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“Very Good”
Review of Hilton Milan

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Hilton Milan
Ranked #80 of 426 Hotels in Milan
Certificate of Excellence
Reviewed 28 May 2012

Only stayed one night at this hotel which is located near the main train station in the business district. The staff on reception weren't particularly friendly but happy to give us a late check out which was appreciated. The rooms were typical for a Hilton and were a good size with good amenities. The bed was very comfortable. Wifi was free and fast. Breakfast was also good with plenty of variable.

  • Stayed: May 2012, travelled on business
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Thank Hunstow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariane S, Guest Relations Manager at Hilton Milan, responded to this reviewResponded 31 May 2012

Dear Aussie13,

Thank you for taking the time to share your feedback with us on TripAdvisor.

I’m delighted you enjoyed your stay at our property and I hope we will have the chance to exceed once again your expectations during your next visit to Milan!

With warm regards,
Ariane Sacchi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,502 - 1,506 of 2,652 reviews

Reviewed 21 May 2012

I stayed at this hotel for 3 nights on business. I found the location a little out of the way, not a particular nice area but ok and 10 minutes in to the main centre of town by taxi. Check in was very easy and good, the lady behind the desk was very polite and helpful. The main entrance is large and spacious and to the left is the bar area where you can get food. Its open and lifeless with plenty of drunk business people late at night. Only one person behind the bar who was working hard. Bar food is ok, the usual club, burger and pizza's, ot a place to stay in for the evening. The room (standard queen) was ok, not too small but not large. Aircon wasnt effective but you had the usual, tea, coffee, TV, slippers, hairdryer etc and it was clean. I used the gym, which is average but hot, once again no AC and it was in the basement. Breakfast was an average affair. Large lifeless restuarant, service was good, hot food was cold as it had been standing around but a good selection. Taxis were present outside but not consistent. So an ok place to stay but could find better.

  • Stayed: May 2012, travelled on business
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Thank keegan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariane S, Guest Relations Manager at Hilton Milan, responded to this reviewResponded 26 May 2012

Dear dragek,

Thank you for taking the time to post a review following your recent stay with us.

We aim to provide a memorable experience to our guests and I regret it was not your case.

I hope to welcome you back soon at the Hilton Milan in order to make the difference,

With best regards,
Ariane Sacchi

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Reviewed 15 May 2012

Stayed in hotel for the weekend and absolutely loved it! Weather was really crappy, but concierge provided us an umbrella so everything was sorted really quickly. Hotel was not up to very high standards, but had everything what we needed. Room was sooo spacious, bed was very large and comfortable, as well as the pillows. Had a really good sleep!
Breakfast was so yummy, a lot of different choices and nice atmosphere.
Gentleman named Giovanni checked us in and he provided really good service. Was very polite and patient. As well as the restaurant staff. Well done guys!

Looking forward to coming back again!

  • Stayed: May 2012, travelled with family
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1  Thank LadyGi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariane S, Guest Relations Manager at Hilton Milan, responded to this reviewResponded 17 May 2012

Dear LadyGi,

Thank you for taking the time to share your feedback on TripAdvisor!

I am thrilled your experience at the Hilton Milan has been so positive and your nice words make all the staff very proud. In particular, I will pass on your kind comment to Giovanni and he will have the recognition he deserves.

We are looking forward to welcoming you back soon at the Hilton Milan,
Kind regards

Ariane Sacchi

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Reviewed 14 May 2012

Stayed here 3 nights in April. I appreciated the recently renovated hotel and its rooms. They had reasonably priced packages to add certain services like breakfast, internet, etc. Breakfast was nothing spectacular, but not bad either. Internet was fast and efficient.

The location was good as it was just a block from the central train station. Aside from that, the neighborhood isn't too exciting. It's a good base for business trips.

  • Stayed: April 2012, travelled on business
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Thank ManilaMacedon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariane S, Guest Relations Manager at Hilton Milan, responded to this reviewResponded 26 May 2012

Dear ManilaMacedon,

Thank you for taking the time to leave your review on TripAdvisor.

I am very happy that you appreciated our hotel location and renovated rooms!

I hope to have the pleasure to welcome you back soon at the Hilton Milan,
Warm regards

Ariane Sacchi

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Reviewed 9 May 2012

We travelled in Italy for about 10 days. Our last stop was Milan. Was in Rome, Florence, and Venice prior to that. Stayed at some top notch hotels like St Regis in Rome and Hotel Danieli in Venice for the trip. Throughout the trip, we met with pockets of good service at these hotels. I say pockets because generally Italians are not service oriented and only some of the staff were good. Hence when we arrived at our last stop, Milan, we were not expecting much.

Located very near to Milan Centrale train station, the hotel was only a 5 mins walk away. We were very pleasantly surprised to receive a very warm welcome from the reception. The staff was all smiles and friendly. She made us feel very welcome. The hotel rooms were also newly furnished. Hence it felt extremely comfortable and inviting. We had one of the best sleeps at Hilton. Further the chambermaids were super efficient. I recall that the next morning, when we came back from a fast breakfast, the room was nicely made up already. In addition the turn down service was also done efficiently when we were away. In fact, the chambermaid popped by again around 9pm that same day to enquire if we require fresh towels. All in all, the staff at this hotel were consistently pleasant and polite as compared to the other hotels we had stayed in Italy. It made us feel very happy just to be there. So thank you very much for leaving us with such a good impression before we leave Italy!

The downside is that it is located in the office CBD district. It is largely a business hotel. Hence there are not many good restaurants around the area. But with the nearby train station, any good place to eat is just a train stop away!


  • Stayed: May 2012
    • Value
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2  Thank Siibee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariane S, Guest Relations Manager at Hilton Milan, responded to this reviewResponded 13 May 2012

Dear Siidee,

Thank you for choosing Hilton Milan and for taking the time to share your wonderful feedback on TripAdvisor.

I am thrilled to read our strong contribute leaving in your heart a memorable souvenir of Italy and I am so happy we will be your first choice for your next visit in our city!

With warm regards,
Ariane Sacchi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Milan

Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#63 Luxury Hotel in Milan
#80 Business Hotel in Milan
#84 Romantic Hotel in Milan
#95 Family Hotel in Milan
Price Range: $196 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
Official Description (provided by the hotel):
Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more   less 
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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