For the second summer in a row we looked forward to another 2 great weeks at Tenuta Belgatto. The first Friday we noticed an algea outbreak in the pool and called the owner straight away. They were not able to clean the pool and we were not allowed to use it for the rest of the period. Worst of all they claimed it was our fault due to a small ball, which should have blocked one of the skimmers. (opening for leaves and debries). We had to spend time investigating and found that a pool should function even if one of 3 skimmers is blocked. Nevertheless, the owner and Emma Villas refused to refund our rent. Emma Villas offered a substitute house which didn't have enough beds and was located fare away from the sea.
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