Travelled to Madrid in the month of June and chose this Chain over the regular hilton or Novotel available due to the fact that i was keen on experience the hospitality of a local hotel chain.
Had a pleasant experience during check in and the rooms were exactly like what the pictures on their website claimed to be. Different Decor and a young vibe.
Location was everything. The place in right in the middle of everything. Great choice of Restaurants, pubs, shopping promenades. The housekeeping was also excellent and the breakfast spread apt enough for business travellers.
The rooftop bar is also lively and well stocked.
Only issue that i had was the ability of the staff to converse in english. Barring the staff at the front desk, the rest did not speak a word of english. Hence found it extremely difficult in dialling room service or housekeeping for service and had to rush to the front desk for any help.
Otherwise a pretty pleasant stay. Would definitely recommend this place to business travellers and likely to return again.More
- Free Wifi
- Room Service