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Review Highlights
Be aware of charges for luggage

We pre-booked this transfer from Sorrento to Positano online. I wondered whether there would be a... read more

Reviewed 2 weeks ago
Jacqueline D
,
Nottingham, United Kingdom
Okay ferry, but beware of incorrect journey times!

Pre-booked the ferry from Castellemare Di Stabia to Capri on the Alilauro website. We chose this... read more

Reviewed 4 weeks ago
commecicommeca
,
London, United Kingdom
via mobile
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All reviews return ferry ferry company ticket booth earlier ferry pleasant journey bay of naples pier hydrofoil scenic amalfi kiosk refreshments crossing coastline euros souvenirs napoli
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Reviewed 14 July 2018 via mobile

We got a morning hydrofoil from Naples to Sorrento, and a couple of days later a day return ferry from Sorrento to Amalfi.

Some practical tips from our experience:

Naples to Sorrento. We booked online on the Alilauro website (incl baggage surcharges) and the tickets which we printed at home said that they were valid to board. We asked at their Molo Beverello ticket office anyway on arrival given previous reviews, but indeed that was correct. One tip is that there can be last minute pier changes (as in our case) so worth waiting in front of the large electronic departures board at the eastern end of Molo Beverello to keep an eye. Pleasant 30 min trip and much nicer than over an hour on the hard plastic seats of the Circumvesuviana!

Sorrento to Amalfi. We also booked online the day before and had our hotel print for us, but these were just booking confirmations. We had to exchange for paper tickets at the Sorrento ticket office down at the Marina which went fine. The 1hr journey was great here too with lovely views of the coast. Only downside was a bunch of obnoxious co-passengers who were determined to fight over the open-air seats at the back, but nothing the ferry company could do about that! Would take this again for that trip rather than car or bus.

1  Thank Gemma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile

After reading some of the reviews and comments on the TA forum I was very nervous about taking this ferry line. However, since they were the only ferry from Amalfi to Naples- my options were limited. While I was originally slated to take the last ferry of the day, which was direct, my boat was ultimately cancelled and I received an email 24 hours in advance letting me know I could take their earlier mid-afternoon ferry, or email them for a refund.

I took the earlier ferry and while it took me 3 hours from Amalfi to Napoli, the ride was scenic and pleasant.

The only thing I’d mention is if you’re booking online and taking the ferry from Amalfi— you need to get your ticket from the Alicoast ticket booth.

Thank Becker4254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018

With a plethora of tours to pick from we lucked on the San Valention ! The tour leaves Sorrento at 10am and you cruise out to Capri where they stop and you can have a swim near the White Grotto (Faraglioni Rocks). The boat then heads to Positano and a lovely lunch is included. You can hop off in Positano for the beach & a drink or continue onto Amalfi and spend a leisurely hour or so, enjoy the beach & a Gelato !! The boat then heads back to Positano and onwards to home base arriving just after 5pm. So a long but very enjoyable way to see the Amalfi coast in comfort and beats driving for sure ! It is also extremely reasonable at 35 euros a head , Great Value and well recommended !

Thank Skeney57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

Alilauro did the trick - they moved us forth and back, almost on schedule.

There very a few bad experiences:
a) ferry transfer time schedule online does not match the actual one.
b) ticket booths are a disaster. You wait long lines in the sun. Out of 10 windows, only 2-3 were working at a snail's pace
c) Alilauro arrives and leaves from different piers @ Ischia. Be aware of this. For us, it left from pier 2 in Ischia's harbor.

Still, compared to circumvesuviana line this was like a royal carriage.

Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2017

To a visitor the ferry operations from Sorrento can be confusing and although there is a tourist information hut at the harbour we didn‘t find the young assistant there overly helpful. All the ticket offices for the various companies are housed in a row with long queues at each kiosk in our experience. Best to look out for basic signs at each window for your destination before joining and check out the boards on display with the current timetables. The ticket seller provided information as to which berth we should go to (these are numbered) but be prepared for a bun fight to get onboard - there is no queuing system there.

It seems that you are able to use credit card for trips to Capri (as we did) however for all other routes it is cash only. Our local travel rep said this was because of the difficulty in processing the sheer volume of transactions from different countries however this doesn’t explain why one of the most popular trips, to Capri, can be paid by card but other trips cannot. When paying cash at any ticket office (boats, train, funicular or bus) my advice is to make sure you know the cost and check your change. Short changing tourists seems to be a national sport judging by comments online - I’m sure it happened to us buying funicular tickets but where’s the proof after you walk away from the window and get that sinking feeling you‘ve been ripped-off.

As far as I can establish there are four ferry operators at Sorrento - AliLauro-Gruson, SNAV and NLG which collaborate under Gescab s.r.l. and Caremar who are not linked. On one occasion when buying return tickets to Capri at the port we queued at a window with signs for Direct Jet, however the name of the company on the credit card statement was Gescab s.r.l., on the outbound ticket it was AliLauro-Gruson S.p.a and SNAV S.p.a. on the return! The 9.15am outbound was €19.00 per adult and the 3.55pm return was €17.70 per adult. The return time was allocated by the ticket sales operator. You can buy single tickets and take your chance on buying the return from the destination port but we didn’t want to risk there being no capacity (unlikely as this may be in reality).

AliLauro have the most destinations direct from Sorrento with trips to Capri, Positano, Amalfi, Ischia and Procida and their boats appear to be identified either as Direct Jet, Volaviamare or Super Flyte. (SNAV have the most sailings per day to Capri).

We also took a one-way trip to Amalfi (€20.50 per adult) with AliLauro which stops at Positano en route (single to there €15) and we opted to return by bus (€2.90 per adult). The coastline is picturesque and we were lucky to get seats on the busy open deck (on the left side) which allowed us to take photos. The arrival and departure at Positano by boat is particularly scenic. It took approximately 30 minutes to Positano and another 15 minutes to Amalfi and the boat was running to schedule. A member of staff came around selling drinks and other items during the cruise.

On our day trip to Capri we travelled inside the cabin going out and on the return as we weren’t sure there even was an outside deck and the boats were very busy - a seat anywhere was our priority. If you’re inside the windows are coated with spray, etc and you don’t get a view. Crew came around selling drinks and some souvenirs. Crossing time was roughly 20 minutes.

The day/evening trip to Capri was on the 3.50pm ferry out of Sorrento which was not overly busy and we got seats on the open deck which provided clear views and photo opportunities. The return was by an organised private charter as the main ferries do not operate in the evening between Capri and Sorrento.

Overall we found the boats we travelled on were busy but okay comfort wise for the short duration of the trips involved. They seemed to us expensive e.g. two adults return to Capri from Sorrento was €73.40 (£65.87) considering only transport is involved. There is no commentary/guide element.

For a trip along the Amalfi coastline it provides a different perspective from the bus although it’s the most expensive basic option. The least expensive option was the local bus (SITA) which was always very busy in our experience and you could be standing the entire route. The City Sightseeing Buses provide a guaranteed seat (although not necessarily a guaranteed time), recorded tourist information via earphones and are less than half the cost of the ferry. There are also chartered boats which provide more of a guided cruise. You pays your money and you takes your choice.

1  Thank Rantinrover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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