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“Perfect Hotel for Madrid Citytrip” 5 of 5 bubbles
Review of Hotel Victoria 4

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Hotel Victoria 4
Ranked #177 of 447 Hotels in Madrid
x
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect Hotel for Madrid Citytrip”
5 of 5 bubbles Reviewed 25 October 2011

Great hotel with fabulous location, 2 minute walk from Sol and nearby Plaza Mayor and shopping area. Very spacious rooms with good facilities, good shower, nice staff very friendly. Breakfast was included and oke. Enough places nearby to grab a sandwich and coffee also.
We had a room at the front side of the hotel and you could really hear the noice of the street but it did not bother us that much. I think if you ask for a room at the other end of the hotel you will not hear anything.

Free wifi is working good the only thing is that it does not seem to remember logindetials so you have to login all over again all the time.

Summary: Perfect for a city trip

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Cityfanatics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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639 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
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Essex
Level Contributor
110 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 bubbles Reviewed 24 October 2011

Do NOT come here if you want a quiet hotel. Victora 4 is situated in the heart of Madrid convenient for the bars/clubs of this vibrant city. The bars opposite will not close until early morning (5 or 6 o'clock) so there will be plenty of noise outside. That said, it suited our party of 14 hens perfectly :-)

The rooms here are ok. Our room had 3 single beds and the bathroom was very clean.

Breakfast is pretty basic, ok if you like lots of bread-related items but perfectly adequate.

What did let the hotel down was it's lack of customer service on the front reception. Ok there were 14 of us checking in at the same time but should that really take 45 minutes to check into 4 rooms? After all the hotel did know they we were coming. Also when I had a query regarding an alarm going off in our room, I went down to the reception to ask how to switch it off (after failing to get through by telephone to reception). I waited patiently for 10 minutes for a couple to check in. However once these people had finished, the receptionist served another person who turned up after me at the desk. I gave up and telephoned instead and this time got an instantaneous reply.

Another instance of poor customer service was the booking of the bus service from the hotel to the airport. There were 3 people working behind the desk on the Sunday morning, but it seemed only one person knew how to do this, maybe the other two were trainees?. So again another simple task took much longer than necessary.

Would I stay here again? Would depend on whom I was travelling with. With friends maybe, but not as a family.

  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ferg17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 25 September 2011

This hotel is in an excellent central position. The rooms are spacious and well airconditioned, clean and the bathroom facilities were all good. The staff were all helpful and pleasant.

Sadly, as I was at the front - it may be better in other rooms, but I did ask for a quiet room - there was a nightclub/bar with the usual noisy patrons until five in the morning which made sleep difficult.

I thought the breakfast choice limited and the cafe accommodation breakfast room rather cramped.

  • Stayed March 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Straveller75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 August 2011

We wanted a hotel with air conditioning, breakfast included and internet. Victoria was a little bit more expensive than many other hotels, but the excellent location right off Plaza del Sol made it very worth it.

The hotel is clean and modern, the staff is friendly and helpful if sometimes busy, the rooms are spacious.

Just around the corner are several restaurants serving lunch and dinner.

The hotel is within easy walking distance to many tourist attractions such as Plaza Mayor, the Royal Palace and the Latinas area, and Metro connections from Sol are excellent for anything else.

Breakfast buffet was good by Spanish standards; too much white bread and pastries for my taste but plenty of alternatives to choose from.

Negatives: Plenty of restaurants and people around means that street sounds were noticable; not enough to keep me awake even though I am a light sleeper, but some people may be bothered by this. The Internet is web surfing only, no email unless you use webmail.

All in all we were very satisified with the hotel and would be happy to return here another time.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Swede83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 15 July 2011

We stayed at Hotel Victoria 4 for three days in June. The hotel is perfectly located just off Puerta del Sol and at a walking distance to all the attractions in Madrid. It is also very easy to get to from the airport.
The staff of the hotel is very friendly.
There is a free wi-fi only in the lobby, but not in the rooms.
Two drawbacks for this hotel: area just surrounding the hotel is dirty and noisy (many buildings were being renovated, so it is like a big construction site) and the breakfast is very poor.
There are many pubs in the street, but the sound proof is excellent, and we had no problem sleeping at night.
One last comment: we bought some cheese from a small shop next to the hotel and it turned out to be expired. So my advise: do not buy anything from this shop before checking the expiry :(

  • Stayed July 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ALZ00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Victoria 4

Property: Hotel Victoria 4
Address: Calle Victoria 4, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#118 Family Hotel in Madrid
Price range (per night): $102 - $255
Hotel Class:3 star — Hotel Victoria 4 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Victoria 4 Hotel
Victoria 4 Madrid

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