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“It was OK.”
Review of Hotel Villafranca

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Hotel Villafranca
Ranked #495 of 1,271 Hotels in Rome
Reviewed 10 October 2017

Our first trip to Italy, having been to Spain and Portugal. In comparison on that basis, I can only say that you can only renovate so much, and at some point you can do no more ...that is what this place felt like. Not a big room but comfy regardless. Our door did not work properly , so you needed to slam it otherwise it would not lock. Very noisy on second floor, coming from outside from the restaurants and bars, and from inside when people coming to their rooms. The toilet was wobbly at best but worked. You need a step to access the tub, and coming out can be a challenge because there is nothing to hang on to stabilize yourself. A safe is provided for free. We had no view whatsoever other than the building right across. Location is good with B line access only meters away, and Termini a few blocks away. No need for taxis since you will find everything you need around the hotel. The street would need a sweeping but that is not hotel fault. Breakfast was ok but can get crowded around 9 am.

Room Tip: Try to get higher level.
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
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Thank Guysview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillafranca17, Responsabile reception at Hotel Villafranca, responded to this reviewResponded 19 October 2017

Dear Guest,
We have read your review on tripadvisor and we do apologies if our hotel didn' met, at 100% your expectations.
We consider your review as suggestion to improve our services and we really hope to welcoming you againg,

regards,

Hotel Villafranca

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7 - 11 of 926 reviews

Reviewed 3 October 2017

We were here for 3 nights as part of our tour. Very nice place with a fairly complete breakfast. No complaints at all. Rooms were clean and tidy with friendly service. Close to train station, metro and tour buses. If you need lunch, go to the little bar right next door for a slice of pizza or lasagne as it was excellent. You can hear a lot of street noise with windows open but they are quite soundproof when closed

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank tim131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillafranca17, Front Office Manager at Hotel Villafranca, responded to this reviewResponded 4 October 2017

Dear Guest,

We wish to thank you for your review on tripadvisor.
We really hope to welcoming you again here in Rome.
your faithfully,

HOTEL VILLAFRANCA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Stayed here 2 nights as part of a Trafalgar trip to Italy. Cute and charming hotel. Nice and friendly staff that goes out of their way to accommodate foreigners. Bfast is included and has just about everything to suit most people's tastes. They coffee machine (see pic) included in bfast is pretty cool! Also, they manned Coffee bar is exceptional and reasonably priced. Would stay here again!

Stayed: October 2017, travelled with family
Thank rgk21969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillafranca17, Front Office Manager at Hotel Villafranca, responded to this reviewResponded 4 October 2017

Dear Guest,

We wish to thank you for your review on tripadvisor.
We really hope to welcoming you again here in Rome.
your faithfully,

HOTEL VILLAFRANCA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

We arrived at this hotel after an overnight flight. Tired and exhausted. We were with a Trafalgar tour and we honestly have no complaints. The bed was comfortable, the bathroom had everything we needed (and I am picky) and it had a nice breakfast. Of course I needed WATER and it was my first experience that in Italy, you pay for water everywhere. I learned that fast. We had a room with a balcony and honestly I didn't feel too safe on the old balcony. The breakfast buffet was fine. It's a small hotel (a little cramped) but like I said, for one night it was fine. By the way, as Trafalgar was loading up our luggage, a stranger from outside came in and they had to escort him out. Watch your stuff!

Room Tip: Ask for a room with a balcony.
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  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Alaynedyan19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillafranca17, Front Office Manager at Hotel Villafranca, responded to this reviewResponded 4 October 2017

Dear Guest,

We wish to thank you for your review on tripadvisor.
We really hope to welcoming you again here in Rome.
your faithfully,

HOTEL VILLAFRANCA

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Reviewed 25 September 2017

This was our city base for three nights on a Rail Discoveries tour. The hotel was clean and the rooms comfortable. Breakfast offered many options, although, at ties, the room could be very busy. We also used the bar area for pre-dinner and post-dinner drinks, but ate out in the evenings.

Room Tip: Because this was part of a package holiday, I do not know the individual room price.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Maureen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVillafranca17, Front Office Manager at Hotel Villafranca, responded to this reviewResponded 4 October 2017

Dear Guest,

We wish to thank you for your review on tripadvisor.
We really hope to welcoming you again here in Rome.
your faithfully,

HOTEL VILLAFRANCA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Villafranca

Address: Via Villafranca 9, 00185 Rome, Italy (Formerly BEST WESTERN Hotel Villafranca)
Phone Number:
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#256 Luxury Hotel in Rome
Price Range: $104 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Villafranca 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Villafranca
Best Western Rome
Rome Best Western

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