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Reviewed 5 August 2017

We are a family of six and booked three rooms at the Grand Central Hotel. The rooms were all very nice, though a bit small (like most European hotels). The reception desk personnel and concierge were all extremely helpful and informative. The hotel is very centrally located with the beach, old town and Calle Rambla within walking distance. The included breakfast is delicious and the rooftop pool and bar are also quite nice. I highly recommend this hotel in Barcelona.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Marcela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, Director de Relaciones con Clientes at Grand Hotel Central, responded to this reviewResponded 14 August 2017

Dear Guest,

I would like to thank you for providing an excellent review following you recent stay at the Grand Hotel Central.

We are happy to know that personnel, location and our modern and beautiful were up to your liking.

Thank you as well for recommending and we hope to welcome you back in the very near future.

Best regards
Jaime Estellés

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

The hotel staff were always very friendly and were happy to change our room on arrival from one bed to a twin room without any fuss. The rooftop pool and skybar were fantastic and a great place to while away the morning before heading out exploring. The staff were always happy to offer assistance but didn't bother you if you were just happy sunbathing which made a nice change to some hotel where you feel guilty not buying a drink. They also gave us complimentary ice lollies that were delicious. The room service/ night staff were very happy to help when we needed any help regardless of the time. Overall a great stay and we would definitely return!

Room Tip: The light switches and blind buttons in the room are a little confusing so work them out before you're tired and dying to jump into bed.
Stayed: July 2017, travelled with friends
Review collected in partnership with this hotel
Thank kstirrup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, Guest Experience at Grand Hotel Central, responded to this reviewResponded 5 August 2017

Dear kstirrup ,

I am thrilled that you enjoyed your stay at the hotel and exploring Barcelona
At Grand Hotel Central, we always strive to delight our guests through personalized service and attention to detail. Thank you for taking the time to share your valuable feedback which helps us to continuously improve our service. I have shared your comments with our team and we look forward to welcoming you back soon.

Kindest regards,

Rubén Fernández
Guest Experience

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Reviewed 4 August 2017

I very much enjoyed the stay in Grand Hotel Central i had a good Experience there it was very modern

And on the roof of the hotel that infinty pool was great there is a good view of the city from the top of the building

Only thing i didnt like is there is not alot of space up there on the roof to relax
You can only stay there a certain time until you have to leave
But besides that i like the Hotel the staff is very friendly and very helpful

So i def recommend that Hotel

Room Tip: The room was always clean when we left and came back again The refrigrator was filled up every day with snacks and drinks
Stayed: July 2017, travelled with friends
Review collected in partnership with this hotel
Thank MaushyH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, Director de Relaciones con Clientes at Grand Hotel Central, responded to this reviewResponded 14 August 2017

Dear Maushy,

Thank you very much for taking the time to share your experience with us.

We are glad to know that our staff was friendly and helpful and the perception of our facilities did create the experience we want to offer.

We hope you will be able to stay longer in our Roof Top next time and at the same time we take the opportunity to look forward to welcome you back in the very near future.

Warm regards
Jaime Estellés

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Reviewed 4 August 2017

Great staff greets you upon arrival. We were offered a cold drink as we checked in and quickly escorted to our very stylish room. The room was very clean and the bed was comfy. The bathroom had a great rainfall showerhead and plenty of space. The free mini bar was restocked daily as an additional bonus. I would stay here again without hesitation. The staff should be recognized for there excellent hospitality. They made us feel welcome and at home from the very 1st minute. WELL DONE fellas and THANK YOU!!!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank NyHappytraveler2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, Guest Experience at Grand Hotel Central, responded to this reviewResponded 5 August 2017

Dear NyHappytraveler2012,

This is exactly the kind of review that encourages and inspires us all to keep up the high levels of service we pride ourselves upon. Thank you so much for reviewing your recent stay.I will pass on your comments to our team. Thank you again and we all very much look forward to welcoming you and your family back when you are next in Barcelona.

Kind regards,

Rubén Fernández
Guest Experience

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Reviewed 3 August 2017

from the concierge to the check in/out, the people were fantastically helpful. Room and hotel were amazing! we didn't get to use the rooftop or pool but did check them out and will absolutely return to try them, along with the restaurant. Location is fantastic too! We loved everything about it!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank jolie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, Guest Experience at Grand Hotel Central, responded to this reviewResponded 5 August 2017

Dear jolie d,

Thank you for this wonderful review of your recent visit . I am delighted that you chose to stay with us and equally pleased that overall you enjoyed the service of our staff. I have passed on your important feedback to all our team, thank you again for this, we genuinely appreciate it.
Thank you once again and we very much look forward to welcoming you back in the very near future.

Warm regards,

Rubén Fernández
Guest Experience

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