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All reviews free bike hire train station old town city centre hotel is located nice hotel bars and restaurants minute walk recommend this hotel top floor easy walking distance family room main station buffet breakfast stayed here for nights city trip small fridge
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Reviewed 28 November 2017 via mobile

Was here for 4 nights with my girlfriend and had a pleasant stay. Staff was very friendly and helpfull, we could get free bikes for 1 day, breakfast was good and healthy and the rooms were cleaned and tidied up every day. We had a shower in the bath, not a big fan of that, but that was the only less good thing.. the shower itself was powerfull!
The hotel is in a great neighbourhood with hip bars, restaurants and (vintage)shops. Its only a three minute walk to Kaori sushi, nr 1 on tripadvisor in Valencia. Definitely go there if you stay at this hotel (make a reservation in advance!)

Stayed: November 2017, travelled as a couple
Thank Jaap A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 30 November 2017

Dear Jaap A, Thank you so much for such a wonderful review!!! There is no better reward to our daily job than reading comments like yours. We are glad to read everyhting was fine during your stay and you enjoyed it.
It will be a pleasure to have you between us again in a near future.
Kind regards
Carolina Noverques
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

A lovely hotel in the Rufaza district which was a great base to explore Valencia from. The room was a reasonable size and clean. The bathroom is very small which could be a challenge. There are multiple bars and restaurants nearby. What make this hotel stand out, is the quality of their staff. Nothing was too much trouble for them, they certainly have customer service at the front of their minds at all times. Special mention goes to Vanessa who was very welcoming when I checked in. Would definitely stay here again

Stayed: November 2017, travelled solo
Thank Solo_Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 28 November 2017

Dear Solo_Carol,
First of all we would like to thank you for taking part of your personal time sharing your experience with other posible guest.
For it has been a pleasure to read you enjoyed your stay with us, as the hotel location and the service provided. Specially the one provided by Vanesa to whom we will pass your lovely comments.
We hope to see you again in a near future.
Kind regards from all the Petit Palace Ruzafa staff.
Carolina Noverques
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

We arrived in Valencia by the Renfe train at the Valencia Joaquin Sorolla train station. From here, we took a 10 minute walk to the hotel – walk past McDonalds, along a quiet road parallel to the train track, and cross an under-pass (no escalator or elevator, so got to lug your bags up and down the stairs).

The hotel is located in the Ruzafa area – nice low-rise locale, comprising boutique hotels, restaurants, some shops and apartments. Check-in was very pleasant – I think the lady was Vanessa, and she was very friendly and helpful. If you need to look for a supermarket or restaurants, just ask them. There is a fairly large super-market about 5 minutes’ walk away.

The hotel room is cosy and clean. There is a small fridge too. However, the safe box looked quite ancient and we ended up not using it. There is a bath-tub that functions as a shower tub as well.

From the hotel, we could walk to areas of interest like the Central market, the Valencia cathedral and the city centre. We took a bus to the City of Arts and Science near the hotel (we got directions from the hotel reception staff). On our last day, we took the metro from Xatavia station (about 10 minutes’ walk from the hotel) to the Valencia airport.

All in, a very pleasant stay and would recommend this place for a short stay.

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ricky_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 22 November 2017

Dear Ricky_SG, First of all we would like to thank you for taking part of your personal time sharing your experience with other posible guest. For us is a pleasure to read you enjoyed the hotel location as the service provided by our staff especially Vanesa to whom we will pass your lovely comments. Regarding to the safe box, we have check it and it works properly we are sorry for the inconeviences caused.
We hope to see you again in a near future.
Kind regards from all the Petit Palace Ruzafa staff.
Carolina Noverques
Front Desk Manager.

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Reviewed 8 November 2017 via mobile

Stayed here for 3 nights. Staff are very friendly and helpful. Breakfast is buffet style and ok. The room was a little tired beds very comfy. Bathroom has a glass door that doesn’t close, it wasn’t broke it wasn’t meant to close, why? Quiet a good location, about 10 minuets walk to tube and trains

Stayed: November 2017, travelled as a couple
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded 14 November 2017

Dear John A.
First of all, thank you for your trust and for sharing your experience with us.
We hope that you enjoyed your stay in Valencia and we are very glad to know that aour location, the comfort of our beds, the buffet breakfast and, above all, the friendliness of our team were to your liking. On the other hand, we apologize for the inconveniences with the glass door of the bathroom. We are ending the previous steps of the refurbishment of the whole bathrooms and works will start soon. With this refurbishment all the glass doors will be replaced by standard doors of wood.
We hope to see you in your next visit to Valencia and that you can enjoy the new face of our bathrooms.

On behalf of the whole staff of Petit Palace Ruzafa, thank you for your trust and comprehension.


Salvador Prades.
General Manager.

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Reviewed 26 October 2017

We stayed 5 nights here and found it as a good base to explore Valencia. A ten minutes walk to the shopping streets and the City Hall square. Some ten- fifteen more minutes then to get deeper in the Old Town. Neighborhood is peaceful, but the very street of the hotel and a couple parallel and crossing streets have lots of nice small restaurants. The room was clean,comfortable and large enough for two persons. The staff was attentive and polite. The only negative remark is that the walls are quite "thin". You could so easily hear voices from the corridor and neighboring rooms.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank PekkR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 27 October 2017

Dear PekkR,
Thank you for taking part of youe personal time sharing your experience with other posible guest.
For us is a pleasure to read you enjoyed the hotel location as our staff and the services provided. Regarding to the noise we do apologize for not being quiet enough during your stay, unfortunatly at some times during the day it is noiser than usual.
We hope to see you again in a near future.
Kind regards from all the Petit Palace Ruzafa staff.
Carolina Noverques
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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