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All reviews lake como courtesy bus junior suite infinity pool stunning views private balcony the hotel offers bellagio town self catering minute drive rooms are large small kitchen washing machine amazing hotel enjoy the view hire car stayed here for nights
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Reviewed 16 June 2018

The views over the lake from this property are staggering. The staff were all very helpful, friendly, courteous and professional. The rooms were comfortable and well serviced. They run a shuttle to the town centre (the property is ~4 kms out). There is often more people than seats, which means from time to time you'll need to wait for them to go around again (10-15 minutes). I think a couple of extra services per day would help. The first run is not until 10.00am, so you are captive to their breakfast service. It's a good spread and reasonably priced, so that's not a bad thing. They have a coin operated washing machine and dryer for guest use. The machine looks very weary, and was out of order for most of our stay. I'd expect a hotel of this standard to have contemporary and reliable equipment.

I'd certainly recommend this one.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank 503bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
728amministrazione, Proprietario at Hotel Borgo Le Terrazze, responded to this reviewResponded 16 June 2018

Dear Bruce,
Thank you for staying at BORGO LE TERRAZZE while in Bellagio.
We are glad you enjoyed the views, the comfort of our accommodation and that our Staff could have been helpful!

Regarding our washing machine, it is true that it was out of order, but there was also a notice on the washing machine providing alternative service for those in need.
A break may happen every time and anywhere, ... please ask next time if you really want to find out a solution ! :) :)

Our shuttle may accommodate up to 9 Guests at a time, so most of the time is enough. If there are more Guests than seats we are always happy to make multiple journeys. As it is a COMPLIMENTARY service, there might be waiting times, as you say 10 minutes.
As an alternative you can always use your car and park it in one of the several parking spaces in town, or use a taxi at only € 10 or have a ride by regular bus downtown, which are, obviously, all more expencive alternatives.

We look forward to welcoming you soon again, promising that our washing machine will be running!!!! :):)
Warmest Regards,
Elena Ponzini, Propr.

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Reviewed 15 June 2018

We came here in April 2017 for 3 nights and it was truly amazing. We got engaged on the balcony of our room so Borgo will always be special to us!
The staff were so friendly, the rooms were spacious and clean, breakfast was delicious with plenty of choice and also the option to sit inside / outside.
1 night we ordered food to our room and just sat on the balcony watching the views - which is absolutely amazing looking over the lake!
We are hoping to return in 2019 and we can't wait - Thank you Borgo for an incredible trip!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank JABrierley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
728amministrazione, Proprietario at Hotel Borgo Le Terrazze, responded to this reviewResponded 16 June 2018

Dear Friend,
Thank you, we are sooooooooo proud you chose Borgo Le Terrazze to get engaged!
We would love to receive a picture, if you wish
We are glad that our accommodation was satisfactory, and thank you for pointing out the quality of our breakfast and Staff!
Do not wait too long to come back
Warmest Regards,
Elena Ponzini, Propr.

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Reviewed 17 May 2018

I never have given excellent ratings but I did not have a choice, this was excellent. Very well received by staff, we were actually escorted to our room, that was nice. The view from our hotel room terrace was magnificent, most likely one of my best views from a hotel I've ever had.
There is restaurant service, wife and I ordered a light dinner before we went out on the village of Bellagio. Breakfast is also very good, one of my favorites.
We took advantage of the shuttle rides from hotel to the village and back, this makes it much easier than taxing or walking. A very nice pool is on the edge of the hill with great views, you can have breakfast or dinner in the patio with great views of Lake Como, very relaxing. For sure a place to visit again!

Date of stay: April 2018
Thank ozziecarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
728amministrazione, Owner at Hotel Borgo Le Terrazze, responded to this reviewResponded 18 May 2018

Dear Guest,
Thank you for staying at BORGO LE TERRAZZE during your Lake Como holidays.
We are glad you enjoyed our accommodation, views and service.
Thank you for pointing out how convenient our complimentary shuttle service is, we are happy you enjoyed our breakfast, which is also served al fresco weather permitting.
We are proud we could have your first Excellent rating,
Looking forward to seeing you again soon with us at Borgo le Terrazze
Best Regards,
Elena Ponzini, Propr.

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Reviewed 4 May 2018

Wow, I can't say enough about our stay at Borgo Le Terrazze! The rooms were wonderful with amazing views of the lake, but what made our stay so enjoyable was the friendly and accommodating staff. First, booking was easy from the States prior to our arrival! Then we had a flight change that made our arrival several hours earlier than originally planned. They were able to accommodate the change. The location is close, but just outside downtown. This was nice to get an elevated view of the lake and retreat from the crowds. The free and frequent shuttle service made the non-downtown location insignificant. I highly recommend!

Room tip: We had a 2 room apartment (7 & 8) since we were traveling with our adult son. Both rooms had great views!
Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Teresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
728amministrazione, Owner at Hotel Borgo Le Terrazze, responded to this reviewResponded 21 May 2018

Dear Ms. Teresa,
Thank you for staying with us while in Bellagio, we are glad you had beautiful holidays.
Thank you for recommending BORGO LE TERRAZZE giving such a kind and clever review to other Fellows Travellers.
I really appreciated that our Staff was able to provide you with an attentive service prior and during your stay.
Thank you for pointing out the useful presence of our complimentary shuttle service.
We look forward to welcoming you soon back,
Warmest Regards,
Elena Ponzini, Propr.

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Reviewed 27 April 2018 via mobile

We stayed for two nights. Location is perfect. Very close to bellagio. The have a shuttle servis for free. Hotel staff is friendly. Room was perfect. Amazing view from balcony. Highly recomended. Only think they are charging for the breakfast but still not good.

Date of stay: April 2018
Trip type: Travelled with family
Thank birkan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
728amministrazione, Owner at Hotel Borgo Le Terrazze, responded to this reviewResponded 28 April 2018

Dear Guest,
Thank you for staying at Borgo Le Terrazze Hotel & Residence while on Lake Como, we are glad we fulfilled your wishes.
We are glad you could appreciate our shuttle service to and from the town, which is FREE
Thank you for recommending us, we look forward to welcoming you soon again
Warm Regards,
Elena Ponzini, Propr.

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