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“Wonderful all around hotel”
Review of HOTEL OPERA

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HOTEL OPERA
Ranked #134 of 436 Hotels in Madrid
Certificate of Excellence
Roswell, Georgia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wonderful all around hotel”
Reviewed 7 January 2012

We stayed for 3 nights and then returned a week and a half later for another night. The hotel is is greatly situated for a tourist. The rooms are modern and clean. The hotel breakfast bar the best we experienced in Spain of the 9 hotels we stayed in. The staff was friendly and helpful. And - the price for the room was very reasonable compared to everywhere else we stayed in Spain. Would recommend this hotel to anyone.

Room Tip: We traveled with others and everyone said there room was quiet. The elevators can be a little slow a...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank PBH68_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Director General at HOTEL OPERA, responded to this review, 11 January 2012
Dear guest,

We would like to thank you for having taken the time to comment on your recent stay at Hotel Opera and we are very happy that overall you have enjoyed your stay with us.

We hope to see you again, here in our hotel situated in the heart of the city.

From the heart of Madrid and from our entire team we extend our warmest regards.
Maria Carús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,104 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
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Sliema, Malta
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 January 2012

I have just spent 5 nights at the Hotel Opera in Madrid over the holiday season. The hotel is nicely decorated, clean and situated in an excellent location in central Madrid, a few minutes walk from main shopping streets and major attractions.

I must however point out 2 clear negatives:
1. Internet service, although included in the room price, was terrible: slow, often without any signal and the daily code per each device is very annoying.
2. Breakfast was not up to standard of a 4-star city hotel.

Room Tip: We had a very spacious room but some other friends were in extremely small rooms so you may wish to...
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  • Stayed December 2011, travelled with friends
    • Value
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Helpful?
4 Thank Karlito81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Director General at HOTEL OPERA, responded to this review, 11 January 2012
Dear guest,

Let me start by thanking you for completing our guest survey regarding your recent stay with us, here at the Hotel Opera.
We are so sorry that the inconvenience in your wifi connection.
We have different types of rooms, from single room for one person to deluxe room with terrace and jacuzzi. It depends the type of the room that the client booked.
Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves.
We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future.

From the heart of Madrid and from our entire team we extend our warmest regards.

Maria Carús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 December 2011

this review is rather late, but when I stayed in March 2009 I found the hotel opera a great place to stay on my first trip to Madrid. location near the palace and opera house meant nice choice of restaurants on the doorstep and easy transport connections.
unlike many hotels we viewed, we liked the modern style of Hotel Opera, which was classic and unpretentious. good provision of services (wifi, toiletries, etc) and friendly staff.
Would stay again and recommend. Good value for money

  • Stayed January 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Director General at HOTEL OPERA, responded to this review, 11 January 2012
Dear guest,

We would like to thank you for having taken the time to comment on your recent stay at Hotel Opera and we are very happy that overall you have enjoyed your stay with us.

We hope to see you again, here in our hotel situated in the heart of the city.

From the heart of Madrid and from our entire team we extend our warmest regards.

Maria Carús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 December 2011

A very pleasant hotel, quite centrally located with helpful, friendly (English speaking) staff. Good for overnight or short stays, rooms too small for prolonged stay. Comfortable beds with good firm mattress. First class buffet breakfast with great range to choose from. Everywhere clean and well kept, though our shower spray would keep drooping despite attempts to fix it. Free use of internet access in the TV room.
The only downsides were - sound insulation poor, no tea-maker in our room, and the restaurant associated with the hotel (Cafe Opera) where we had a disappointing lunch. However there is a wide choice of restaurants around the area.
From the hotel we walked to the Prado, the Thyssen Gallery, the Parque Retiro etc., and the Royal Palace is just a street away. If you don't care to use the Metro to the airport (it involves two changes) there is a useful shuttle bus.

Room Tip: The higher the quieter to avoid street noise.
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Sheenman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Director General at HOTEL OPERA, responded to this review, 11 January 2012
Dear guest,

First of all, thank you for your comment regarding your stay with us, here at the Hotel Ópera.
Hotel Ópera is situated in the centre of Madrid, and Madrid is a city with a full of live, and sometimes we aren’t able to control the noise in the street.

We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future.

From the heart of Madrid and from our entire team we extend our warmest regards.

Maria Carús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 December 2011

This hotel has quite a few advantages, the first one being the location, within walking distance from the Teatro Real, the Royal Palace and the heart of the city, the Puerta del Sol. The location also helps in finding great nearby restaurants. But on top of that the hotel in itself is great. Let's be clear, it is not a 5 star hotel, but a more than decent quality hotel with good and comfortable rooms. Buffet breakfast is pretty good and both at reception, in the breakfast room and, in our case, the people in charge of the meeting rooms provided us an impeccable service.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rdjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Director General at HOTEL OPERA, responded to this review, 15 December 2011
Dear guest,

Let me start by thanking you for completing our guest survey regarding your recent stay with us, here at the Hotel Opera.
Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves.
We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future.

From the heart of Madrid and from our entire team we extend our warmest regards.

Maria Carús
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HOTEL OPERA

Property: HOTEL OPERA
Address: Cuesta Santo Domingo 2, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#86 Business Hotel in Madrid
#92 Romantic Hotel in Madrid
#93 Luxury Hotel in Madrid
Price range (per night): $100 - $525
Hotel Class:4 star — HOTEL OPERA 4*
Number of rooms: 79
Official Description (provided by the hotel):
We want to be YOUR HOME in Madrid.We have created new and different rooms which are warm and homey. Our staff are pleasant and friendly with a willingness to help you.From our unique location in the best district of the city centre of Madrid, you can stroll through the streets, admire the buildings, squares, small corners and gardens of our attractive and vibrant city which invites you walk around it.We are your home in the heart of Madrid. ... more   less 
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Also Known As:
Hotel Opera Hotel Madrid
Opera Hotel Madrid

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