The hotel is located right in the heart of everything just up the Via dei Serpenti from the Coliseum. The interior is beautiful with a lovely grand hall behind the reception, a library, and a sitting room with a well stocked bar! The bedrooms are newly refurbished with nice views. The minibar is free! There is much to recommend this place buy sadly I cannot recommend the spa because I have never seen it due to poor service on the part of the staff. They e-mailed me, I e-mailed them back. They either did not receive or lost my e-mail and did not follow up. Thus when we arrived, our spa reservations had not been made and trying to get a slot was an unnecessarily complicated, bureaucratic process. Rather than help us, the staff seemed to want to get into some sort of argument with us about who was at fault and what was and wasn't available. They wanted to dictate to us when we could and couldn't enjoy the spa. We finally had to throw in the towel (no pun intended) and forego that part of our holiday, which is a shame because that is why we booked Villa Spalletti in the first place. I lived in Italy for years as young person. I speak the language and understand the culture. I know things are 'negotiated' differently in Italy than say, in the world of the 'anglo-sassoni', but behind the counter of a luxury hotel is not the time or the place. Given the money being spent, the service should be impeccable, not argumentative. I'm sorry to say we will not be going back.
- Official Description (provided by the hotel):
- The urban Villa of the Spalletti Trivelli Counts rediscovers its vocation as host of business and leisure travelers, connoisseurs of art and wellbeing. In the heart of Rome, Villa Spalletti Trivelli is unique among the historic residences: a splendid Italian garden, elegant and refined environments furnished with genuine antiques, exclusive energy bar, sumptuous rooms with every comfort... ... more less
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- Also Known As:
- Villa Spalletti Trivelli Hotel Rome
- Spalletti Trivelli Rome
- Spalletti Trivelli Hotel Rome