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All reviews rooftop pool sea view great location decent sized room sea front relaxed hotel hot food small balcony four star hotel cleaned daily reception staff santa maria pastries sun loungers third floor superior room cold meats
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Reviewed 2 November 2017 via mobile

I booked a stay in Sitges via Booking.com and taking advantage of the free cancellation offers chose two hotels with the intention of cancelling one of them near to the date f my departure. I made a mistake and forgot to cancel my booking at La Niña until 2 days after my planned arrival. I fully expected to have been charged a no-show fee for the first night but was horrified to discover this hotel has a policy of charging for the full stay. They took €911.00 from my card for a room I never occupied. Booking.com failed to resolve the matter saying it was “hotel policy”. The hotel refused to discuss it or correspond on the matter. I had to go to my credit card company to dispute the charge. They confirmed that La Niña ‘s policy is unenforceable and is against the terms and conditions of Visa. They sad that regardless of what the hotel claims in their small print, they are not allowed to charge for services which have not been supplied. I got a refund for all but the first night. Beware of this hotel, if they can do this to me I don’t think they care about their customers or reputation. Avoid!

Stayed: June 2017, travelled solo
1  Thank MatthewManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

Hotel "La Nina" has the perfect location on the Esplanade from Sitges. You can booking nice partly (bigger) rooms with a balcony to the Sea side, or book a room with balcony on the backside from "La Nina". We booked a room on the backside. The room had space enough for 2 people (like a typical Beach-Hotel, reminded me to my favourite booked "Hotel Aya" on Mallorca) The furniture has his age but good enough and functional. The TV just ok. The little fridge was filled with softdrinks and beer (cerveza) from Hotel, so it was not much place for private drinks. The Bath has everything you need, a bit more light would be good. It was always cleaned. You have your own safe in your room, easy to open with your personal room card. It was a bit disturbing to hear the flushing sounds coming from the toilet in the next room.

The view from the Balcony goes straight and closed to the neighbourbuilding, what is a 4 floor long appartement block(distance max. 5 meter) and was the full day in the shadow (end of October) not the best view. But you can´t here the cars or any noise from Street and Esplanade and the waves from the Sea.

The Hotel Service on the Desc was very, very friendly, every question was answered. And the very friendly Ladies on the Reception - we only can say thank you very much for the nice and funny chats and talks we had with them. Extra Bonus for them ! We could book a cheaper Taxi back from the Hotel to Barcelona airport. ( 56 Eur ! as we took a Taxi from the Barcelona Airport to the Hotel we payed 70 EUR)

The Breakfast Room is on the neighbour building. By best sunny weather its real fantastic to have the Breaky on the outside. And a big, big thank you to the 2 happy, very friendly Ladies in the Breakfast Room. We felt in family with them and got a very personal warm heartly Welcome every morning. The Breakfast Bar was very rich in very good quality and it left nothing to be desired.

And don´t miss to go on the plattform from the 4th floor, there is a little roof pool and you have very nice views to the Beach and Esplanade.

Thanks for the fantastic stay, be sure we will comming back in October !

Room Tip: Rooms to the Esplanade have a great view, cost more between 20 - 40 EUR/ p.Day as the rooms on the backside, what we booked.
  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Service
Thank Hobi01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

This is a lovely hotel as the previous reviewer states . Clean etc BUT NO DRINKS AT ALL SERVED AFTER BREAKFAST!!!!not even a coffee!!! Don't know if it's this time of year??? But really.... obviously lots of other places to go but We just wanted a cup of tea after being on the beach ... couldn't believe my ears when told to go to another hotel!!!! We did ask for a sea view and we are in a room at the back with a working crane going all day . Not their fault and they can't give everyone a sea view I realise but informing us would be nice. The room is fine .. clean .. bit small .. bathrooms nice . But disappointing really as it feels dead . It's in a lovely position .. like the other reviewer said a bit of TLC is needed. The breakfast staff are lovely.

Stayed: October 2017, travelled as a couple
Thank Melshelley2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

Visited this hotel for the first time and had a very satisfactory stay. However there are a few frustrations that stop this hotel from being truly exceptional - hopefully these are things they can iron out relatively easily, as with a bit more TLC this hotel would be an absolute must-visit.
Firstly the pluses - generally very accommodating and welcoming staff, a fantastic rooftop pool and terrace, and an amazing breakfast buffet available 7-11am daily with the opportunity to eat out on the front terrace with a sea view. My room was at the rear of the hotel, but came with a balcony and was nice and quiet. The location is also incredibly handy, right across from the main beach and a stone's throw from the centre of town.
Now the negatives - the key cards consistently kept not working, meaning I had to get them reset by the front desk at least 4 or 5 times, and the wi-fi which is so pathetic I ended up getting better service from my phone's 3G signal instead. Also had some issues with water pressure in my room (though these were sorted promptly) and there were some features of the rooftop pool that weren't working.
I get the feeling that the hotel could use a bit of TLC to get it to its full potential - while I had a perfectly good stay, it was frustrating that with just a few small tweaks it could have been truly exceptional.

Room Tip: 4th floor is very handy for the rooftop pool and terrace
  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank James V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017

We were here during super high season and the price were higher than normal but still good services for the money paid.
The pool is great but the sun is gone before 7 early September.
The room was spacious and the bathroom was larger than average.
Power plugs everywhere
The breakfast was nice, worth waking up and quite complete.
One thing to bear in mind is that you need to make sure your door stays closed. If you do not slam it , it stays open

Room Tip: Choose silence or sea view,, during busy periods it is one or the other
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank dacarrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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