We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (357)
Filter reviews
357 results
Traveller rating
243
71
29
7
7
Traveller type
Time of year
LanguageAll languages
More languages
243
71
29
7
7
Show reviews that mention
All reviews sister hotel small luxury hotel hot tub welcome drink the hotel staff nespresso machine lounge chairs private beach lovely hotel breakfast was excellent the air conditioning harbour beakfast shuttle gatto prosecco europe
Filter
Updating list...
10 - 15 of 357 reviews
Reviewed 8 July 2018 via mobile

Full disclosure. We booked the wrong hotel. There are two 8 Hotels within walking distance of each other. One in the town of Portofino and one in the small beachside town of Praggi. We thought that we had booked by the beach and just before our stay discovered the mistake.

Research on TripAdvisor did not give us much confidence (with a number of complaints) but it was peak season so we stayed with booking we had.

On arrival the outside of the hotel was not amazing. That all changed on the inside. The staff were fantastic, five star. Our room on the top floor was a little small but beautifully decorated and had a nice outlook. The hotel is a 5 minute walk from the main square and that worked perfectly for us, nice and quiet in a beautiful setting but close to all the restaurants and water when needed.

The big plus for us was the relationship with the beach hotel in Praggi. You can walk there on a stunning path in 20 minutes or the hotel has a shuttle. Yes, there is a 50 Euro per person charge to use the private beach, facilities and shuttle, but that was probably one of the best value spends of our entire trip. The Japanese restaurant that is part of the beach club is first rate and highly recommended.

The only regret is that we only spent 3 nights and left wanting more. We will be back.

Stayed: July 2018, travelled as a couple
2  Thank Melbourne504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino, responded to this reviewResponded 24 September 2018

Dear Guests,

with pleasure we aknowledge your nice experience with us,

we are glad you discovered Eight Portofino by mistake and did felt comfortable despite booking the wrong hotel.

I'll make sure to share your impressions with the team of the 2 hotels.

We will be looking forward to welcome you back at Paraggi Hotel upon your future trip in Portofino.

Kindest Regards,

Christian del Gatto
Resident Manager
Eight Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

Finding a hotel in Portofino actually requires compromises: Save for 1, ALL the sea view hotels are not harbor side! The one that is harbor side (Belmond Splendido Mare) would have been twice the cost of the Hotel 8. The Hotel 8 is only 100 yards form the harbor. So, all your activities are a much shorter walk from your front door than the Hotel Piccolo or the Belmond Hotel Splendido which has a high view of the beautiful, albeit tiny harbor. The Piccolo is a good 10 minute walk to town. Yes, it has a private beach. The Hotel 8 sister hotel in Paraggi Bay has a beach but I believe there is an extra charge if staying in town. But, don't quote me on that! Plus, there is a shuttle between the hotels if the beach is a must.
Back to the 8: the staff is fantastic. You arrive to fresh lemonade. Everyone is warm and never make you feel as though you are in anything but the best B&B. (Rather than the 5 star hotel it is in every way.)
The breakfast staff is equally wonderful. The woman taking care of us helped me every morning with my Italian. On my last day she even wrote out a "test" for me to take. Plus, she included all kinds of idiomatic expressions for me to learn. What more could you ask for.

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank RJSMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino, responded to this reviewResponded 24 September 2018

Dear Guest,

many thanks for your nice comments, we do take pride in our job and try our best to fulfill our guest expectations.
It is wonderful to read the results in our guests feedback and how we manage to customize each of our guests stay.
We will be looking forward to welcome you back next season.

Kindest Regards,

Christian Del Gatto
Resident Manager
Eight Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

Had a night of 2 nights canceled by hotel in Portofino so had to find a night elsewhere and managed to find the Eight Hotel. Very, very pleased as hotel was really beautiful and our room was sensational with lovely patio and a superb finish to each of the room.

The Hotel Team were also super lovely and efficient.

One downside was I asked for a PT for the morning there as my wife likes to run and they said they would sort it. I chased a couple of times and then all fell silent and no-one mentioned it on check in. Not the end of the world though.

Stayed: June 2018
Thank JulianGent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino, responded to this reviewResponded 24 September 2018

Dear Guest,

we do thanks you for reviewing our hotel with such nice words, we do take pride in what we do and we do make treasure of all kind of guests's comments in order to improve the services we do offer.

Looking forward to welcome you back upon your next visit we send you our best regards,

Christian Del Gatto
Resident Manager
Eight Hotels


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018

only disadvantage during my stay was that I didn't have the possiblity to have roomservice. I arrived very late and wanted to enjoy a dinner at my room instead of going out but the hotel doesn't have a restuarant. off courwe a lot of nice restaurants very closeby.

Stayed: May 2018, travelled on business
Review collected in partnership with this hotel
1  Thank InnekeDillien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino, responded to this reviewResponded 24 September 2018

Dear Guest,

we do thanks you for finding the time to review our sevice, we do take pride in what we do and we do make treasure of all kind of guests's comments in order to improve the services and their experience.

We will be looking forward to welcome you back upon your next visit.

We send you our best regards,

Christian Del Gatto
Resident Manager
Eight Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018

Good hotel, but didn’t live up to boutique luxury description and price tag. Facilities are very limited and rooms could have been better appointed. No coffee machine in rooms, no sound system and lacking any special touches.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Andrew2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino, responded to this reviewResponded 24 September 2018

Dear Guest,

we do thanks you for reviewing our hotel, we do make treasure of all kind of guests's comments in order to improve the services we do offer.

Looking forward to welcome you back upon your next visit we send you our best regards,

Christian Del Gatto
Resident Manager
Eight Hotels


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews