We have the chance to know this hotel at U2 concert, and don't not disappointed us. Located in a beautiful landscape with high quality service and very easy to reach the historic center was pleasant surprise for us in this journey.
We strongly recommend this hotel. When we return we will definitely choose the same hotel.
This was the choice for a tour hotel. Staff was rude and not accomodating. They told me my room was ready when I arrived at 11 am but it would cost me 75 euros to get it then, or I could wait until 3 pm check in time....the man at the desk also told me to take the on/off bus tour and that I should pay hiim first for a 'reservation'. No need to do that, you can pay on the bus....for much less. For the tour, they did not put out fresh fruit, only after we left they put out the 'better' breakfast.. Hotel was far from the center of Rome, in a neighborhood and not much around to see.
The hotel was fine. Our room was upgraded to a superior room for 15 Euro a night. This not only included the upgraded room but also unlimited use of the minibar. The only problem was that we were there two nights but the minibar was not refilled.
The location was not bad because there are buses close by that take you to the subways but it was too far to walk to any attractions in the Rome heat.
The only real negatives that actually affected us concern the television and television reception and the mattress. The television was not a flat screen and the reception on many channels was poor. I also believe that for an hotel of this quality the mattress should have been newer and firmer.
We arrived at this hotel after walking away from another which was unsuitable for us, we were pleased when fist seeing the hotel, the foyer which is alway seen as the first impression was and is very good, the staff who you would believe when seeing a four star be fluent to a degree, but sadly as we found when requiring there help with a Roman taxi driver who blantently took us to the wrong hotel, after five trips from the same pick up point, when request assistance to help we the situation was not in any way helpful. Do Not Expect Help From Staff At This Hotel As You Would Others.
With regards to the hotel, for a four star rating it in our opinion, falls well short of what you receive from others around the world, the bar staff can not provide a simple cock tail, the WiFi is very sad, to the point I recommend purchase Skype its much cheaper! The pool side attendant was most helpful in bringing the wrong drinks and making you feel that it was you're fault.
The rooms have very little space to allow you too unpack your bags, as I look t our room it feels so small compared to those in the South of France we have traveled from.
Hotel security who was as I found helpful was on the night when required with the rip off Taxi driver as much use as an ash tray on a motor bike as we're the reception staff.
We have travelled Europe and stayed in many different types of accommodations but we find this to be well below par. Do not get disappointed.
Stayed here for a long weekend. Hotel (clean and well presented), Staff (friendly and very efficient) and Facilities (lovely pool, relaxing environment), Rooms (OK, but getting to age where refurbishment will be needed soon). Published evening menu slightly limited, but if you ask for alternatives then they were willing to provide if possible, quality & portions excellent.
Only criticism is that the Hotel is a fair walk outside of the evening dining/socialising track and limited information was made available by the hotel on buses/transport. Unless you're fit learn the bus routes quickly.
Would not hesitate to recommend this hotel to anyone visiting.