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Hilton Diagonal Mar Barcelona
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Reviews (3,210)
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1,402
1,165
377
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105
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1,402
1,165
377
161
105
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1,960 - 1,965 of 3,210 reviews
Reviewed 27 April 2012

Service below Hilton standards, don't ask for any extras, it is a no. Amenities are of the poorest choice. Food was bad to the point where we headed to the burger king facing the hotel. Overall, it is a three stars hotel at best. We were here for a business conference and most ppl complained continuesly the five days stay. it ruins the charm of Barcelona.

Stayed: April 2012
2  Thank Gemmayzetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaOliete, Marketing Department at Hilton Diagonal Mar Barcelona, responded to this reviewResponded 3 May 2012

Dear Guest,

Thank you for taking the time to share your opinion. We are sorry to hear the hotel didn’t meet your expectations. However, we appreciate your feedback and we will take in consideration your comments as this is a good opportunity for us to improve and become better every day.

We hope that despite your disappointed on this occasion, we have the opportunity of welcoming you back to the hotel at some point in the future.

Kind Regards

Guest Services Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2012

Rooms are larger than typical European hotels, quieter as well. As you can see on a map, it's right next to the ocean, and 15 minutes from the action or the airport

  • Stayed: April 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Thank WorldTraveller550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaOliete, Marketing Department at Hilton Diagonal Mar Barcelona, responded to this reviewResponded 19 April 2012

Dear Guest,

Thank you for taking the time to share your opinion. We are very happy to hear you had a wonderful stay at the hotel. I am sure that all your suggestions will help other guests to enjoy even more their stay in Barcelona.

We look forward to welcome you back again soon.

Kind Regards

Guest Services Dept.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2012

Nice hotel with friendly staff. It´s easy to go to the beach, and even though the hotel isn´t close to the city centre it´s easy to go there by metro. However the breakfast is disappointing and can´t be recommended.

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Frank-1972-06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaOliete, Marketing Department at Hilton Diagonal Mar Barcelona, responded to this reviewResponded 19 April 2012

Dear Guest,

Thank you for taking the time to share your opinion.

I am happy to read that you had a good impression of the staff. On the other hand, I'm sorry to hear that our breakfast didn’t meet your expectations, however we hope you had a comfortable stay and enjoyed of all the room amenities.

I am sure that all your suggestions will help other guests to enjoy even more their stay in Barcelona.

We look forward to welcome you back again soon.

Kind Regards

Guest Services Dept.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2012

Stay her in May 2011 as part of the technological conference / exhibition by Checkpoint. Some how i managed to get a room on very top floor, and let me tell you the view was wonderful. The hotel is built at an angle you either get a view of the sea, or the main part of Barcelona city of the Northern eastern part of the city (again all great views).

The room was typical Hilton, clean,, comfortable, layout was good and everything you would every need at hand. The bathroom was excellent and even had speakers linked from the TV in the bathroom.

The staff was start were professional and very helpful - i can not praise the staff they were great.

I only had breakfast at the Hilton as i eat mostly in town, that being said breakfast was a mind blowing of choice - again still to very high standards.

overall great hotel, with great service.

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank usman_m_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaOliete, Marketing Department at Hilton Diagonal Mar Barcelona, responded to this reviewResponded 19 April 2012

Dear Guest,

Thank you for taking the time to share your opinion. We are very happy to hear you enjoyed the views from your room and the staff was professional and very helpful. I am sure that all your suggestions will help other guests to enjoy even more their stay in Barcelona.

We look forward to welcome you back again soon.

Kind Regards

Guest Services Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

We stayed for three nights while visiting Barcelona.

The Pros
Very clean and modern building
staff friendly and very helpful
rooms are spacious and tastefully done
beds are comfy and ocean views are nice
lifesize chess board near the pool (really cool)
they treat diamonds really well

Cons
It is aways out of Barcelona which could be a pro
it is a walk from the metro

Overall we would recommend this property. Just keep in mind that it is out of town aways.

  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Cal100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaOliete, Marketing Department at Hilton Diagonal Mar Barcelona, responded to this reviewResponded 19 April 2012

Dear Guest,

Thank you for taking the time to share your opinion. We are very happy to hear you found the Hilton Diagonal Mar Barcelona very clean and modern and that the staff was friendly and very helpful. I am sure that all your suggestions will help other guests to enjoy even more their stay in Barcelona.

I agree with you that the hotel is not located in the heart of Barcelona but the metro and bus can reach to the city center quite fast.

We look forward to welcome you back again soon.

Kind Regards

Guest Services Dept.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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