this reviewResponded 4 August 2017

dear Jenifer T.
we greatly appreciate you finding the time to leave us your opinion.
We are delighted to read you liked the helpfulness of our colleagues at the reception as well as our breakfast chaoice
we regret to know you didn't like our room brightness, we have a lot of rooms type, we hope you visit us once again and we will be glad to show you a diffirent room category
With our warmest regards,
Irene F.
Guest relations team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Windsor Hotel Milano

Address: Via Galileo Galilei 2, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#43 Luxury Hotel in Milan
#57 Business Hotel in Milan
#64 Romantic Hotel in Milan
Price Range: $134 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Hotel Milano 4*
Number of rooms: 99
Official Description (provided by the hotel):
Choosing Hotel Windsor you'll enjoy the most elegant district of Milan: the so-called Quadrilatero della moda and Corso Como are the boundaries of this area; the hotel is also at a short distance from the next coming Porta Nuova business centre that will draw the future profile of the city. The location is strategic because it is just outside of the limited traffic C area, so our guests can leave their car in our parking garage and move freely on foot or by public transport. We are situated at 150 meters from Repubblica railway station, where to get the metro M3 "yellow line" integrated with the railway passing, and we are just at 10 minutes walk from Milano Centrale railway station, a further advantage for those arriving by train. ... more   less 
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Also Known As:
Milan Windsor Hotel

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