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“Good location, friendly efficient staff, very easy booking system.”

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Servigroup Castilla
Ranked #15 of 191 Hotels in Benidorm
Certificate of Excellence
Reviewed 11 June 2012

Lovely friendly hotel staff, great location, food tasty. Easy to walk into the lively area of Benidorm but lovely to leave it at night and go home and get some sleep in a quiet location.

Room Tip: We had a lovely room, can't really comment on improving it.
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  • Stayed: June 2012, travelled with friends
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7  Thank shadbolts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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643 - 647 of 936 reviews

Reviewed 5 June 2012

We return to this hotel every year.You be guaranteed a warm welcome,spotlessly clean and appointed accomodation and good food choices.The hotel has many regular clients.Can't understand why Thomson have dropped this hotel.....fortunately direct bookings can be made online..but you will find this hotel featured in Thomas Cook and Jet2 holiday brochures.The hotel is quietly located but still close to all the popular nightlife...seems to be most poular with 50+ couples...did tend to be 100% UK clients when the hotel used by Thomsom but now more 50-50
UK/Spanish clients.

Room Tip: Their are 11 floors..High floors will have the best views but there are only 2 lifts so you may want...
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  • Stayed: May 2012, travelled as a couple
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5  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

Stayed at the Castilla for eleven nights in May 2012 for the first time, and I simply cannot praise it too highly. First and foremost it is not only spotlessly clean it is positively gleaming throughout, from the rooms to all the public areas, including the outside areas, where it is great to have a large terrace as well as the actual pool area. The staff are all so friendly and helpful, nothing is too much trouble for any of them, which is amazing when considering the long hours they have to work, particularly in the Restaurant. We stayed on a full-board basis, which, for the little difference in price from half board, is worth it. The food is excellent, even if you are a fussy eater you will always find something to suit you as there is always plenty of choice, and the "English" section of the Breakfast buffet is better than any I have experienced in the U.K. Perhaps it is wrong to single out a particular member of staff when they are all wonderful, but a special mention must go to Paolo, the Barman, who is so very helpful and would easily win an award for the friendliest barman in Spain, let alone Benidorm! If you are only thinking about booking this hotel whilst considering the many other options available, as I did, please do it, you will not regret it, and this is advice from someone not easily pleased! The only downside to the Castilla is having to leave it, we both agreed we could happily live there and will be returning at the first opportunity.

  • Stayed: May 2012, travelled as a couple
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7  Thank paul l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2012

Third time this year we have been to the Castilla, again everything & everyone at the hotel was excellent. No problems, we will be back in September.

  • Stayed: May 2012, travelled as a couple
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3  Thank GJN30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2012

Once again the Castilla did not let us down. Forth time in this hotel. The cleanliness and staff are A1. Food is excellent.

Cheap and Cheerful down the road is a must for English Breckfast.

BEWARE of rogue gypsys some with clipboard claiming to be deaf & dumb asking you to sign their petition, and con you into giving a donation (afraid to say I was the dumb one!) Also, watch out for them with the cups trick. Friend of ours was robbed when he got his wallet out to have a go,one held his wrist then another one took his money from the wallet and ran away. they are quick!

Room Tip: Ask for a room overlooking the pool.
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  • Stayed: May 2012, travelled as a couple
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4  Thank joanmcmhn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Benidorm
#11 Best Value Hotel in Benidorm
#13 Luxury Hotel in Benidorm
Price Range: $105 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Official Description (provided by the hotel):
This property is 8 minutes walk from the beach. Hotel Servigroup Castilla (4 stars hotel) is located 500 m from Levante Beach in Benidorm and offers free access to the gym. It features free Wi-Fi, and outdoor pools for adults and children. Each of the rooms at Hotel Castilla has a private terrace and flat-screen TV with satellite channels. The brightly coloured rooms also include a private bathroom. Rooms are air conditioned during the summer months. The pools at Servigroup Castilla are surrounded by gardens and a large sun terrace with loungers and umbrellas. During summer, the hotel provides entertainment for guests. A sauna can be used for an additional cost. The buffet restaurant offers show cooking and a range of international cuisine. Vegetarian and celiac menus are available upon request. The hotel is just 3 km from Terra Mítica Theme Park, and 2.5 km from the Real de Faula Golf Club. The centre of Benidorm is less than 10 minutes’ walk away. ... more   less 
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm

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