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All reviews the free mini bar rooftop restaurant via nazionale honeymoon suite great hotel restocked daily bruschetta within walking distance trevi fountain welcome drink pastries spanish steps breakfast buffet busy street train station would highly recommend this hotel central location
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Reviewed 23 June 2018 via mobile

We stayed here at the end of our Italy holiday and what a treat!! The staff are amazing and could not do enough to make our stay great, the rooms are lovely and the restaurant was beautiful. I would highly recommend this hotel to anyone staying in Rome.

Stayed: June 2018, travelled as a couple
2  Thank Lara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

Stayed here for seven days in mid-May on our first trip to Rome and we loved it! We chose it based on TA reviews and were not disappointed. The staff are so friendly and welcoming, always willing to help with whatever you might need. Check in was efficient and pleasant after our journey from Michigan. The room was a Deluxe and was plenty of room for my wife and I, and as per the pictures on their website. Shower was a rainforest type and good water pressure and warmed up quickly (and shower was fully enclosed, unlike typical half doors in Europe). Was also nice having the free minibar that was restocked daily (juices, water and beer) and the in room coffee and snacks.

The hotel is in very good condition and the main floor decorations are quite nice / elegant. The rooftop restaurant and bar were excellent; we ate there twice during our stay and everything was perfect. Presentation of the meals was great.

Great views of the city from the rooftop and nice to relax and have a coffee or drink in the open air. We had breakfast included in our rate and that was OK too; only thing would have been nice to be able to order fresh eggs. But the staff were so friendly, always smiling and quick to get another coffee. And just off the lobby was a sitting area where you could have a coffee and watch the news. Nice place for a short break after touring around Rome.

Another positive was the proximity to the subway and the Termini train station. Our mode of transport was subway and walking, so made it easy having the stations close by. The area around the hotel has plenty of restaurants and shopping (if that interests you), so we did not have to travel far for eating out. Also a nice Irish Pub one minute walk which we frequented to have a beverage at the end of the day.

Overall an outstanding hotel, and I would definitely stay here again on my next visit. No need to look elsewhere!

Room Tip: The Deluxe room is good size for a couple and closer to size in USA. Not sure on other rooms, but we chose it to ensure having enough room.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico_Pacini, Manager at Hotel Artemide, responded to this reviewResponded 30 June 2018

Dear Joe A,

thank you for your review. We are very happy that you chose the Hotel Artemide after a thorough research and it's great to know that you were not disappointed with your choice.
Also in regards to Ambrosia Restaurant, we are happy to hear that you enjoyed your dining experience.

As per the breakfast, though, we regret to have not been exactly at par with your expectations.
For your next visit, you might be interested to know, that, our kitchen staff is always ready to consider special requests from our guests, compatible with the availability of the ingredients.
Moreover, we can guaranty that eggs are all freshly prepared every morning by our chef. So sorry you had a different impression.

We are thrilled to know you would consider staying with us again and really hope you do soon.

Arrivederci!

Federico Pacini
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

Stayed here last June and again last week. Love the hotel. Great location-right on Via Nazionale, 20-25 min walk to Colosseum, 5-8 mins walk to Termini train station, 5 mins walk to Piazza della Repubblica.
Our problems this time however were the USB outlets next to the bed did not work. Other issue was if someone was using shower and another person uses the bathroom sink at same time, the person in the shower gets scalding hot water on them until the sink is shut off. Not fun as you can imagine!
On the brighter side, staff is excellent and attentive. Rooms are beautiful and very clean and modern. Air conditioning is a must in June in Italy and theirs is the best we experienced in Florence, Rome, Venice, and Bologna. Able to get down to 16C!
Breakfast featured a vast array of meats, cheese, pastries, fresh juices, coffees, and was among the best we experienced in Italy. Excellent hosts there as well.
We were greeted with a nice note and a bottle of wine for our anniversary upon entering our room. Very thoughtful of them. It pains me to not give them a 5 this time, but based on the above issues, I have to lower it to a 4.
Nevertheless, given our overall 2 experiences with them, we are confident they will fix those issues and have already planned on returning to his hotel for our next trip to Italy. Still highly recommend this hotel.
Ciao!

Stayed: June 2018, travelled with family
3  Thank frequenttraveler377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico_Pacini, Manager at Hotel Artemide, responded to this reviewResponded 26 June 2018

Dear frequenttraveler377,

the score on your review reflects an honest and objective observation, and is exactly what helps us improve! We do appreciate it very much.
In fact, we thank you dearly for having reported the issues that we wouldn't otherwise have had the opportunity to act so promptly.

Perhaps you would be interested to know how important your feedback has been to us as well as to other guests.
We have found a partial failure in the hot water regulation system and had the chance to fix it before other guest experienced the same issue.
Same goes for the USB outlets next to the bed. As we have no information as to which room you were staying at, we have scheduled a rundown of every single room to be checked in this regard. Once again thank you for your precious feedback.

We do owe you an apology though. We regret to have failed in delivering the excellent experience you were rightfully expecting.
Please do contact us when planning your next stay in Rome and take advantage of our loyal guest’ offers. We would love the opportunity to make it up to you.

Thank you for being an awesome guest and helping us improve.

Arrivederci!

Federico Pacini
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

It's one of the best hotels in rome, I enjoyed staying in there. Wish they accepted cryptocurrency as one of their payment system especially DeepOnion. I have also recently visited Thailand and mostly I paid them through $Onion cryptocurrency.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico_Pacini, Manager at Hotel Artemide, responded to this reviewResponded 21 June 2018

Dear James L,

Thank you for reviewing us on Tripadvisor.

We are glad to hear you have enjoyed your stay and it feels great to be considered one of the best hotels in Rome.
As per the cryptocurrency, unfortunately, there is still no regulation in Italy, so being a company it is difficult to apply it because the tax regime on the matter is still uncertain.
We are however informed and will certainly be amongst the first to adapt as soon as possible. We were pleased in any case to receive your advice.

Thank you again for choosing to stay with us and hope to have you back with us should your travels bring you back to Rome.

Arrivederci!

Federico Pacini
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

Yes, I'm afraid so. I can't add anything more to the glowing reports that so many other reviewers have made of this hotel. From its convenient location, elegant, cool and spotlessly clean interior to the wonderful and always smiling and helpful staff. We had a room upgrade and I was a little concerned when I discovered that it was next to the lift but it was so quiet that we never heard it once. The aircon in our room was also effective and quiet.

I'd like to extend a particular thank you to Davide on the front desk and Salvatore in the breakfast restaurant. Both of whom went above and beyond. I'll separately review the rooftop Ambrosia Restaurant because it deserves a special mention in its own right. One small bonus. If you like a draft beer, there's an irish Pub within 20 metres of the hotel.

Room Tip: The Via Nazionale is a mane route into Rome. So if you you're sensitive to road noise try to secure a room at the back of the hotel
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank LewiEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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