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All reviews metro station croissants piazza bologna around the corner nice hotel spacious room quiet area restaurant suggestions junior suite big bathroom small kitchen clean towels desk staff would stay here again great room mini bar tourist attractions
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4 - 9 of 308 reviews
Reviewed 18 June 2018

Absolutely lovey, friendly staff. Tried their best with English as we speak no Italian, curtious and polite, even printed my day trip tickets and boarding passes for us.

The suit had two rooms, shower room and a kitchenette area, more than enough room to relax and take the weight off your feet.

Extra plus points for being 2 minutes walk to the metro station and....directly opposite a Police station which made us feel super safe.

All in all a for the price point, i dont think you'll get more for your money.

Room Tip: Loads of space.
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank awestl0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dock h, Responsabile relazioni con la clientela at Dock Suites Hotel, responded to this reviewResponded 23 June 2018

Dear Awestl0nd0n ,

we would like to thank you for sharing your beautiful and positive experience at the Dock Suite Hotel with us.
It is a pleasure to know that you enjoyed your room and the other facilities. Our Hotel is a very good choice to get the best unforgettable and romantic experience in Rome.
The whole team is very proud that you had a brilliant stay with us and we would be more than happy to welcome you again soon for another fantastic experience.

We are looking forward to your next visit.

Best regards
Customer Relationship Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

Pros:
---------
- Responsive staffs; fix shower problem very rapidly
- Just a short walk to Metro
- Safe

Cons:
----------
- It's time to change U shaped mattress,
- Counterpane should change with new one, cleaning may not solve dirty spots
- No net to avoid mosquito
- Kitchen stove doesn't work (they told because of safety) despite the fact it is in rooms picture

  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank AliMostofi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dock h, Responsabile relazioni con la clientela at Dock Suites Hotel, responded to this reviewResponded 23 June 2018

Dear AliMostofi,

Thank You very much for sharing your comments with us.
We are very glad that You describe the essence of our service and that You enjoyed Your stay in Rome.
We use to welcome our guest in a friendly and warm manner and we are available 24 hours to give information and resolving problems regarding our room !

We hope to see You soon on your next visit

Best regards
Customer relatinoship Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

I am so impressed with the Dock Hotel Rome Italy, I was pleasantly surprised at the beautiful large rooms that were in the old Italian style, I quickly felt very safe and comfortable at this hotel, it was a great find, and I'm so glad i found it on Trip Advisor, The Staff, Manager Valentina was so helpful and kind, and The Rooms were so clean and the House keepers Irma and Roberta made sure you had every need and did such a fantastic job. It was so quiet and close to the Metro and just a short walk to Metro, the Staff was so friendly and very knowledgeable Alexander, Umberto Nicolai were always very helpful with info about Taxis, and the Metro they will write down all information for the sites, I felt very safe and at home and have been recommending this Hotel to all my family and friends and will return again next year.

Room Tip: cold A/C great Staff excellent coffee Quiet and safe area
  • Stayed: June 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank bettygriffin2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dock h, Responsabile relazioni con la clientela at Dock Suites Hotel, responded to this reviewResponded 23 June 2018

Dear BettyGriffin2018,

thank you for choosing Dock Suite Hotel for your stay in Rome and thank you for taking your time to write the review about your experience with us.

We cannot be more proud to know that everything was up to your expectations and that in particular our staff played a crucial role during your stay. We consider every member of our team a great asset for the hotel - they work very hard to make sure our guests have an unforgettable experience.

Looking forward to welcoming you back to Rome, hoping to see you soon again!

Best regards
Customer Relationship Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2018 via mobile

The staff at Dock Suites in Rome, Italy exceeds it's 8.7 star Trip Advisor rating! Wonderful management and staff, always attentive to guests needs. Beds are very comforting bless and the Suite is spacious and comfortable. Lots of amenties including refrigerator, HRTV, Jacuzzi bathtub. Desk staff always informative and helpful with directions, tourist attractions and restaunt recommendations. Five stars all the way around! Madebour stay in Rome very pleasant and treated us like family! Thank you staff of Dock Suites, we will return again!Highly recommended!!!

Stayed: May 2018, travelled as a couple
1  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dock h, Responsabile relazioni con la clientela at Dock Suites Hotel, responded to this reviewResponded 8 June 2018

Dear John C,

Thank You very much to share Your experience at Dock Hotel and thank you very much for your amazing comments and ratings.
It's our pleasure to read that we managed to fulfill your expectations.It is a great pleasure to read and feel your total satisfaction, since we can really perceive it reading your words.
But what we makes us feel more proud is that our team has highly contributed on making your stay totally extraordinary!So we really look forward to welcoming you back again soon, in order to let you live a great and new stay at our Hotel!
In this case feel free to book directly through our official website.

Best regards
Customer Relationship Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

Nice personal. I like the original wood-interior. With small changes it could be a really nice hotel.I missed healthier food to breakfast. The cleaner and the Lady receptionist was very friendly. The internet connection was terrible.

Stayed: March 2018, travelled as a couple
Thank hansfahlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dock h, Responsabile relazioni con la clientela at Dock Suites Hotel, responded to this reviewResponded 6 April 2018

Dear Hansfhalen,
thank you very much for your review.
We really hope to host you again with the hope that his evaluation is better so do not hesitate to contact us for your next stay in Rome or look in our official website in order to enjoy our best offers!

Best regards.
Customer Relationship Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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