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All reviews ferry terminal direct access cruise ship nice hotel hotel is located old town junior suite busy road room was spacious stayed for one night top floor port area harbour taxi city euros garage
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Reviewed 17 September 2012

We checked in late after a train ride from Pisa. It was a 5 min cab ride from rain station. Rooms were very clean and the food room service ordered late night was fast and tasty. We checked out the next day late before boarding the royal Caribbean ship. We took the 3 min cab ride there for convenience. It was easy.

Room Tip: We booked online expedia for best price.
  • Stayed: October 2011, travelled as a couple
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1  Thank PHWHJetSet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 12 January 2013

Dear Guest,

We are glad you enjoyed your stay in our hotel and found the restaurant service as well as the location satisfying . We remind you that next time you can book directly calling or mailing our hotel, our staff will be glad to offer you the best rates and to give you the best suggestions to arrange your stay in Genova.
Thank you for the time you spent sharing your feedback on this website,

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Reviewed 5 September 2012

We stayed here for one night whilst driving round Italy, The hotel is located on the side of the main road into Genoa, with the port on the adjacent side of the road, the hotel has free secure parking but it is a bit of a maze to get, but nothing challenging for anybody with driving experience in Europe. A lot of reviews had mentioned the area was a bit rough, yes not a affluent area but certainly not unsafe.

The staff were friendly and helpful, got us taxi's when required and did what was asked, the usual Holiday Inn standard, we were given a top floor room with a view of the Med. The view was mostly filled with Ferries, but it was still a very good view of the Med and the city of Genoa.

The Hotel and room is clean and modern, with black and white colors decorating most of the public rooms and ours. The hotel curtains do a good job of blacking out the Med sun and the comfy bed meant we slept well. Our room had SKY Italia on which meant you had an abundance of multi language channels, which is a change from most Italian hotels.

The hotel is about 10 mins from the centre and although there is plenty of cheap public transport close by, we uses taxi's which were about €12 each way. The Hotel does have a restaurant, which we didn't eat in and a bar, but you don't know it was a bar as it has no signage, beer taps of spirit optics on the wall, just a bar, fridges and chair.

Overall this hotel is what you expect of a Holiday Inn, clean, modern, friendly professional staff. its location makes it good for drivers having a stop over and its close enough to the main centre . I think that a 2 night stay would as long as you would want.

  • Stayed: August 2012, travelled as a couple
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1  Thank Leaping_Deere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 12 January 2013

Dear Guest,

Thank you for your review, especially because it shows our compliance with our brand policy.
Thank you also for describing on this website our wide tv-programme choice for international guests and our parking facilities - in Genova it’s not taken for granted to find a parking lot close to your place. We are glad you wrote about how easy it is to take public transport from our hotel. We have been working on the bar design too, trying to make it more friendly and eye-catching.
Thank you for your precious suggestions and best regards,

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Reviewed 22 August 2012

Needed to cut our 11 hours travel from Rome to St. Etienne, France. I chose this hotel coz it was near the highway so I thought it was an ideal location, my fault for not reading enough of the reviews here in tripadvisor.
We arrived late in the night and the first thing I noticed were the prostitutes around the hotel! As soon as I entered the hotel, the odor added to my disappointment. When I entered our room, the odor was even more horrible! It smelled of cigarette! To make matters worse, my daughter vomitted while trying to sleep! To her it's the effect of odors she can't stand. We called for housekeeping but the hotel unfortunately doesn't have 24hrs housekeeping service! No offer to change rooms either, and we didn't bother to ask because it was very late anyway. We used the comforter as bed sheet so we slept without cover, and it was still quite cold even after closing the AC. It's an understatement to say that we didn't sleep well and didn't have a pleasant stay in this hotel.
If I ever need to spend a night again in Genoa, i wouldn't bother with this hotel even if it's just for a night.

  • Stayed: July 2012, travelled with family
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Thank -rm1812-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 12 January 2013

Dear Guest,

Thank you for your feedback, which is very important for us to improve our service.
We are sorry about the feeling you had about our location, but we grant you that our hotel area has been improved very much thanks to stronger control by local authorities in the latest months. It is not dangerous or unsafe to walk around the hotel in any way. We also remind you that we have smoking as well as non smoking rooms, and we are ready to change the room type if required even late in the night, our staff is working all night long and we wish we had helped you if only we had known about your problem.
Looking forward to another chance to have you as our guest,
Best Regards

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Reviewed 1 August 2012

Typical American Clean hotel with all the normal amenities.
Located on the docks,miles from the historical part of town. Don't use your car anywhere in Genoa you simply cannot park. No exaggeration it took us over an hour to find a space
You need to use the train from the hotel.

Room Tip: Stay closer to the city,,,,
  • Stayed: July 2012, travelled as a couple
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Thank Lvbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 12 January 2013

Dear Guest,

thank you for taking the time to write your review.
Genoa is certainly a big city, but our hotel is just 20-25 minutes walking far from the old town, only 10 minutes by metro. Our staff is always ready to give guests city maps showing how to move quickly in this city and suggesting to park in our garage and to use public transport. We grant this makes your stay in Genova more relaxing.
Looking forward to seeing you soon again,

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Reviewed 27 July 2012

Holiday Inn has 2 wings, one is the Hotel, and adjoining is the Business Residence (Service Apartments), with facilities exactly same I was here in Holiday inn for around 20-25 days.

I had stayed in the Business Residence for around 25 days, and it was an apt stay.

Its just a full-fledged hotel room/apartment, with a drawing room, and well-furnished kitchen.

Services are pretty much similar to the hotel, as both are just joined buildings with common entrance and common facilities.

Location is really nice, one way towards Aquario de genoa, and just in the fron is Terminal Traghetti & Port Antico.

Great place to stay in.

Room Tip: Choose the room on the side facing the road.
  • Stayed: May 2012, travelled on business
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Thank hitanshu_khatri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 12 January 2013

Dear guest,
We really appreciate your review on our new area for long stays.
It is a really new and effective way to provide accommodation to guests relocated abroad for work- related reasons. This new service target is represented by people having to stay for a long time far from home. We give them all the standards of Holiday Inn rooms without giving up the feeling of living in modern, large and comfortable flat.
Thank you for sharing your review on tripadvisor,

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