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Reviews (1,245)
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All reviewsprincipe pioroyal palacemetro stationshopping centre oppositefirst floornice hotellounge areanice loungefantastic showerbalcony facingbig showerno english channelsexcellent locationcomfortable bedsreception stafftop floorvending machine
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7 - 12 of 1,245 reviews
Reviewed 20 March 2018 via mobile

We picked this hotel because the price was really good, compared to the others. Location is nice, right next to shopping center and metro station. The staff was friendly, the room was ok - bit small and with some stains on the wall. They gave us a baby cot, which was a big pluse. The only problem was the elevator, which is really small and hardly fit a stroller inside. Oh, they also have a really nice lounge, and a cool terrace on the 8th floor, overlooking the Royal palace. Would probably come back.

Stayed: March 2018, travelled with family
Thank Rok M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

When I stay with my boyfriend here, they were refurbishing the hotel, but they didn't advise us about it previously and two out of four holiday days are been ruined by the continuous hammering and working noise.
Our room had the roof with cracks and mold;the curtains were dirty; there were just one tiny bed side table that could held just the lamp and nothing else;the loo is in an uncomfortable place and it's quite hard to use it if, you are not perfectly skinny and fit. The walls weren't thick and we have been bothered by the conversations of our neighbours.
The only positive note is the hotel's position, is exactly in front of principe pio tube station.

Stayed: March 2018, travelled as a couple
Thank LilyB1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

We spent 3 nights here and really enjoyed the stay. We arrived late at night but were expected and received a friendly welcome from the receptionist. Our room was great, on the 6th floor at the front of the hotel, very comfortable and clean, with a balcony and fantastic view of the Royal Palace and station across the road.
The location of the hotel is perfect with rail, metro and bus just over the road and also being within walking distance of the Royal Palace and the city.
It is one of the nicest hotels we have stayed in and would certainly stay there again if we were in Madrid and would definitely recommend it to others.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank grandad88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2018

Quick and easy welcoming check-in.
Room and bed were comfortable if only a bit cold in the morning in a 2° winter day, otherwise very warm at night. Very neat and modern-looking room, in any case.
The bathroom was modern and the shower was great.

I would have considered the stay as excellent if it had had breakfast included in my 60€ nightly rate.

Being on the 5th floor the room was very quiet at all times, and I had a view towards Principe Pio station.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Miguel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2017 via mobile

This hotel is located opposite the Principal station, about 20 mins walk from central Madrid or a short journey on the metro to Opera. The staff in reception are really helpful in giving directions and making recommendations of where to go. The rooms are spacious, tastefully decorated in black and white. There is a small hanging space, safe and tv. We also loved the lounge area, where there is a comfortable seating area and tea machine/drinks machine. Breakfast consists of eggs, bacon, pastries, toast. We stayed here 3 nights, I’d stay there again if I was going back to Madrid.

Stayed: September 2017, travelled with family
Thank Di B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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