Service at the Turner Hotel was very good, beds were clean and comfortable and the towels were changed daily. The communal areas in the hotel were very nice.
We felt let down by the rooms we were allocated. Our room was quite dull and the fabric on the walls was coming off in some areas, it was also very dusty. The door surround was coming away from the wall in the bathroom. In some areas of hallways the fabric was held on to the wall with masking tape and the carpets were threadbare.This is not what we would have expected from a hotel in Rome that has a 4 star rating. I think at the moment I would rate it as 2/3 star. A very important note I would like to make is, don't think that by using the safe in your room that your money and valubles will be safe.
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- Also Known As:
- Turner Hotel Rome