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Reviews (545)
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All reviewsminute walkrocafort metro stationthe main tourist areathe airport bus stopthe hotel is cleanthree starbuffet breakfastquiet locationwould stay here againpleasant stayreception areadecent sizenice bathroomla ramblastayed for nightshotel is situatedpublic transport
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16 - 21 of 545 reviews
Reviewed 24 November 2017

The hotel is clean and well serviced. The maid service was good and there's a fridge for your own drinks. Beds are ok but not enough pillows

However I ran out of toilet roll while in need and the receptionist refused to bring any up, point blank... that is NOT good service and for that alone I wouldn't use this hotel again.

  • Stayed: November 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank stevejaytog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo H, General Manager at Leonardo Hotel Barcelona Gran Via, responded to this reviewResponded 27 November 2017

Dear stevejaytog,

Thanks for your recent stay and review, your comments help us to improve. We regret to know that your expectations weren't satisfied during your stay. We would like to inform you that at certain times of the day the receptionist is alone and can not leave the Reception to go up to the rooms. For this reason, customers are informed to go to Reception to request what they need. We regret any inconvenience that we may have caused you during your stay. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.
Best regards,

Estel.la Farré
General Manager for Leonardo Hotels Barcelona


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2017

The hotel is situated close to underground station and buses,hotel was clean, beds comfortable, could hear people walking in the corridor. we where on the 7th floor away from the traffic
Breakfast was poor, would use a near by cafe for breakfast if I was to return to the hotel

Room Tip: ask for the top floor room away from the traffic noise
  • Stayed: November 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank CharlieM276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonardo H, General Manager at Leonardo Hotel Barcelona Gran Via, responded to this reviewResponded 23 November 2017

Dear Charlie M,

We are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. We regret that the breakfast has not met your expectations. We try to offer a varied breakfast with top-quality products at a cheap price. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.
Best regards,

Estel.la Farré
General Manager for Leonardo Hotels Barcelona


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Very clean hotel and very helpful and friendly staff.Breakfast was good and served up to 11am,Near metro and busses or a twenty ,I walk to Rambles. Definitely would stay again room was cleaned everyday and beds made

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ruth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

The room is very basic. We had to ask for extra pillow in order to have more than 1 per person. The beds were very hard. Staff was very nice. Was a let down after being on a tour with very nice hotels- but Barcelona is pricey and we tried to save money. I would have spent more to get something more comfortable in the future.

Room Tip: Not really an issue
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Fuzzy_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

HCC OPEN has one of the best location for visiting Barcelona. Near by Rocafort metro station (one change from airport), near Montjuic an Placa d’Espanya, HCC OPEN has a very friendly staff. Minimalist and clean, i recommend this hotel.

Stayed: July 2017, travelled with family
Thank 365razvanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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