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cacalone8
Melbourne, Australia

Great hotel !!!

4.0 of 5 bubblesReviewed 4 Sept 2019via mobile
Great location and wonderful amenities! Came here with my husband for 2 nights. Very clean and everywhere we were was nicely updated, including inside pools and jacuzzi. Delicious and fast room service food!
Date of stay: August 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grillid, Front Office Manager at Crowne Plaza Rome - St. Peter's, an IHG hotel, responded to this review
Responded 4 Sept 2019
Dear cacalone8,

Thank you so much for your review of our hotel. 

I am pleased to hear you enjoyed your stay with us.

It's something our staff takes great pride in, so we value your feedback.

We hope you will visit us again.

Sincerely,
Davide Grilli, Genral Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (5,129)
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Reviewed 3 September 2019

Absolutely faultless stay. The staff, food, hotel facilities, transport etc etc was top notch. Very relaxing break at a great hotel. Roberto was very friendly and helpful as were all the other staff. The hotel provides transport to/from the airport at Fiumicino as well as an hourly service to/from Rome

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank nickster44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, an IHG hotel, responded to this reviewResponded 4 September 2019

Dear nickster44,

Thank you for sharing your experience!


All of us were delighted to hear all of your wonderful comments mentioning the facilities and service that make the Crowne Plaza Rome St. Peter’s the right place to stay.

I have shared your comments with my whole team (especially with Roberto). We are very much grateful for your compliments.

We hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome!

With kind regards,
Davide Grilli, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2019

We visited Rome in June - and it was hot to say the least. This hotel was our last stop before we traveled back to our home country. We had already spent 11 days hopping around places in Italy and were exhausted at the end of the trip. Hence, the comfort and luxury of Crowne plaza was much appreciated.

The first interaction at the front desk set the tone for the stay - we were upgraded. The hotel has lovely large rooms with all necessary amenities. The superior rooms have a pool facing balcony. The pool area is clean and a great place to chill. They have regular shuttle service to and from the airport and the city centre (Vatican & Colosseum). We also had a delectable dinner with some Chianti Classico at the lovely Papillon restaurant. The staff was very welcoming and always ready to help. Definitely recommended.

Room tip: Pool view rooms with balcony
Date of stay: June 2019
    • Value
    • Location
    • Service
2  Thank tamannatrip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, an IHG hotel, responded to this reviewResponded 4 September 2019

Dear tamannatrip,

Thank you so much for your review of our hotel.

I am pleased to hear you enjoyed your stay with us.

It's something our staff takes great pride in, so we value your feedback.

We hope you will visit us again.

With best regards,
Davide Grilli, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2019

I stayed here for 2 nights as part of a tour. The hotel was big with a number of bar and lounge areas. The room i stayed in was large with a balcony. It had an excellent pool and indoor Roman bath facility.
My only negative was there was nothing close by to walk to. The hotel does have a shuttle service into the city.

Date of stay: August 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank AmyU76
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, an IHG hotel, responded to this reviewResponded 3 September 2019

Dear AmyU76,

Thank you for taking the time to share with us your feedback on your recent stay and to have chosen our Crowne Plaza!

We are happy to learn that you enjoyed the comfort of the room, spa,facilities.

By reading your review we see that you didn’t’ find shops, restaurants (Arturo just at the doorstep of our Hotel) , bars, cafes and supermarket available in a small village 300 meters on our left hand side.

Once again, I appreciate you taking the time to share your comments with us and I hope to see you at Crowne Plaza Rome St. Peters again in the future.

With best regards.
Davide Grilli-General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2019

I would say if your visiting Rome it’s the place to stay. We loved the hotel very clean and spa and pool are beautiful. You have to spend an evening at the piano bar with Nino amazing piano player and Fabio is an amazing mixologist the drinks he was making for my wife was out of this word. Well worth the stay

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Rickt1973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, an IHG hotel, responded to this reviewResponded 3 September 2019

Dear Rickt1973,

Many thanks for taking the time to leave your glowing review following your recent stay with us at The Crowne Plaza Rome-St. Peter’s!

I was so glad to read that our Crowne Plaza Rome St. Peter's is the only place to go.

I have, like I do with all the comments posted, shared these with my brilliant team at the hotel (especially the members mentioned above Fabio and Nino). We are very much grateful for your compliments!

Looking forward to welcome you back to stay with us again in the near future.

With renewed thanks,
Davide Grilli, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2019

My husband and I were more than happy with the Crowne Plaza starting with our first interaction at the front desk. We were travelling with two other families and Giorgia was most helpful with a mix up that occured in one of the rooms. We also arrived just as the restaurant was closing but a few strings were pulled and the kitchen was kept open for us. What a great start! The lovely swimming pool and area were particularly enjoyable after a day traipsing through a very hot Rome. The location of the hotel is not great because it is a ways to the historic Rome, but the shuttle bus helps to make up for that and is more convenient that trying to drive in Rome.

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Gem W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, an IHG hotel, responded to this reviewResponded 3 September 2019

Dear Gem W,

Many thanks for taking the time to leave your glowing review following your recent stay with us at The Crowne Plaza Rome-St. Peter’s!


I was so glad to read that your visit in Rome was perfect and that you enjoyed the fantastic service we are proud to deliver.

I have, like I do with all the comments posted on Trip Advisor, shared these with my brilliant team at the hotel (especially with Giorgia). We are very much grateful for your compliments!

Looking forward to welcome you back to stay with us again in the near future.

With renewed thanks,
Davide Grilli, General Manager



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