Initially I had some worries regarding confirmation of reservation and additional services (airport transfers and van rental). But it was settled promptly before we came. Initially we encountered a slight problem as to room assignments because one of the rooms that we booked for our group is unavailable when we arrived and some of us had to sleep for a day in another place. But eventually the owner and staff was able to fix it.
However, Christina, the staff is so welcoming and highly commendable. She makes your stay comfortable and tries her very best to make your stay in Rome a very pleasant one. She also helped us out with public transport and local restaurants. Breakfast is served and it is well prepared.
The only other problem that we encountered with our stay is one of the rooms A/C is malfunctioning--it keeps on resetting itself to warm room temperatures which is not conducive since it wa already warm when we got to Rome.
But overall, the place is ideal for staying. Highly recommended for small groups, couples and families. Definitely a place to go back to when traveling to Rome.