This shop was the only one open during March that did rentals for the day. The person we dealt with had limited English but with the help of Google translate we organised a scooter rental for the day.
The security deposit was €500 which they processed by credit card, this was the source of our troubles, if we were to advise any future customers of this place we'd highly recommend paying this deposit in cash to save putting themselves through what we had to deal with.
Instead of being refunded the deposit upon successful rental return the deposit was still withdrawn from our account a week later. As we had moved on from Italy we had to correspond via WhatsApp to organise a refund via bank transfer. Eventually the money was refunded and I do not believe they intended for all of this to happen.
Their service was friendly and we enjoyed our rental, but we could do without the headache and worry of getting our money back.
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