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Hotel American Palace EUR
Ranked #994 of 1,261 Hotels in Rome
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“over rated”
Reviewed 3 August 2012

Plus points
Hotel situated in a business area with metro 10 minutes walk away. Good connection to Termini where you can access all the main sites by metro or bus.
Exterior and ground floor of hotel attractive and spacious. Restaurant staff and porter aslo very helpful - most staff speak some English.
Breakfast offers good choice of cereals, bread, fruit yoghurt and hot dishes and is constantly being re stocked.
Negatives

Hotle situated on a very busy road and rooms at the front are very noisy. We were very shocked at the size of the rooms we were allocated- very very small. Not sure how the hotel achieved its 4 stars as only extra facility was a small fitness room located in the basement.
Internet very very limited and we were forced to go to an internet cafe as we needed it for work.
Complained about the connection but was told that the problem was not the fault of the hotel.
Hotel charged maximum prices for extras.
There was asuggestions box in the foyer which was full of papers- it remained full throughout ours stay and it seemed to us that no-one was interested in empying it. Poor customer satisfaction
Rome- wonderful city-buy a mtero/bus pass for 6 euros a day to travel all over. Go to Piazza Navone at night- very beautiful

Room Tip: Ask for a room at the back of the hotel. These rooms also appear to be a little larger as well as qu...
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  • Stayed July 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank disappointed591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (56)
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Livingston, United Kingdom
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 August 2012

Ok so arrive all excited then enter the room to be confronted byTHE ATTIC......two small port holes for windows that you had to tip-toe to see out even though we are both tall!!.. TV didnt work and banged our head numerous times on walls as they are sloping, damp on the walls. Aaaargh!!!, moved to another room the next morning that you could not swing a cat in (figure of speech), Missing towels, faulty sockets, no tea making facilities. Breakfast the same every morning and very limited in variety. This hotel is advertised as a FOUR STAR but should really be down graded to a three at a push. In fairness the staff are very friendly.And the location was very close to the Metro

Room Tip: Stay away from the sixth floor, attic rooms
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  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank gillian r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

Worksop, England, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2012

Me & my girlfriend stayed here last october, its a bit outside of Rome and it meant we couldnt stay in Rome too late as the Metro closed at 11. its only 100m walk to the metro station and about 20 minutes to Termini, about 10 mins to the Colloseum. Breakfast wasnt bad continental so what you'd expect, theres nothing to do around the hotel and we got put on the side of the main road which kept us up most nights with the sound of emergency sirens!! the walls are paper thin we heard a nice french couple climatising everynight which wasnt pleasant after the humor of it wore off.
If i went to Rome again i would just pay more to stay closer to the center. All in all we still have a great holiday Rome is beautiful and i wouldnt let the quality of the hotel ruin it plus ive stayed in worse

Room Tip: rooms on the main road(entrance side) are too noisey
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  • Stayed October 2011, travelled as a couple
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Helpful?
Thank Carl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruppoloan, Guest Relations Manager at Hotel American Palace EUR, responded to this review, 30 July 2012
Dear Mr Carl ,
first and foremost thanks for your kind review.
I'm more than happy to inform you that since your last stay with us, we did a lot of improvements in the Hotel . We are actually making a complete restyle of our Restaurant and i many rooms so I would be pleased if you would come back again to the American Palace to experience it personally.;) You can already see some new pictures of our rooms on our Facebook page or on our website, but would you decide to come back again please contact us directly in order to help you with all your necessities . I remain at your complete disposal and send you in the meantime my Sincerest Regards, Stefania Catozzi
Report response as inappropriate
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Leeds, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 July 2012

This hotel was very basic but clean and comfortable, the room itself was small but the bathroom was huge, in fact it looked more like a disabled bathroom! The breakfast was continental but there was everything one needed from fruit to cereals, different types of breads and spreads. Price wise it was very reasonable but this was probably more to do with the fact that it was half an hour's metro ride from the city, this was unfortunate as we didn't get to see Rome at night, once back at the hotel it was too much of a hassle to go back into the city, there were no restaurants or bars nearby neither.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank susieq075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel American Palace EUR

Property: Hotel American Palace EUR
Address: Via Laurentina 554, 00143 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#343 Luxury Hotel in Rome
Price range (per night): $78 - $309
Hotel Class:4 star — Hotel American Palace EUR 4*
Number of rooms: 164
Official Description (provided by the hotel):
Discover "American Palace", a 4 stars hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar. ... more   less 
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Also Known As:
Top Hotel Rome
Rome Top Hotel

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