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“Pleasant ”

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Petit Palace Ruzafa
Ranked #18 of 98 Hotels in Valencia
Certificate of Excellence
Reviewed 8 November 2017 via mobile

Stayed here for 3 nights. Staff are very friendly and helpful. Breakfast is buffet style and ok. The room was a little tired beds very comfy. Bathroom has a glass door that doesn’t close, it wasn’t broke it wasn’t meant to close, why? Quiet a good location, about 10 minuets walk to tube and trains

Stayed: November 2017, travelled as a couple
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded 14 November 2017

Dear John A.
First of all, thank you for your trust and for sharing your experience with us.
We hope that you enjoyed your stay in Valencia and we are very glad to know that aour location, the comfort of our beds, the buffet breakfast and, above all, the friendliness of our team were to your liking. On the other hand, we apologize for the inconveniences with the glass door of the bathroom. We are ending the previous steps of the refurbishment of the whole bathrooms and works will start soon. With this refurbishment all the glass doors will be replaced by standard doors of wood.
We hope to see you in your next visit to Valencia and that you can enjoy the new face of our bathrooms.

On behalf of the whole staff of Petit Palace Ruzafa, thank you for your trust and comprehension.


Salvador Prades.
General Manager.

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9 - 13 of 816 reviews

Reviewed 26 October 2017

We stayed 5 nights here and found it as a good base to explore Valencia. A ten minutes walk to the shopping streets and the City Hall square. Some ten- fifteen more minutes then to get deeper in the Old Town. Neighborhood is peaceful, but the very street of the hotel and a couple parallel and crossing streets have lots of nice small restaurants. The room was clean,comfortable and large enough for two persons. The staff was attentive and polite. The only negative remark is that the walls are quite "thin". You could so easily hear voices from the corridor and neighboring rooms.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank PekkR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 27 October 2017

Dear PekkR,
Thank you for taking part of youe personal time sharing your experience with other posible guest.
For us is a pleasure to read you enjoyed the hotel location as our staff and the services provided. Regarding to the noise we do apologize for not being quiet enough during your stay, unfortunatly at some times during the day it is noiser than usual.
We hope to see you again in a near future.
Kind regards from all the Petit Palace Ruzafa staff.
Carolina Noverques
Front Desk Manager

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Reviewed 23 October 2017

Excellent location with lots of various restaurants and bars yet relatively quiet, close to the center, nice old building and beautiful old district with exceptionally kept houses, all very handsome. Room - nice, bathroom -a bit weird, with a "modern" glass door, that is never completely closed, so you hear and even see a little bit of everything. This wasn't convenient staying with the child, but even with my husband I wouldn't like to share that much...
Another thing that wasn't convenient - breakfast tables mostly occupied, so you either wait until one gets free or you sit at different tables. That wasn't too bad, we usually managed to sit togeher in the end and didn't cause too much trouble. Breakast quality was good.
Very friendly and helpful reception staff, free coffee / tea / milk at the reception from 13:00 till 23.00 which we used almost daily.
I would say good value for money.
Any something else - Valencia has to be seen! The city is absolutely incredible (modern and old parts, enourmous beach, Turia gardens, Oceanarium)- we were stunned.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank tant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 27 October 2017

Dear Tant, First of all we would like to thank you for taking part of your personal time sharing your experience with other posible guest. For us is a pleasure to read you enjoyed the hotel location at the "Ruzafa" quartier.
Regarding to the bathroom door we do apologize for not having enough privacy for your comfort. We are going to change all of them by the end of this year in order to avoid those inconveniences. In any case we are glad to know you liked the service provided by our staff and Valencia city.
We hope to see you again in a near future.
Kind regards
Carolina Noverques
Front Desk Manager

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Reviewed 20 October 2017

Very comfortable bed, lovely amenities and fantastic breakfast. Close to trains and city activities. We only stayed 2 days. The staff were very helpful with recommendations on what to see and where to eat during our short stay

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 22 October 2017

Dear Jane S, Thank you so much for taking part of your personal time sharing your experience with other posible guest. Thank you for such a wonderful review about your stay with us, there is no better reward to our job than reading them.
We hope to see you again in a near future.
Kind regards from all the Petit Palace Ruzafa staff.
Carolina Noverques
Front Desk Manager

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Reviewed 13 October 2017

We had a large room on the third floor overlooking the street. High enough to lose some of the street level noise and get a breeze in the room with the windows open. good view of the streets and the rooftops. Fantastic breakfast.

Room Tip: Ask for a room at the front of the hotel overlooking the street
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 13 October 2017

Dear Kevin W, Thank you so much for taking part of your personal time sharing your expereince with other posible guest. We are glad to read you enjoyed the room and the views from it as our breakfast. We hope to see you again in a near future for us will be a pleasure. Kind regards, Carolina Noverques, Front Desk Manager.

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Additional Information about Petit Palace Ruzafa

Address: Calle Sueca 14, 46006 Valencia, Spain (Formerly Petit Palace Germanias)
Region: Spain > Valencian Country > Province of Valencia > Valencia > Russafa
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#17 Family Hotel in Valencia
#26 Business Hotel in Valencia
Price Range: $79 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Ruzafa 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Petit Palace Ruzafa is a modern hotel next to the Gran Via, Valencia with free Wi-Fi and endless business services. Discover this fine hotel near Valencia Joaquin Sorolla rail station and find everything you need during your stay with us, we are at your disposal: personal attention, free Wifi, presents for kids, business centre ... more   less 
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Also Known As:
Petit Palace Germanias Valencia
Petit Palace Germanias Hotel Valencia

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