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Reviews (1,644)
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All reviewsold townjuan antoniogreat hotelbar staffsuperior roomsmall hotelevening mealplenty of choicetea and coffee making facilitieshalf boardfree safeshort strolllovely roompool areafantastic stayfew minutes walkevery night
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Reviewed 5 April 2018

Have stayed here on many occasions and had a wonderful holiday every time. Staff can't do enough for you always cheerful and smiling. Good choice of food both English and Spanish in restaurant. Hotel is spotlessly clean. Comfortable rooms. Cannot fault the hotel in any way. Roll on our next visit in September.

Room Tip: Room on high level floor on front - lovely warm sunshine all morning on balcony watching the world go by.
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank BJT23346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH-HotelsBenidorm, Gerente at Hotel RH Royal - Adults Only, responded to this reviewResponded 17 April 2018

Dear Guest,

Thank you so much for taking a moment of your time to review your "wonderful" holiday at our Hotel RH Royal. It seems the hotel ticks all the right boxes for you and we all look forward to welcoming you back in September.

Thank you once again for your continued loyalty, it means a great deal to us all.

Kindest Regards,

Ana Martínez - Manager

Hotel RH Royal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Recently returned from our 3rd stay in the last 15 months, and once again it didn't disappoint. Ideally located for new and old town. As in previous reviews the staff at this hotel are brilliant. Nothing is too much trouble. Food good with plenty choice. You will not go hungry. We were A/Inc and the option of having food such as Pizza sandwiches etc outside of meal times was the best we have experienced in an A/Inc hotel. Rooms spacious and cleaned to a high standard. Evening entertainment was a bit hit and miss. Some nights good and others not so good. We often went out at night for a change of scenery, so no problem to us. Thank you to every one at the RH Royal for looking after us so well. I'm sure we'll be back again for a 4th visit.

Stayed: March 2018, travelled as a couple
Thank Jack A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH-HotelsBenidorm, Gerente at Hotel RH Royal - Adults Only, responded to this reviewResponded 24 April 2018

A very Good Morning Jack,

I would like to start by thanking you for your continued loyalty towards the hotel. It makes me very proud to read that our "brilliant" team stand out, I'll be sure to pass these comments on, especially on to our chefs.

We very much look forward to welcoming you back for a 4th visit soon.

Thank you once again.

Kindest Regards,

Ana Martínez - Manager

Hotel RH Royal

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Reviewed 4 April 2018

Just returned from a 4 night stay at the Royal. Hotel is lovely and clean. Staff are helpful and friendly. The hotel is in a perfect spot for both the old and new town and access to the beach but just far enough away from all the noise. Had a great nights sleep every night. We had a superior room on the 8th floor with a sea view. Room a great size. Plenty of storage space. We went half board and there was plenty of choice at breakfast and evening meal. The free safes in the room are a big plus and all hotels should offer that facility.We did find a few negatives, our towels and bedding were not changed during our stay which wasn’t good. You are given 3 small bottles of water in your room on arrival, but be aware only 1 is free if you use the others you have to pay for them. There were only 2 plug sockets in the room. There was a horrible intermittent buzzing in the entrance area and the dining room which was really annoying when sat there trying to eat a meal. The bar area is very depressing in an evening. We went to have a drink in there one evening and there was absolutely no atmosphere, there was no background music it was very uncomfortable and not inviting at all. It cost €1.70 for a small bottle of water with your evening meal. I think you should be able to have free water with your meal and pay for any other drinks you may want. Although these are small niggles they didn’t detract from the enjoyment of out stay and we would stay here again in the future.

Stayed: March 2018, travelled as a couple
Thank vickyno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH-HotelsBenidorm, Gerente at Hotel RH Royal - Adults Only, responded to this reviewResponded 24 April 2018

Hi Vicky,

Thank you so much on behalf of all the team for taking a moment to review our "lovely" Hotel RH Royal. I'm really pleased to read that you enjoyed your overall stay and that the location close to the Old Town and Beach suited you perfectly. I'll be sure to pass your compliments on to our chefs; they will be delighted with the feedback.

With regards to the free water on arrival, this is courtesy of the hotel. The other waters belong to the minibar which has a price list.
We've taken note of your comment regarding the bussing noise and will look into this.
I can only apologize for your sheets not being changed; I will investigate what could have happened. If this was ever to occur, please let us know at the time, as we would have changed whatever was necessary.

