Stayed here before. This time 4 nights with breakfast. Was very much disappointed-expected much, much more for 300 Euro/night and as Gold member with more than 40 Accor stays per year.
- Checkin/ Checkout extremely complicated, they don’t care you traveled 24+ hours. Not welcoming.
- Hotel has still no reception, which means you have to carry your luggage down/up several stairs without help. No elevator.
- The “reception” is simply a desk in front of the bar.
- No upgrade as gold member. Room was tiny.
- No water bottle as gold member.
- Welcome drink as gold member tiny.
- Reception never picks up the phone.
- Room not cleaned one time.
- Tea in room not provided.
- Breakfast ok but too sweet.
- Dry cleaning clothes messes up.
Charging 300 Euro/night for this is a rip off! And it is far outside the city centre. You spend 25 Euro to get to the city centre.
Why am I still staying with Accor? More expensive than competitors and no real advantages!
NEVER again this place!