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All reviews free bike hire train station old town city centre hotel is located nice hotel bars and restaurants minute walk recommend this hotel top floor easy walking distance family room main station buffet breakfast stayed here for nights city trip small fridge
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Reviewed 26 June 2017

Good location for old town and near railway station, from which we travelled. Nice room, good breakfast and very helpful staff. we went to the beach and were given good directions. some good local shops nearby for snacks and drink and not far to great restaurants.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank 632tb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded 29 June 2017

Dear 632tb.
Thank you very much for your beautiful review and for sharing with us your opinion about the experience in our hotel.
We are delighted to know you have enjoyed your stay in Valencia and that our location, rooms, the fresh buffet breakfast and the care of our staff were to your liking.

We hope to see you back soon!!!!!!!

On behalf of the whole family of Petit Palace Ruzafa, thank you very much for your trust.

Salvador Prades.
General Manager.

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Reviewed 26 June 2017 via mobile

Stayed at the Petit Palace recently for 3 nights during a business trip. The hotel is quite small. The room is just enough for a single but cannot imagine two people crammed into such rooms. The badly planned bathroom is in dire need of renovation with its cracked or dislodged shower tiles. Cleanliness can be better. The a/c in the room is old but somewhat effective. No view whatsoever from the window. Doors are everything but soundproof, everynight I was woken up by noises outside the corridor. Despite people were not shouting I could understand every single word they said.

The extra breakfast is worth opting for. Wide choice of fresh food and healthy fruit/veg snoothies. A big well done here! Service at reception also was very good and friendly. Parking is not cheap at €17 per day in the opposite underground parking.

If one can live with petty nuisances this hotel can be a good choice especially if looking for a relatively central accomodation but I'm sure one can find better.

Stayed: June 2017, travelled on business
Thank GOH77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded 29 June 2017

Dear GOH77.
First of all, thank you for sharing this kind review about your experience with us, to hear your opinion is the best way to go on improving.
We are glad to know that our variety and freshness of our breakfast and the friendliness of our staff have been to your liking. On the other hand, apologize if the room assigned for you was not lived up to your expectations. I have sent your comments to our head office to be taken in account for next refurbishments.
Please, accept our sincere excuses for not to reach our goal to make you live a full pleasant experience, we are go on working hard to recover your trust.

On behalf of the whole family of Petit Palace Ruzafa, best regards and we hope to see you back.

Salvador Prades.
Director Gerente.

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Reviewed 20 June 2017

Good location: close to everything! We stayed in a room for 2 and it was comfortable and cozy, also a good sized bathroom. Rooms are very clean. Nice continental breakfast. Our room was located on the 4th floor and facing a small side street above some restaurants.

The staff was super friendly, specially Lidia Castilla, Carolina Noverque and even the manager Mr. Salvador that help us with some doubts that we have with our day schedule, and their help were very valuable for us.
Highly recommended hotel!

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gerardo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salvador P, General Manager at Petit Palace Ruzafa, responded to this reviewResponded 23 June 2017

Dear Gerardo30.
THANK YOU VERY MUCH for this fantasctic review and for your beautiful words of your experience with us.
It's a great pleasure to receive reviews like yours.
We are delighted to know you have enjoyed your stay with us and that our rooms, the breakfast, our location in the cozy Ruzafa quarter and the friendliness of our team were to your liking. You are the reason of all our effort.

We hope to see you back soon!!!!

On behalf of the whole family of Petit Palace Ruzafa, thank you again for your trust and recomendation.

Salvador Prades.
General Manager.

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Reviewed 16 June 2017

We thoroughly enjoyed this pleasant and comfortable hotel in the cosy Ruzafa area, at walking distance (10 min) from the metro station which is connected with the airport. The hotel staff were very friendly and helpful and the hotel offers the amenities one normally needs including family rooms. Mind you that the bunk bed in our room did not have a protective fence, so watch out for small kids. The breakfast is very complete and truly excellent full of fresh fruit, meats, bread, etc.
The area offers plenty of very nice local restaurants and small supermarkets and every Monday a street market, and there are terraces all around!
We rented bikes in one of the nearby bike shops which allow you to cycle relatively safely (there are narrow cycling lanes) to the old centre, the park and even the beach.

Room Tip: Rooms at the street side allow a nice view on the local scene though are more noisy unless you close the windows (airco keeps it cool)
  • Stayed: June 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Svenski-NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 18 June 2017

Dear Svenski-NL, First of all thank you for taking part of your time sharing your experience with other posible guest. For us is a pleasure to read that you enjoyed your stay with us and the location in the "Ruzafa" quartier and the services provided. Regarding to the fence, the hotel offers that option as we have them, also the bunk bed ladder works as a fence. We do apologize for not informing you properly and for the inconveniences caused. We hope to see you again in a near future. Kind regards, Carolina Noverques, Front Desk Manager.

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Reviewed 16 June 2017 via mobile

We stayed here for 3 nights. Great location was walking distance to the main city centre (7 min) and walking distance to 2 main train stations. Lots of restaurants/bars/cafes right outside the hotel or a block or 2 away. Friendly and helpful staff. Room was spacious for the 2 of us with 4 beds in total ( 2 singles and a bunk bed). Breakfast was in included in our booking and thought the breakfast was fantastic including continental, hot breakfast, coffee machine and lovely decor. Highly recommended hotel!

Stayed: June 2017, travelled with family
Thank shakka89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina N, Front Office Manager at Petit Palace Ruzafa, responded to this reviewResponded 18 June 2017

Dear Shakka89, Thank you so much for such a wonderful review about your stay with us. There is no better reward to our job than reading comments like yours!. For us is a pleasure to know that you enjoyed your stay with us as the hotel location, and our recently renovated breakfast. We hope to see you again in a near future. Kind regards from all the Petit Palace Ruzafa staff. Carolina Noverques, Front Desk Manager.

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