Bottle is Spain is bottled and not tap water, we consider it to be the same as other bottled drinks; this is why it has a small charge.

I'm really happy to read that despite the minor issues you would return in the future, it would be our pleasure to welcome you back.

Many thanks once again for your feedback, it will always help us improve.

Kindest Regards,

Ana Martínez - Manager

Hotel RH Royal

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Reviewed 31 March 2018

Spent a month Feb- March 2018 @ Hotel Royal in Benidorm. Fantastic holiday.
Room on 9th floor at the front, could even view the sea.
Bedroom very comfortable, well equipped same is for the bathroom. Very clean, well maintained. I had to report 2 things to reception - phone not working, bulb gone in bedside light. Both dealt with swiftly. Bedding very clean, good quality & changed regularly, fresh smelling also. Same is for the towels in bathroom. Toiletries supplied for you, even a toothbrush & a small tube toothpaste. Plus a shoe polish sponge. A pad of writing paper & pen in the room aswell. To me they have taken notice of guests views. Complimentary bottle of water. The tea making facility is a real bonus.All hotel staff are friendly, helpful and cheerful. The dining room is easy to eat in, everything is all laid out for you to see and use or pick to eat. Food is well cooked, tasty , plus a good variety at all meals. Guests here were happy to be at the hotel, this is over my month stay, so I saw quite a few people. Outside area is pleasant to spend some time in, tables chairs, sunloungers all clean and there for guests. Too cold for the pool & Jacuzzi. Yet these seemed of pleasing quality.
Hotel Royal must be one of the very best hotels in Benidorm !!!
To stay here is a very enjoyable experience. Would certainly return, also a big recommendation to anyone else.

Room Tip: Front rooms look over Benidorm & to old town
  • Stayed: February 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank geminileeds2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH-HotelsBenidorm, Manager at Hotel RH Royal - Adults Only, responded to this reviewResponded 3 April 2018

Good Evening Gemini,

My sincere thanks for your "fantastic" detailed review of or hotel.

I was delighted to hear how much you enjoyed the hotel and facilities.

Thanks also for the recommendation and we hope to see you again very soon,

Kindest Regards

Ana Martinez - Manager

Hotel RH Royal

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Reviewed 28 March 2018

The Royal is a smaller hotel with 84 rooms, it's adults only which we like, average of client is over 50. Entertainment in the evening mainly consists of singers. The rooms are laid out very well with a walk in shower, you are also able to control the temperature of your room, you can also upgrade to a larger room if needed.
They have a grill station where the chef will periodically cook up some meat or fish. Some of the food is still a bit bland but they probably do this to cater for their clientele. Breakfast is very good. It's the evening meal that lets this hotel down a bit, they use canned vegetables and the soup is packet soup and not very nice, especially the tomato. I don't understand why they are not able to use fresh veg and make fresh soup. They have great veg and fruit in Spain such a shame not to use it. On the good side they do a good selection of salad and fruit.
The staff from the Dining room and reception Isobel, Paco, Jimmi and the team are all great; Also a big shut out to the bar staff Ricardo, Antonio, Oney, Joaquin who all work hard and always with a big smile. The staff are a credit to this hotel without a doubt it is them that encourages the return visits of many clients.
Generally rooms are available after 2pm you are able to use the luggage room to drop off your things, whilst waiting for your room to be ready you could have a drink in the bar or sit outside and watch the world go by. The old town is also not far away,

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank leggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH-HotelsBenidorm, Manager at Hotel RH Royal - Adults Only, responded to this reviewResponded 3 April 2018

Good Afternoon Leggie,

Thank you so much for your review of our fantastic hotel.

Very nice to hear how much you enjoyed your stay. The hotel actually has 95 rooms.

With reference to the food, the soups are not out of a packet, they are made from fresh veg. The tomato for example is made from a base of tomatoes that we roast in the oven. There are a couple of veg that are from canned versions such as corn and peas, however this is normal as they are veg we eat very day that are not available all year round.

I hope despite not reaching your expectations on this occasion, next time, everything is 100% for you. I will also pass your thanks onto the staff mentioned.

We look forward to welcoming you back,

Kindest Regards

Ana Martinez- Manager

Hotel RH Royal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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