We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Don't stay in one of the rooms on the lower floors if you want a good nights sleep!!” 2 of 5 bubbles
Review of Melia Madrid Princesa

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Melia Madrid Princesa
Ranked #65 of 447 Hotels in Madrid
Certificate of Excellence
Hull
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Don't stay in one of the rooms on the lower floors if you want a good nights sleep!!”
2 of 5 bubbles Reviewed 10 April 2012

We stayed at this hotel Easter weekend for a one night stay following a trip to Salamanaca. We arrived around 7pm and went out to eat not returning until about 11pm. We were staying in room 210 which overlooked Calle de Princesa and could clearly hear the traffic on our return but assumed it would die down. This was not the case and in fact the exceptionally loud traffic noise continued right through the night until the very early hours 5/6am which is round about the time we actually managed to get an hours sleep!! As we were travelling back to the UK the following day and had travelled extensively all week, we needed to get a good nights sleep, but that was not the case at this Melia hotel. I mentioned this at the reception when checking out but the member of staff seemed either disinterested or it was maybe a common complaint.
Earlier in the week we had stayed at ME Melia overlooking Plaza Santa Ana and although the rooms were smaller it was a more peaceful and quiet hotel. I would suggest if you want a good nights sleep, surely a necessary requirement, stay here or even better stay at Hotel Urban where we stayed at the beginning of our trip to Madrid - perfect!!

Room Tip: Rooms on the highest floor possible!!
See more room tips
  • Stayed April 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KTaylor55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 18 April 2012
Dear customer,

Firstly, we would like to thank you for having taken some of your valuable time send us these comments.
Our customers opinion is the greatest assistance for us in order to identify a possible lack of information and take whatever corrective measures
may be necessary to continue improving in all areas in the hotel. Our aim is to achieve the best experience for every customer who is staying at Meliá Madrid Princesa.

We would like to express our most sincere apologies for all the inconveniences caused not exceeding your expectations so we would love to have
a new opportunity and welcome you again in our hotel.

We remain at your entire disposition,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,846 reviews from our community

Traveller rating
    920
    624
    216
    61
    25
See reviews for
364
720
68
441
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Perth, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

We got the room for €110/night including breakfast on Easter weekend. The breakfast was so glorious. The room is tiny but adequate with free wifi. We were put on 12th fl with a good view of the city. The gym is small but complete. The staffs were friendly. The location is in a main but quite street, only a few minutes from Gran Via. There's a public parking spot right outside the hotel. The only "complaint" I have - if I'm being overcritical - is that on 2nd day the housekeeping put 2 bottles of shampoo and no bath gel, and cleaned up our room even though we left the do not disturb sign on the door. Would definitely recommend the hotel.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FinallyWoken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 23 April 2012
Dear customer,
we do really appreciate your confidence choosing us for your stay in Madrid.
Your comments help us and motivate us to work every day to get the excelence in service and quality.

We will be delighted of receiving you again in Meliá Madrid Princesa.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 April 2012

Clean, stylish, great food, friendly and professional staff, really great! One negative was the size of the room (709) - I am 1m93 tall and found the room a little claustrophobic.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank yeomanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 23 April 2012
Dear customer,
we do really appreciate your time taken making these comments. It is a pleasure to receive these comments about your stay with us.

From the other side, we are very sorry for any incovenience you had in your stay hoping in the
future to welcome you again in Meliá Madrid Princesa.

Kind regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Modiin
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

The hotel is stylish, the lobby is both attractive and beautiful with interesting art pieces in display. The rooms are comfortable with a peculiar design the same for the corridors.

Service is good, location is very good, breakfast is fine.

Lifts are small and slow, you can wait a lot to get into a crowded lift, or wait for the next.
The gym is too small, without air condition, crowded with machines the should require three times the space. The swimming pool is small and opens from 08:00 to 22:00, who can go swim with that kind of limitations?

I wanted to check the sauna but I was denied access because I was dressed, well I just wanted to check...

The price is good also, so if you don't care about doing some sport before going to work, is a fine hotel.

Room Tip: as high as possible to have a view
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Avargasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 April 2012
Dear customer,

We would like to thank you for your time taken making these comments about your experience in Meliá Madrid Princesa. Our customers are our
reason of working and help us to know if we are on the right way and take whatever measures are necessary to correct possible mistakes.

I would like to inform you that our indoor swimming pool is part of our all Spa. Our Spa include two jacuzzis, a Turkish bath and a Finnish sauna. This is the reason for our swimming pool to be opened at the Spa timetable.
We would really like to offer our most sincere apologies for any inconvenience during your stay.

It will be a great pleasure to welcome you again.

At your disposal,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
1 review
5 of 5 bubbles Reviewed 28 March 2012

My boyfriend and I stayed here for 2 nights specifically because they had suites with a private whirlpool in the room, and we wanted to do something fun and romantic for my birthday. It was a little bit pricey for our budget but it fit the description of what we wanted so we went for it. It really was great! The service and accommodations were excellent. With out suite we also had access to The Level, where we had a open bar and gourmet snack area from 11am to 11pm. How great! That really helped even out the cost for us. Plus it's literally 20 feet from a metro stop, so that was extra convenient!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Monica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 10 April 2012
Dear customer,
we do really appreciate your time taken doing this review. These wonderful comments motivate our human team continuing making effort to get our customer experience a completely satisfactory stay.

We are looking foward to welcome you again in Meliá Madrid Princesa.

Best regards,

Fátima Pelegrina López
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Centro
HOTEL OPERA
HOTEL OPERA
#142 of 447 in Madrid
4.0 of 5 bubbles 974 reviews
Eurostars Madrid Tower
#71 of 447 in Madrid
4.5 of 5 bubbles 1,856 reviews
Barrio de Salamanca
Gran Melia Fenix
Gran Melia Fenix
#27 of 447 in Madrid
4.5 of 5 bubbles 1,828 reviews
Show Prices
Show Prices
Show Prices
La Latina
Posada del Leon de Oro
Posada del Leon de Oro
#143 of 447 in Madrid
4.5 of 5 bubbles 442 reviews
Silken Puerta America
#93 of 447 in Madrid
4.0 of 5 bubbles 2,264 reviews
Huertas
ME Madrid Reina Victoria
Show Prices
Show Prices
Show Prices

Been to Melia Madrid Princesa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Melia Madrid Princesa

Property: Melia Madrid Princesa
Address: Calle Princesa 27, 28008 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Madrid
#51 Luxury Hotel in Madrid
#60 Romantic Hotel in Madrid
#68 Family Hotel in Madrid
Price range (per night): $195 - $339
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Melia Hotels APAC, Wotif.com, HotelTravel.com, Expedia APAC and Odigeo so you can book your Melia Madrid Princesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing