Needed to cut our 11 hours travel from Rome to St. Etienne, France. I chose this hotel coz it was near the highway so I thought it was an ideal location, my fault for not reading enough of the reviews here in tripadvisor.
We arrived late in the night and the first thing I noticed were the prostitutes around the hotel! As soon as I entered the hotel, the odor added to my disappointment. When I entered our room, the odor was even more horrible! It smelled of cigarette! To make matters worse, my daughter vomitted while trying to sleep! To her it's the effect of odors she can't stand. We called for housekeeping but the hotel unfortunately doesn't have 24hrs housekeeping service! No offer to change rooms either, and we didn't bother to ask because it was very late anyway. We used the comforter as bed sheet so we slept without cover, and it was still quite cold even after closing the AC. It's an understatement to say that we didn't sleep well and didn't have a pleasant stay in this hotel.
If I ever need to spend a night again in Genoa, i wouldn't bother with this hotel even if it's just for a night.More
- Room Service