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Villa Oriana Relais
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Reviews (1,054)
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All reviewscakesfresh lemonadeevery morninglemon grovebay of naplessteep hillsqueezed orange juicebed and breakfastolive oilbreakfast was amazingwonderful stayoverlooking the baymain buildingstayed longerroof terracemt vesuviusour honeymoon
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Reviewed 18 October 2017 via mobile

Maria and her girls made us feel sooo welcome. We arrived by taxi (which was arranged by the villa) at 1030 am and check in isn’t until 1400. I was a bit worried we would be sat round waiting with our bags! But breakfast was just ending and they offered us some. Even tho we had only paid two nights breakfast... they showed us out on to the terrace and pointed out main views. They let us eat and then checked us in. Showing a map of the town and explaining key points. Transport and restaurants etc. They showed us to our room which was clean and huge! It was just amazing. The whole place was welcoming, clean, friendly, speak amazing English! Our plug adapter broke and they lent us one... we asked for another taxi to be booked and they did it. We got upgraded rooms and they asked how our baby was every morning (she was at home with her nanny and we were having a well deserved break). The breakfast was out of this world. The home made baking went down a treat!! We are 100% coming back and already recommended to a few friends. X

Stayed: October 2017, travelled as a couple
Thank Laureni2192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaorianarelais, Responsabile reception at Villa Oriana Relais, responded to this reviewResponded 22 December 2017

Dear Lauren,

thank you for your amazing feedback, it is always great to hear that you have thoroughly enjoyed your stay with us.
We are delighted that you had such a great stay with us and that you appreciated all of the little touches that we add to enhance our guests stay. It is great to know our team were able to ensure you had an excellent stay.
We do hope that we will be seeing you again when you are next visiting Sorrento.

Arrivederci,

Milena Cesarano

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Reviewed 13 October 2017

We very much enjoyed our stay at Villa Oriana and the hostess and staff were friendly, attentive and helpful. Beautiful views including setting with lemon trees, olive trees and flowers. About 1.5 km from the city centre of Sorrento and very peaceful. Can easily walk to the city or take a cab. Hotel has arrangements with some restaurants for a ride back to the hotel. Breakfast was amazing and recipes are shared! Also assisted with trains and daytrips. Would go back in a heartbeat!

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaorianarelais, Responsabile reception at Villa Oriana Relais, responded to this reviewResponded 22 December 2017

Dear Jane,

I was truly delighted to hear of your fantastic experience and I would be pleased to pass on your warm comments to the entire team. It is great to know we were able to ensure you had an excellent stay.
We look forward to welcome you back again in the future.

A presto,

Milena Cesarano

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Reviewed 3 October 2017

This is a wonderful place to stay. From the kind staff, to the superb breakfasts, to the absolutely stunning views, this place feels like home. The location is in an ideal location for those looking to stay a bit outside of the city for a view with plenty of access when desired. Maria and staff make your stay so warm and comfortable. Prepare yourself for the lemonade, chocolate cake and apple pie!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Jackie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaorianarelais, Responsabile reception at Villa Oriana Relais, responded to this reviewResponded 22 November 2017

Dear Jackie,

what a fantastic review to share with Maria and the girls! It's clear that at every touchpoint of your stay we exceeded your expectations. I'm sure we'll be seeing you again very soon, enjoying another "warm and comfortable stay"! Thank you for sharing your valued feedback with us.

A presto,

Milena Cesarano

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Reviewed 25 September 2017 via mobile

From the moment we drove up through the lemon trees and were welcomed by Marika, we knew this hotel was special. Our spacious, comfortable room had a balcony with a stunning view across the farm to Vesuvius and the Bay of Naples. Although it is only a short drive from the bustle of Sorrento, the hotel is a haven of peace. Most of all, Maria and her team made our stay perfect. On our first morning, Lisa introduced us to the generous breakfast spread: fresh local produce and bread, marmalade made from the farm's fruit, lemon honey from its bees, and - most delightfully of all - the flans and cakes made daily by Maria, who owns the hotel. Maria herself is gracious, and gives a huge amount of personal attention to making her guests welcome. The Villa Oriana deserves a higher category than "excellent". We are already planning a longer visit for next year.

Stayed: September 2017, travelled as a couple
1  Thank DWSUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaorianarelais, Responsabile reception at Villa Oriana Relais, responded to this reviewResponded 1 October 2017

Dear David and Jane,

many thanks for your lovely feedback and that you give us 5 stars. I am very glad to know that the effort we make in taking care of every detail and in focusing on our guests contributed to make your stay unforgettable. I will certainly pass on your kind words to Maria and the staff as they'll be so pleased to know that they played some part in making your stay so enjoyable. We look forward to welcoming you back to Villa Oriana in the very near future.

A presto,

Milena Cesarano

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Reviewed 19 September 2017

I can echo every other review and talk about the amazing greeting upon arrival (complete with cakes, lemondade and view), but if I had to sum up our experience with Villa Oriana Relais into one word: Service. Signora Maria was a lovely host and kudos to her for exceptional love and care she and her staff extends to all their guests. From the moment I booked our stay (and realized I booked the wrong date through a website that didn't allow changes), I wrote the hotel directly and they made sure everything was taken care of. When we needed to park our car and check bags the day before we stayed, Lisa was waiting for us on arrival and helped carry our bags in. She helped print our ferry tickets to Capri and called us a taxi. The room was huge, the bed was incredibly comfortable, that bathroom had both a shower and bathtub, as well as a double vanity. After 2 weeks in Italy, my husband and I both agreed that it was the #1 most restful spot of our trip. We will definitely be back to this lovely property.

Room Tip: Ask for a view of Mt. Vesuvius. It's amazing!
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaorianarelais, Responsabile reception at Villa Oriana Relais, responded to this reviewResponded 1 October 2017

Dear Jamie,

many thanks for the wonderful review following your recent stay with us. On behalf of everybody here, thank you for your very kind comments; it really makes it all worthwhile when somebody enjoys a visit as much as you did. I was delighted to read how much you appreciated the care we have of our guests and that it enhanced your experience. I hope it is not too long before you return to us again and that you have more time to relax and enjoy yourself with us.

With best wishes,

Milena Cesarano

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