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“Apartment a bit dated but great location”
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 7
Sitges, Catalonia

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
Ross M
“Retro Comfort”
Reviewed 15 September 2014 for a stay in September 2014

We booked the apartment through an agency. They we overall very good. However they usually require a deposit by credit card and payment in cash plus a hefty additional "cleaning" deposit on arrival. There was also a requirement on the note denomination. This arrangement is not great for those travelling from outside the EU as it requires conversions of a large amount of cash. We were permitted to transfer most of the payment into the owners personal account as a special arrangement. This was was helpful but not as convenient as just paying all by credit card or direct transfer.

We had a great deal of difficulty getting the booking company to provide the actual address of the apartment. There policy seems to be not to provide the information until a couple of days before. This is not helpful as our party of 5 was travelling separately and meeting at the apartment.

The street name had changed and the cab driver did not have the location in his sat nav. We had to telephone our agency contact enroute from the airport for further instructions. Again difficult if your are travelling from outside the EU

We were met at the apartment by a very personable gentlemen who was filing in for the usual incumbent. He was friendly professional and without fault.

The apartment building appears to be populated by a mix of retirees and tourist rentals. The residents are friendly and will always great you with a cheery "Hola". As a gay couple we did not feel at all unwelcome.

There are a constant stream of children visiting grandma and grandpa. Despite the number of children we were still able to enjoy child free time round the pool. The appears to be an unwritten schedule as to which demographic has access to the pool. The pool is large by apartment standards.

Visitors should be respectful of the family environment. This is not a place for enthusiastic partying. Although we did make use of the sound system and large balcony.

The apartment was large and comfortably appointed. The bathrooms (2) are kind of groovy in
a 70s kind of way. Linen was of average quality and the absence of tea towels was frustrating. Extra towels for the pool would have been welcome. As would have cleaning products such as dish detergent, garbage bags.

The apartment is not suitable for wheelchair access. The showers are over bath so people with mobility issues should be aware.

On the downside, we had significant difficulty with the locks to the building. The leasing company provide us with a replacement set of keys when we called but they were as ineffective as what we had been given. Very frustrating.

The apartment is conveniently located and we would stay there again if the locks were fixed.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The large pool
Liked least: The locks!
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Sep 2014
Dear Ross,

Thanks very much for taking some time you review your stay with us, which we greatly appreciate as it will help our prospective guests to get a better idea of what we offer and how we deal with our guest´s requests.

However, I would like to clarify some points of our message:

We always ask our guests to pay the outstanding balance of the rental + the refundable damage deposit IN EUROS IN CASH on arrival (this is clearly stated in our Terms and Conditions that you must read, understand and agree before you confirm your booking) but we are open to other agreements if required well in advance, just as you did. We can also take the refundable damage deposit in your currency if you ask for it. Just let us know if you ever visit us again!

I would like to clarify that we always share the exact address of the apartment with our guests the day they confirm their booking as it´s included in the rental agreement we send you. If you can check it, it´s at the bottom of the page. It really makes no sense for us to keep the address secret till a couple of days before your arrival if you have already confirmed it, so I’m sure it´s some kind of misunderstanding. My apologies for that!

As you mentioned, the name of the square where the apartment is located changed last year, so most navigator systems and taxi drivers outside Sitges do not know about it and it might be difficult for them to find it. For this reason we provide a location map in our site and we also suggest our guests planning to hire a taxi to do it through our site as our drivers perfectly know the exact location of all our properties. Unfortunately it seems as you decided to book the taxi on your own, which is not a problem for us, but other drivers might have trouble finding the place, as it happened to you.

Everyone is always welcome in Sitges and we try to help all our visitors feel at home, no matter the color of their skin or their sexual preferences, so I’m not surprised you find Sitges residents to be very friendly people. However, the building where the CLARIMAR PACIFIC apartment is located is clearly “family orientated” because of its pool and garden and, for this reason, there are no any age restrictions to use the pool or other communal areas. Anyway I’m glad to read that you were able to enjoy the pool without too many kids around.

All our properties are “self catering” apartments, which means that we provide all the kitchenware, sheets and towels but you must bring your own “consumables”. However, we always provide a bottle of water, a paper roll for each WC and a roll of kitchen paper as a courtesy to our guests. If any one of those were missing I apologize for that. For all the other things you might need, we understand that you can buy or bring your own.

We do not offer the apartment as “suitable for wheelchair users” as we know it´s not, so we really appreciate your comment but we understand we all agree with it.

Finally, our company (Blausitges) along with the apartment owners, are working to improve the apartment everyday and we’ll take all your comments into account, specially the lock issue, which we understand it might be annoying.

It’s been a pleasure to welcome you at one of our properties and we hope to see you again in Sitges very soon!

Blausitges Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pato1967
Manchester
Level 4 Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Apartment a bit dated but great location”
Reviewed 19 August 2014 for a stay in August 2014

recently stayed in this apartment (which seems to be in a mainly residential block).

the pros:
* great location - on the edge of the main town - shops and restaurants start across the square and it's 2 mins walk to the beach,
* large shared pool which was never too busy
* agents sorted out the only problem we had (one of the toilets stopped flushing) reasonably promptly.

the cons:
* apartment was ok but was a bit dated.
* There are no sunbeds at the pool, everyone lies on towels
* the third bedroom window looks onto an internal atrium/ventilation shaft
* the third bedroom (2 singles) is small
* it can be noisy outside at night with teenagers getting on scooters etc
* the A/C is only in the living room and the rest of the apartment was hot at night

I would recommend this apartment but would point out all the cons so people know what they are getting

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location and great shared pool
Liked least: noisy at night outside
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Aug 2014
Dear guest,

thanks for taking some time to review your stay with us. We greatly appreciate it!

Of course, we completely agree with the pros =)

Regarding the cons, we will work this winter to improve the apartment substituting the older elements or installing a new AC unit to refresh the bedrooms if possible.. however, I would like to point that two of the bedrooms already have ceiling fans.
Regarding sunbeds and umbrellas at the pool, they are not permitted to protect the lawn.
Again, many thanks for your review and it was a pleasure to welcome you at one of our properties. We hope to see you again in Sitges very soon!

Kind regards,

Mercè
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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