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The Westin Palace Madrid
Ranked #38 of 445 Hotels in Madrid
Certificate of Excellence
Sofia, Bulgaria
Level Contributor
107 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Woww!!!”
5 of 5 bubbles Reviewed 27 February 2012

We stayed at the hotel for four nights in early January while on a business trip. First, the staff is top-notch, from the bellmen and reception staff, to the housekeeping team. Everyone bent over backwards to help us with every little request. Second, the lobby and small bar area are beautifully appointed and very comfortable. We didn't eat in the restaurant, but it looked lovely from what we could see.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petarandreev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,913 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (540)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Auckland Region, New Zealand
Level Contributor
609 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

I don't think it would get much better than this in Madrid. Beautiful 100 year old grand hotel with a wonderful stained glass roof over the Rotonda where breakfast is served and a really amazing Chinese restaurant (Asia Gallery). We stayed in one of the inner facing suites which didn't have a view of the street but was lovely all the same. I understand some of the outer rooms are quite noisy so we had no complaints. They were installing a gold vending machine in the lobby when we checked out! This goes to how isolated from the goings on outside and encased in luxury you feel in this hotel.

Room Tip: We stayed in one of the inner facing suites which didn't have a view of the street but was lovel...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StuckinBangers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 25 February 2012

This was my first stay at the hotel but it was great. The room was fantastic and the lobby is just great. I love the location as it is so close to everything.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EMBcn_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 25 February 2012

The Westin Palace has a fantastic location, across the street from the Prado and Thyssen museums, and an easy walk to major squares in the center. The rooms are large and tastefully done, and the bathrooms are spacious and modern. The hotel treats its guests with great care. If you are more used to Four Seasons hotels than Westins in the US, you will not be disappointed. Try to get a junior suite, which is really more of a suite, with pocket doors closing off the nice living room from the bedroom.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank atw100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 24 February 2012

Hotel was good, room clean but could do with an update. Major reason for hotel choice was location and it didn't disappoint - more or less everything is walkable

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acwtall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Palace Madrid

Property: The Westin Palace Madrid
Address: Plaza de las Cortes 7, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Madrid
#10 Romantic Hotel in Madrid
#15 Family Hotel in Madrid
#30 Luxury Hotel in Madrid
Price range (per night): $336 - $946
Hotel Class:5 star — The Westin Palace Madrid 5*
Number of rooms: 467
Official Description (provided by the hotel):
Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more   less 
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Also Known As:
The Westin Palace Madrid Hotel Madrid
Westin Madrid
Madrid Westin
Westin Palace Madrid

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