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All reviews walking distance early bird breakfast great breakfast selection excellent free wifi complete breakfast great location double bedroom metro station eggs to order close to the city center very nice stay good size business trip continental breakfast the wi fi would stay here again stayed for nights
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Reviewed 16 August 2018

Just stayed 3nights here, but made to feel very welcome. Rooms very comfortable and clean, and cool! Reception staff were very helpful as we planned out our short trip. Did not eat here and a little disappointed that there was no bar despite having advertised as there being one. Lots of local places to eat and drink,and very walkable into the city centre.

Stayed: August 2018, travelled with family
Thank A_50s_couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo P, Director General at NH Alonso Martinez, responded to this reviewResponded 19 August 2018

Dear A_50s_couple,

Thank you very much for your kind review on NH Alonso Martinez.

We are so glad for making you feel welcome and confortable. We are specially happy for your remarks on the staff, that always do their best to help you to have the best experience both at the hotel and the city. It is also nice to know that our location was so convenient for you.

Regarding to the bar, certainly we do not have a physical space to be called so, but we provide a bar service in the whole main floor public area, Monday to Friday from 7PM to 11PM.

We hope to have the pleasure to welcome you again when visiting Madrid.

Kind regards,

Guillermo Pérez
General Manager

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Reviewed 10 August 2018 via mobile

Centrally located, the hotel is very nice and perfectly priced. Staff is very helpful and responsive. Had a great breakfast buffet and i do like the concept of early bird breakfast if you are checking out before 6.30am. Walking distance from great food streets and Nightlife as well as the shopping areas. Should definitely recommend.

Stayed: July 2018, travelled as a couple
1  Thank manvir s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo P, Director General at NH Alonso Martinez, responded to this reviewResponded 13 August 2018

Dear manvir s,

Thank you very much for your wonderful review.

We hope you enjoyed a great time in Madrid, and if so we are proud to contribute to a lovely memory. The whole staff appreciates your comment, which is very motivating.

The early bird breakfast is just a sample of the way we understand the service to our guests: we want you to feel pampered and have all your needs fulfilled.

We hope to be your choice again when visiting Madrid.

Kind regards,

Guillermo Pérez
General Manager

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Reviewed 12 July 2018 via mobile

The hotel room was clean and everything in the room looked great. Bed was great, not too soft. It was quiet in the evening. Staff at reception desk was friendly and gave great information when I asked for the City map. Thanks Rafael. And the hotel location is super convenient- not too close and not too far from center. Metro station is close by. I would stay here again! And can recommend this highly.

Stayed: July 2018, travelled solo
1  Thank Andro77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo P, Director General at NH Alonso Martinez, responded to this reviewResponded 12 July 2018

Dear Andro77,

Thank you very much for taking the time in sharing your opinion about your experience at NH Alonso Martínez.

It is a pleasure to know that you enjoyed your room and the service of our team. We also feel happy that you could get the most of the city thanks to our great location and Rafael's tips.

We are looking forward to welcome you back very soon.

Best regards,

Guillermo Pérez
General Manager

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Reviewed 5 July 2018 via mobile

Nice basic hotel in Madrid city centre.
The rooms have all the basics you need and air con, which was much needed as Madrid was 30 degrees when we visited.
Breakfast was ok, bit basic in my opinion but passable.

Stayed: July 2018, travelled as a couple
Thank CraigE1119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo P, Director General at NH Alonso Martinez, responded to this reviewResponded 6 July 2018

Dear Craig E,

We do appreciate your review on NH Alonso Martínez, and we are glad about you sharing it with us and the whole community of TripAdvisor travellers. We are pleased to know that your stay was comfortable at our hotel, and we could provide you with anything you needed. Certainly Madrid is a warm city these days, so we try to do our best for our guests finding a relaxing spot after spending their time working, shopping or sightseeing, as it is our wish.

Our breakfast has more than 170 references, with a choice in products as teas, juices, morning baked pastries, freshly cut fruits, varieties of cheese, iberian cold cuts, olive oils, cereals and yoghurts, as well as the possibility of ordering eggs and other hot dishes on demand at no extra charge. I'd like to apologize if we couldn't completely meet your expectations in this area.

We hope you had a wonderful time in Madrid and consider to come back soon. In that case, we would be very happy if we could welcome you again at NH Alonso Martínez.

Best regards,

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Reviewed 25 April 2018

Excellent customer service. Nice room with comfortable beds and spacious bathroom. Safe in the room. Hotel located within walking distance of main attractions. Surprise continental breakfast for early risers. Very nice stay.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank AleSaa888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo P, Director General at NH Alonso Martinez, responded to this reviewResponded 15 May 2018

Dear AleSaa888,

Thank you for sharing your experience with other travellers in TripAdvisor.

We appreciate your comments on our beds, bathrooms and room amenities. It's also nice to know that you found very convenient our location.

We all feel proud that we could surpass your expectations through our service, providing you with our early bird breakfast for instance.

I'd like to thank you on behalf of the whole team. We expect to welcome you soon again at NH Hotels.

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