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Steve L
Tacoma, Washington

The worst ever

Review of Hotel Maryelen
1.0 of 5 bubblesReviewed 30 Oct 2023
This was my worst stay ever and I have been traveling a long time. Cleanliness was lacking. I did not have hot water when I needed it. The toilet seat seemed to be falling off. When leaving the room, you are directed to a large metal door which needs a special key to exit. I was told to use the elevator on the way up, but not the way down?
I do not remember a smoke detector. It was supposed to be a non-smoking room, but it smelled like smoke. I had to leave a day early due to a Covid like virus and they would not work on a day refund. All in all, it was a terrible stay.
Date of stay: October 2023
Trip type: Travelled solo
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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1 - 6 of 457 reviews
Reviewed 6 June 2023 via mobile

Pros: Great location, good internet
Cons: Scary receptionist. We were put off approaching her. Horrible decor. No fridge in the room as advertised. Air conditioner was difficult to operate (no remote) and occasionally blew out warm damp and smelly air. The bed was uncomfortable. There were 'DON'T....' signs everywhere. There was dirt beside and under the coffee machine in the bar. Staff were openly arguing with each other. The bathroom light was broken. The hair dryer was slightly broken. There was uncleaned dust in the bedroom. Cash only accepted for payments. The lift cage was filthy. Bedroom door did not shut easily and had to be slammed despite a 'DON'T....' sign requesting doors are not slammed. Would not recommend.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank jamesb19812015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2019 via mobile

My partner and I stayed here for 2 nights and it was in a great location. 5 minute walk if that to the train station and within half an hour walk to all other main attractions. However the service at the reception was horrible and it was difficult to communicate as they didn’t speak good English at all. When we booked we were under the impression that we were getting a double bed, however it was just 2 singles pushed together. Not very ideal for a couple who love to cuddle. Also we only got one pillow each and they were very flat and hurt our necks. The walls could of been made out of paper as you could hear everything going on outside of your room. Slamming doors, people talking etc... we didn’t have much sleep at all. The air conditioner didn’t work and we asked reception about this multiple times and they were no help saying that they would fix it in the morning and to just use the fan. It was so hot, in the middle of summer. Don’t even bother getting the breakfast, it was absolutely shocking and made my nose turn at the smell. So to some it up the only thing good about this hotel was the location.

Date of stay: August 2019
Trip type: Travelled as a couple
2  Thank monimilner13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2019

Its not a luxury hotel but more of a backpacking place. However for the price we couldn't fault it -right in the centre of rome breakfast will fill you up for the day, clean nice friendly and helpful staff. Had no hot water first day but it was sorted by staff. Overall we really enjoyed for the price. Rooms cleaned everyday and nice pizza place next door.

Date of stay: January 2019
Thank sunshine1081
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2019

Husband and I stayed here during our stay in Rome. Cheap, delicious breakfast and great location. Very close to train station! Would stay again in a heartbeat! The proximity to shops and main attractions can't be beat. For the price you pay, you definitely get the most bang for your buck!!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank andreafH4776BN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2018

Cheap hotel with cheap everything to go with it. Very good central location. Room had a balcony 5 stories up. Breakfast was buffet in attached bar, of croissant cheese and ham. Room was small with two single beds pushed together. Very uncomfortable, no air conditioning and bathroom was small , very small, 3 by 4 feet if lucky. If t had a good bed it would be a good cheap friendly location . But ours was not.

Room tip: Ask for a solid double ..not two pushed together
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank ian m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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