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“the worst hotel i have been so far and no even worth 2*”
Review of Hotel Europa

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Hotel Europa
Ranked #1,036 of 1,273 Hotels in Rome
Reviewed 12 March 2017

We bought a deal with lastminute.com, the hotel suppose to be 4* and room was described as double and spacious. We received a room on the ground floor with window without a daylight at all. The size of the room was nothing close to spacious. I couldn't even walk normal around the bed, just a side walk. The bed was not double - it was two single beds with stains. The wardrobe had a misssing door.
The air conditioning wasn't working at all- just blowing a hot air.
Fre Wifi and cellular coverage was terrible- it felt like we were in the basement.
After bringing to the staff attention that we are not happy we were promised to change the room but no one from the staff ever got back to us.
DO NOT RECOMEND !!!

Room Tip: close to the train station
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  • Stayed: February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank roniuk2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelEuropaRoma, Responsabile relazioni pubbliche at Hotel Europa, responded to this reviewResponded 16 March 2017

Dear Guest,

we are so sorry to read you are not sutisfied with the accomodation.
Our staff at the reception desk is always willing to change the room and provide a different one, according to your needs, but to do so, the change has to be advised in the morning, the luggage left packed into the room.
Please come and visit us again!

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10 - 14 of 275 reviews

Reviewed 26 February 2017

This is my third trip to Rome for 6 nations and third time at the Europa. By some reviews I thought it had gone down but not so. This is a clean comfortable hotel with great staff . From check in to check out all very helpful especially the night reception and bar very friendly and helpful. I hope to return in two years . The location is really good with great restaurants nearby. Breakfast adequate.Our room appeared to be recently refurbished and had everythig we needed for a great trip. Will return

  • Stayed: February 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank IrelandEamonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelEuropaRoma, Responsabile relazioni pubbliche at Hotel Europa, responded to this reviewResponded 16 March 2017

Dear Guest,

thank you for your kind words! We are very happy you enjoyed your stay!
Please come and visit us again!

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Reviewed 5 February 2017

The staff were helpful , friendly and welcoming. The buffet breakfast was pretty standard but a good start to the day. For me the location close to the rail terminal was perfect and most sights in Rome were within walking distance. I suggest booking a shuttle of some sort from the airport as Taxis are a little pricey in Rome. I enjoyed my stay and would happily book in again- good value for money if you are on a budget. Being a teacher, I am always on a budget- good hotel, better than some i have encountered in Paris which were more expensive

  • Stayed: December 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ANDREW G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelEuropaRoma, Responsabile relazioni pubbliche at Hotel Europa, responded to this reviewResponded 14 February 2017

Dear Mr Andrew,

thank you for your words, we are glad you enjoyed your stay. Please come and visit us again in the future!

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Reviewed 15 January 2017 via mobile

I was there last week with my mom for a 3 night stay and we were so excited until we got there.
We were checked in by a very friendly lady who explained the wifi didn't work in our room which did annoy me because I booked the hotel because it had wifi. The room was only ok. It needs a lot of maintenance. The paint is coming off the wall, cracks in the floor and on the 4th floor 2 windows are missing. The room was also freezing.
On a positive note. The location was superb, walking distance to most things. The staff especially Barbera were so helpful and friendly couldn't fault them. And house keeping were brilliant.
I may or may not return to the hotel but there photos need to be updated and stop with the false advertising

Stayed: January 2017, travelled with family
Thank Celina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelEuropaRoma, Responsabile relazioni pubbliche at Hotel Europa, responded to this reviewResponded 30 January 2017

Dear Celina,

thank you for your time in reviewing your stay at Hotel Europa. Your suggestions are taken very seriously in order to improve our service. Please, note that unfortunately wifi could be weak in the rooms sometimes, there is an eccellent connection in the common areas. We hope you might visit us again in the future.

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Reviewed 6 November 2016

Room is ok and clean - only no windows to open air!
Breakfast far from 4 star standard. Toaster broken - waiting time on coffee, cheese, juice etc. Staf does not speak English or German.
Staff in reception was a good experience.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Christian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelEuropaRoma, Responsabile relazioni pubbliche at Hotel Europa, responded to this reviewResponded 30 November 2016

Dear Mr Christian,

thank you for your review. We are glad you appreciate your room and the cleaning service and reception staff.
We are surprized in reading that you did not enjoy your breakfast, we consider it our strong point, it is so rich in variety. Unfortunately at the moment no waiter speaks German, but they all speak English and they are always willing to communicate and help.

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Additional Information about Hotel Europa

Address: Via Varese 26, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#356 Luxury Hotel in Rome
Price Range: $76 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Europa 4*
Number of rooms: 46
Official Description (provided by the hotel):
Hotel offers modern comforts; located on a quiet street near Termini Station; staff is multilingual. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Evoline ltd, lastminute.com.au, Wotif.com, Expedia APAC, Hotels.com, Hooroo Pty Ltd, TripOnline SA, getaroom.com and Cancelon so you can book your Hotel Europa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Europa Hotel Rome

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