We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,219)
Filter reviews
1,219 results
Traveller rating
942
235
29
11
2
Traveller type
Time of year
LanguageAll languages
More languages
942
235
29
11
2
Show reviews that mention
All reviews train station retiro park rooftop restaurant hip hotel prado and reina sofia museums great hotel main station huge shower seventh floor a lovely place to stay premium room fantastic stay major museums blackout curtains botanical gardens an upgrade hotel lobby
Filter
Updating list...
180 - 185 of 1,219 reviews
Reviewed 21 May 2018

I’m not always a fan of boutique hotels because they often mean putting me in a tiny room and charging a whole lot of money just so I can share my breakfast table with strangers.(Communal tables can be fun, but not at 6:30 a.m.) Anyway, I recommend this particular boutique hotel. The service is first rate: cheerful,polite, and efficient. The lobby is a space where you do want to spend time (creative design but not hipster tragic), with a couple of good places to eat, a good space for drinks, a barber shop (ok, a little hipster, but it looks like a good barber shop), and an especially good bakery for breakfast. The rooms are big enough with a great bed, a really great shower, and a work space. Wi-Fi is reliable throughout the hotel. The best thing is the location. The main statio, where the airport train stops, is right across the street, the Prada Park is immediately behind the hotel, and there are good tapas bars five minutes away. Also, the rooms are quiet.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank DaveIn703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Social Manager O, Guest Relations Manager at Only YOU Hotel Atocha, responded to this reviewResponded 29 May 2018

Dear DaveIn703,

First of all, thank you for having taken part of your time to evaluate your stay with us.

We are extremely happy to read you had such a good experience in Only YOU Atocha. As you have perfectly stated, the hotel relies in a modern and unique decoration, that makes it stand out and be different and original. The hotel has been designed to offer multiple solutions for our clients, like Trotamundos, (our restaurant), or Malditos Bastardos, which offers our male clients to look their best. Also, Mama Framboise (our bakery) offers an excelent place to rest and efficiently focus on your work.

Having these facilities, one understands, one gets the idea of having a hotel open to everyone, not only our clients. And in fact we have achieved this by being one trendy place in Madrid, with multiple and different events.

Also, as you have experienced, being the hotel in the Atocha area, our clients are connected to Madrid's vast transport system, being just five minutes away from Atocha train and subway stations, along with bus and taxi stops.

We thank you again for having such nice words, and encourage you to come back and keep enjoying what Only YOU Atocha has to offer.

Kind regards,

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018

This is not a very well located hotel. If you read that it is only ten minutes walking from this and that, don't buy it. it's not. As far as location goes, it is convenient if you wanna stay close to the main train station to catch the train to the airport, otherwise, stay downtown or in a fancy neighborhood so you can have options to eat and take short walks any time you feel like.
Speaking roomwise, you'll be fine. Rooms are comfortable and well equiped. Spotless clean and free of smells.
Breakfast is a case a part. Amazing breakfast on the top floor.
Reception was good and built in restaurant is expensive with not too many options.
It is a good choice, anyway.

  • Stayed: May 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Leo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Social Manager O, Director de Relaciones Públicas at Only YOU Hotel Atocha, responded to this reviewResponded 26 May 2018

Dear Leo D,

Thank you very much for having written such nice comments about your experience at Only YOU Hotel Atocha.

As you have experienced, our hotel is conveniently located in the area of Atocha, which allows our clients to be connected to Madrid's transport network. Also, we are just five minutes away from Paseo del Prado and Parque del Retiro, which are two of Madrid's key places to visit.

We are very glad to hear we reach your expectations with our buffet breakfast at the seventh floor. Thank you as well for the enphasis our front desk, we are very thankful and glad our team made you feel confortable.

Overall, we really hope you visit us again soon in order to continue surprising you!

Kind regards,

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2018

Plusses:
-Great staff, friendly and helpful
-Good service
-Rooms had everything needed
-Close to the beautiful Retiro park
-We were given a lovely gift pack and champagne when they realised we weren't happy with the room. The manager called and offered to change the room but it was our last night. However the response was first class and should be noted.

Minuses
-Some of the industrial decor doesn't work, like the corridors to the rooms (terrible).
-,Location is on the fringes of the city. Would have preferred a more central base
-The fusion restaurant is mixed in with a noisy bar, a DJ, a large screen playing sporting events and the foyer. Didn't work for us but that may be an age thing.
-Our room only had a narrow vertical window so there was no natural light.

Overall we enjoyed our stay in Madrid but would probably stay elsewhere if we returned.

Room Tip: Ask for a room at the front of the hotel with good light/views.
Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank X9305EObriank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018

One of the coolest hotel I’ve ever been at. The floors are all different, the rooms are cozy and very original. The breakfast is great and the staff is friendly and helpful. Next time in Madrid I’ll book it!

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank migrodrigues69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Social Manager O, Guest Relations Manager at Only YOU Hotel Atocha, responded to this reviewResponded 18 May 2018

Dear migrodrigues69,

Thank very much for having written such nice comments about your ONLY YOU experience!

As you have seen for yourself, Only YOU Atocha is a new hotel that differences itself with being original, unique, and giving an outstanding service. The strategic location brings a one-of-a-kind connectivity with Madrid's transports and the best thing is that we are walking distance from the triangle of art and just behind the Retiro Park.

We are very glad as well to hear our staff had made your stay confortable and tried to help you in everything you need. All the team . works its hardest to give an exquisite service, making every client feel like home, or even better.


You have to come back to continue discovering what Madrid has got to offer! It will be an honor to welcome you back in order to give you an unbeatable experience

Best wishes,

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018

We found Only You Hotel Atocha to be very well located near the three major galleries and trains station. Its also about 20 minutes walk from the Royal Palace and Plaza Sol. Staff were truly excellent and most spoke perfect English

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank RadicalCliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Social Manager O, Guest Relations Manager at Only YOU Hotel Atocha, responded to this reviewResponded 13 May 2018

Dear RadicalCliff,

Thank you for having taken part of your time to evaluate your experience with us. We are very happy to read you enjoyed our hotel as its location. You must have experienced the closeness of its location to Madrid's Golden Triangle of Art, which hosts the city's three most important art Museums.

Also, we are very thankful for your warm words about our Front Desk Team. We thrive to offer the best service possible, and it is the best feeling to read our clients enjoyed it. Thank you!

We hope to see you very soon in order to continue surprising you

Kind regards,

Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews